Service Discovery & Alpha
We provide a focused technical Discovery alongside the standard user-focused Discovery recommended by GDS. This means clients get a set of technical recommendation options to pursue in an Alpha phase. This approach has been used at BEIS and HMCTS, enabling both clients to make balanced technical and user decisions.
Features
- GDS Service Manual knowledge and adherence
- Accessibility and assisted digital compliance
- Service design and delivery
- Discovery plans and roadmaps
- User researchers and user interaction designers
- Client-first principle
- Evolutionary design
- User-centric service design
Benefits
- Radiply deployed Discovery teams
- Appropriate mix of technical, delivery and user-research resources
- Consultants with significant Discovery, Alpha, Beta and Live experience
- Consultants with significant experience of GDS assessments
- Consultants experience of large, complex Government digital transformation programmes
- Bespoke Discovery targets, some outside the standard GDS model
- Close client collaboration
- Seamless project phase transitioning
- Outstanding user researchers
- Aligned user and technical Discovery roadmaps
Pricing
£650 to £1,500 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
2 6 3 2 1 1 1 5 0 5 5 2 6 1 0
Contact
QuickCase
Jonathan Sharpe
Telephone: 07500988810
Email: sales@quickcase.app
Planning
- Planning service
- Yes
- How the planning service works
- We provide collaborative planning for different stakeholders at different levels of granularity. Providing full transparency and responsive to change at all stages.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- This particular service is focused solely on Discovery and Alpha phases.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Support is not relevant to these phases of the project in our service proposition. However, we do provide Live support as a separate service.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau
- ISO/IEC 27001 accreditation date
- 07/09/2023
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Wellbeing
Fighting climate change
QuickCase is a 100% paperless company, using digital-only solutions instead. We are a remote-working organisation, reducing our carbon footprint and using public transport when required.Wellbeing
QuickCase considers the wellbeing of it's employees and associate contractors. We check in on our colleagues and provide flexible working options for all. This includes early-parenting support. QuickCase also takes Psychological Safety very seriously. We conduct surveys with all of our associates quarterly and continuously assess the results.
Pricing
- Price
- £650 to £1,500 a unit a day
- Discount for educational organisations
- Yes