Catapult CX Limited

Secure Continuous Delivery Pipeline

In the fast-paced world of modern business, you need to get your products to market as quickly as possible. Traditional delivery methods often lack the speed and reliability to make this a reality.
Continuous delivery changes that by automating the delivery process, speeding up time-to-market and improving your customer experience.

Features

• Secure Continuous Delivery pipeline enabling Agile, DevOps, DevSecOps and SRE
• Capability transfer into your org. Enables Platform Engineering.
• Enables Test Driven Development (TDD) methodology
• Implements automated continuous deployment of software to production, IaC
• Includes traceability of story to code (link stories to code)
• Generates automated release notes
• Story creation aligned to business requirements
• Automates vulnerability scanning
• Artefact and dependency management
• Automates license compliance checking

Benefits

• Faster time to market
• Reduced number of incidents
• Faster time to recovery
• Improved ROI
• Increased deployment frequency
• Business receive the ability to scale services at speed
• Faster release of security fixes
• Deployments have better security levels
• Automated control and audit of your software estate
• High quality software and improved customer experience

£950 to £2,050 a person a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@catapult.cx. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

264797379152243

Contact

Alex Fishlock
020 3457 1374
info@catapult.cx

Planning

• Planning service: Yes
• How the planning service works: We have an initial meeting to get to know the customer and understand their requirements. From there we will collaborate on defining the scope building up to creating a proposal. Implementation follows.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We can provide bespoke training for users and admins. Our expert consultants are real engineers and experienced practitioners of Agile and DevOps and can advise on best practice. Our model is to focus on transferring skills and capabilities so these stick within the clients organisation.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: If your current toolset is not fit for purpose we are able to migrate you from the existing tools to the new. This will include users, data and configuration. We have a separate migration service that relates to this in more detail.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Catapult uses a Test Driven Development approach to implementation to ensure the highest quality of results. We perform detailed requirements capture and write automated tests to ensure these are met. Tests will include functional and non-functional requirements such as performance testing. Every Catapult account has a customer assurance manager assigned to ensure the best quality is delivered to the client.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Catapult offers flexible, tailored support and maintenance. We can provide a fully managed service, provide proxy Product Ownership and Management with input from customer feedback, and execute under a pre-agreed SLA

Service scope

• Service constraints: None.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Aim to respond within 24 business hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We assign a Technical account manager to each customer. Our minimum level of service is 9-5 Monday-Friday, and we can tailor this based on your business requirements.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Sonatype, Jira (Software, Service Desk, Align), Confluence, Opsgenie, Statuspage

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI Group
• ISO/IEC 27001 accreditation date: 12/03/2024
• What the ISO/IEC 27001 doesn’t cover: Nothing
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  As a small business, we have decided to release our carbon reduction plan with regular reviews. Our permanent shift to exclusive work-from-home arrangements has successfully eliminated out-of-scope 1 & 2 emissions. Furthermore, our proactive adoption of public transport has completely eradicated work-related private car emissions.; ; The Carbon Reduction Plan has been reviewed and signed off by the board of directors (or equivalent management body).; ; To achieve our plan, we undertake carbon-saving activities such as Working from home rather than commuting and maintaining a fully staffed office, using public transport rather than private, having a fully electric company fleet, using sustainable suppliers, and extensively using online meetings and events.

  Covid-19 recovery

  At the onset of the pandemic, Catapult closed its office and transitioned to remote work for all employees. This adjustment enabled us to retain our existing staff and facilitated the expansion of our workforce as our business flourished amidst the pandemic. Throughout and following this period, we have remained committed to supporting our teams' physical and mental well-being through regular online and in-person training sessions, social activities, and health coaching services. Additionally, Catapult has provided digital equipment to employees specifically for their children's use, aiming to bridge the 'digital divide' for younger members of society both during and after the pandemic.; ; Catapult has highly flexible working conditions. We offer employment to people who do not require an office to work in, as we utilise the latest online technology that enables us to prefer and encourage home and remote working over working from an office.; ; Remote working allows us to hire those left unemployed by COVID-19 from anywhere in the country; it also enables us to employ people who need to socially distance or are highly vulnerable and for them to fully participate. We find that remote working democratises our company.; ; As a growing technology consultancy, we are in a high growth sector, so the employment we offer is of high value for our employees. We are leaders in the use of cutting edge online tools that enable us to work remotely much more effectively.; ; The flexible working practices and tooling are a vital support to those people who are suffering from the physical and mental health of people affected by the covid-19 pandemic, as well as providing great opportunities for knowledge sharing and cross-company training to happen.

