Datalynx Limited

Data Management Support Service

The Cloud Data Management Support Service provides support to national projects and programmes delivering or running a secure national cloud or on premises systems; and to those Police Forces and other Law Enforcement agencies who provide data to those National Cloud Systems.

Features

• Cloud data management support service
• Data feed development service
• Landscape assurance
• Information assets dashboards
• Cloud data management service
• Onboarding service
• API Development

Benefits

• Complete end-to-end service
• Standardised data migration methodology
• Cost effective
• Low risk
• Experience with a range of tooling to support delivery
• Experienced, security cleared consultants
• Cyclical development
• Tested, repeatable migration
• Extensive experience with police and other law enforcement agencies

£1,400 an instance

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at f.keeling@datalynx.net. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

265087599351008

Contact

Fred Keeling
+44 (0)7782523923
f.keeling@datalynx.net

Planning

• Planning service: Yes
• How the planning service works: Datalynx will comply with all reasonable client requirements when implementation planning.; ; Where there are no additional client requirements, we would follow a standard management and planning phase with your project team where we define and produce:; ; • Service Scope; • Service Definition; • High Level Resource Profile; • High Level Implementation Plan; Implementation Planning is subject to the SFIA Rate Card and Pricing Documentation.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is not a requirement of consultancy services, however, Datalynx aims to provide skills transfer to client staff throughout assignments.; ; Where training is required, it will be subject to the SFIA Rate Card and Pricing Documentation.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Using our tried and tested methodology, Datalynx can analyse your data migration requirements and deliver the solution you need. We can manage the entire migration process from development of the initial strategy through to reconciliation of the migrated data sets.; ; Our approach begins with a pre-migration assessment where we undertake a high-level analysis of your source and target systems and identify the major challenges that the migration needs to address. From this we can produce and inform you of project cost estimates, a high-level project plan and identify the necessary project resources.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Datalynx follows a standardised process to data quality assessment which ensures you focus on the data quality improvements that matter to your business. The standard process includes:; ; • Initial data quality analysis ; • Data quality rules discovery; • Full data quality assessment using the expanded data quality rules; • Develop and agree a “Data Quality Management Specification” (DQMs) which defines how each issue should be addressed; • Data Quality Improvement

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Levels and types of service support vary from customer to customer and are agreed during the scoping phase of every project.; ; We can utilise Talend, Confluent and Kafka; Cloud-Native components which are scalable and provide a cost-effective, fully managed service ready to deploy, operate, and scale. However, we are able to adapt to use any software to suit the customer preference.; ; For specific policing customers Datalynx has developed, and maintains, a Data Test Suite for SQL Server which emulates the target database. XML messages are loaded to the Data Test Suite and augmented with any reference code mappings.

Service scope

• Service constraints: Nil

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Reasonable endeavors basis.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support levels vary from project to project and are identified and agreed with the customer during the scoping phase.; ; Cloud support engineers are provided on an on-call basis. Rates are outlined the the G-Cloud 14 Rate Card.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 20/03/2024 (re-certification. Certified since 2015)
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  Datalynx's sustainability strategy works to uphold SDG 12 (Responsible Consumption and Production). As a supplier of services (rather than hardware or material goods), we have a relatively low carbon footprint and therefore focus on improving our resource efficiency and waste management. We work remotely to reduce commuting pollution as well as unused office space. We have a low waste policy to reduce printing and paper usage, and we securely recycle what we do use. We also recycle hardware where secure to do so, so that computer parts can be re-used and reduce the demand on natural resource and production.

  Equal opportunity

  Another pillar of our Sustainability Strategy supports SDG 5 (Gender Equality). We are currently a 60:40 male: female split which is far in advance of the industry benchmark, and we have equal opportunity for all of our positions, both technical and in leadership and management. Furthermore, we are a signatory of the Armed Forces Covenant, and have recently introduced a policy allowing all staff two days a year off work to support any charity (or equivalent) of their choice.

Pricing

• Price: £1,400 an instance
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at f.keeling@datalynx.net. Tell them what format you need. It will help if you say what assistive technology you use.