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QuickCase

Service Discovery & Alpha

We provide a focused technical Discovery alongside the standard user-focused Discovery recommended by GDS. This means clients get a set of technical recommendation options to pursue in an Alpha phase. This approach has been used at BEIS and HMCTS, enabling both clients to make balanced technical and user decisions.

Features

  • GDS Service Manual knowledge and adherence
  • Accessibility and assisted digital compliance
  • Service design and delivery
  • Discovery plans and roadmaps
  • User researchers and user interaction designers
  • Client-first principle
  • Evolutionary design
  • User-centric service design

Benefits

  • Radiply deployed Discovery teams
  • Appropriate mix of technical, delivery and user-research resources
  • Consultants with significant Discovery, Alpha, Beta and Live experience
  • Consultants with significant experience of GDS assessments
  • Consultants experience of large, complex Government digital transformation programmes
  • Bespoke Discovery targets, some outside the standard GDS model
  • Close client collaboration
  • Seamless project phase transitioning
  • Outstanding user researchers
  • Aligned user and technical Discovery roadmaps

Pricing

£650 to £1,500 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@quickcase.app. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 6 3 2 1 1 1 5 0 5 5 2 6 1 0

Contact

QuickCase Jonathan Sharpe
Telephone: 07500988810
Email: sales@quickcase.app

Planning

Planning service
Yes
How the planning service works
We provide collaborative planning for different stakeholders at different levels of granularity. Providing full transparency and responsive to change at all stages.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
This particular service is focused solely on Discovery and Alpha phases.

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Support is not relevant to these phases of the project in our service proposition. However, we do provide Live support as a separate service.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
07/09/2023
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Wellbeing

Fighting climate change

QuickCase is a 100% paperless company, using digital-only solutions instead. We are a remote-working organisation, reducing our carbon footprint and using public transport when required.

Wellbeing

QuickCase considers the wellbeing of it's employees and associate contractors. We check in on our colleagues and provide flexible working options for all. This includes early-parenting support. QuickCase also takes Psychological Safety very seriously. We conduct surveys with all of our associates quarterly and continuously assess the results.

Pricing

Price
£650 to £1,500 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@quickcase.app. Tell them what format you need. It will help if you say what assistive technology you use.