  Tackling economic inequality

  As a burgeoning small business, Catapult perfectly fits the profile for which economic inequality policies are intended to assist. Catapult boasts a diverse supply chain comprising an increasing number of micro-businesses with whom it collaborates and supports. Our micro-company supply chain provides specialist technical, security and engineering skills and is located all over the United Kingdom.; ; We also partner with large enterprises to achieve scale and geographic diversity. Widening our supply chain and hiring further staff allows us to bring in more skills and cross-populate these skills between our combined team, thereby providing future-proofed commercial growth while bringing vital services to the public sector.; ; Our exclusive use of innovative and disruptive technologies and tools enables us to effectively manage and collaborate within our supply chain, thereby promoting behaviours that align with those we advocate for our customers. By employing innovative processes to handle and address cybersecurity risks and obtaining certification in all major cybersecurity and infosec standards, we can demonstrate our unwavering commitment to security within the supply chain through third-party validation.; ; We regularly hire young or disadvantaged people and provide them with formal and on-the-job training so that we foster untapped innovation that might otherwise be lost.; ; One example of an integrated supply chain that brings benefits is cyber. During the initial months of the Ukraine invasion, cyber attacks increased on one of our public sector customers. We utilised various micro and small businesses combined with two large enterprises (AWS and OKTA) to achieve a response time of less than one hour and mitigate cyber-attacks. By doing this, we have influenced our public sector customers and our complete supply chain, providing both support resistance and capacity in a full end-to-end service wrap.

  Equal opportunity

  Our organisation is deeply committed to fostering an inclusive and diverse environment. We prioritise gender representation, with 40% of our employees identifying as female and 30% of our interns being female. Additionally, we collaborate with STEM Women to enhance our recruitment pipeline.; ; Furthermore, 45% of our workforce identifies with Black, Asian or Minority Ethnic origins while 9% have disclosed that they have a disability. We provide full remote working arrangements, flexible working hours, and comprehensive ergonomic workstation assessments to support their well-being and work-life balance needs. As a result, 100% of our people work remotely, with flexible working hours and advanced ergonomic workstation assessments; this encourages people who cannot travel, leave their homes, or have home care obligations to work with us, and many do.; ; We also prioritise team motivation through training initiatives and awareness sessions while appointing a diversity ambassador to champion inclusivity within the organisation. We ensure equitable compensation for all employees by consistently offering wages above the 'Real Living Wage' set by the Living Wage Foundation – an organisation of which we are proud paid-up members who actively support its mission.

  Wellbeing

  At Catapult, the well-being of our staff is a top priority. We are dedicated to ensuring that our employees maintain reasonable working hours, take full lunch breaks, rest after busy periods, avoid weekend work (especially from home), and utilize their full annual leave entitlement.; ; We provide flexible working options, including 100% remote work. Flexible arrangements have a positive impact on employee well-being and productivity by allowing adjustments to working hours, location, or work patterns. This benefits employers through improved morale, commitment, and productivity while reducing absenteeism. For employees, it facilitates better integration of personal lives with work commitments, promoting balance and supporting mental health.; ; We engage with our customers in adaptable ways and often operate in locations suitable for all parties using technologies that foster collaboration and inclusivity.

Pricing

• Price: £950 to £2,050 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@catapult.cx. Tell them what format you need. It will help if you say what assistive technology you use.