ANMUT CONSULTING LTD

Data Maturity Assessment

Data maturity assessment that helps public sector organisations address priorities including AI adoption and citizen experience. Our software evaluates 56 capabilities, engaging 50 to 1,000+ employees for evidence-based insights within four weeks. We work collaboratively with your teams to create prioritised, actionable roadmaps that optimise data investments and reduce inefficiencies.

Features

• End-to-end data maturity assessment software
• Easy onboarding and setup within minutes
• Results updated in real-time
• Enterprise-wide or targeted view of data management capabilities
• Comprehensive analysis based on thousands of data points
• Repeatable, comparable and scalable solution
• Detailed outputs for each capability, role and function
• Interactive outputs for easy analysis and reporting
• Actionable findings and recommendations
• Built-in AI assistant

Benefits

• Roadmap to improve the organisation’s data maturity
• Identify business objectives that are at risk due to data
• Precise identification of problem areas across roles and functions
• Highlights operational and technical data management pain points
• Identifies capabilities inhibiting value creation and those creating waste
• Identifies enterprise data risks that need to be managed
• Informs the business case for investment in data
• Enables data teams to prioritise improvements efficiently
• Provides a repeatable and comparable assessment to track progress

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@anmut.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

266251088204819

Contact

Kamal Nandha
07966446321
tenders@anmut.co.uk

About the service

• Service categories:
  • Application Development and Deployment
    • Analytics and business intelligence
      • Business Intelligence
        • Business Intelligence
      • Location and geospatial data management and analytics
        • Location and geospatial data management and analytics
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No.
• System requirements:
  • Modern web browser.
  • JavaScript enabled.

User support

• Email or online ticketing support: Yes
• Support response times: Within 2 hours from 9am to 5pm on weekdays
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• AI chatbot: No
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: None.
• Onsite support: Yes
• Support levels: We provide a standard support level included in the cost of the software.; The support includes a customer success manager to ensure smooth; onboarding, as well as ongoing technical support via telephone, email or; web chat as needed.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We provide a dedicated customer service representative who onboards; the administrator(s). We also provide product tours within the software; and more detailed user documentation.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • Other
• Other documentation formats: Support documentation embedded in the help tool
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Not applicable.
• End-of-contract data extraction: A data extract of the data maturity results is provided in CSV format.
• End-of-contract process: If the software subscription is not renewed, the user will be provided with a; data extract of the data maturity results in CSV format. This is included in the price of the software. Alternative options can be discussed and agreed with the user. Depending on the user's requirements there may be additional costs involved.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Primarily designed for Desktop use but will work on mobile.
• Service interface: No
• User support accessibility: WCAG 2.2 AA
• API: No
• Customisation available: Yes
• Description of customisation: Admin users can customise the attributes of their organisation (e.g.; name, departments and data assets) by using the interface included in; the software.

Scaling

• Independence of resources: We follow a serverless architecture, providing flexible horizontal scaling,; regardless of spikes in usage.

Analytics

• Service usage metrics: Yes
• Metrics types: The application provides service usage metrics in the form of user activity and progress tracking, which are visible to authorised administrators via the admin interface.
• Reporting types: Real-time dashboards
• Resource tagging: No
• FOCUS resource tagging: No

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can request to have their data exported at the end of their software; subscription period.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Anmut provides up to 99.99% availability. All availability requirements,; including SLAs are agreed with customers in line with their individual; requirements.
• Approach to resilience: Available on request.
• Outage reporting: Email alerts will be sent to users with administrator rights.

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: Email Link authentication.
• Access restrictions in management interfaces and support channels: We have different user types with varying permissions.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Other
• Description of management access authentication: Email link authentication.

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Software Security Code of Practice: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Anmut's policies are aligned to ISO:27001 and we have a systematic; approach to the management of sensitive company information.
• Information security policies and processes: Anmut has detailed policies for information security developed by our; Information Security Officer, with ultimate responsibility resting with the; Chief Executive Officer.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: We maintain an inventory of all service components for transparency and; control. Changes to software components are tracked using version; control systems, allowing for audits and rollbacks. Components undergo; periodic reviews for performance, security, and compliance, with; proactive management of end-of-life processes. All changes are; evaluated for potential security impacts by our security team. Potential; security risks are assessed for severity and likelihood, with mitigation; strategies developed before change approval. Significant changes are; tested in controlled environments for security and functionality before; deployment. Changes are monitored for security issues, with rapid; response measures in place.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We utilise continuous surveillance tools for identifying and assessing; vulnerabilities in real-time. We analyse the severity and potential impact; of detected vulnerabilities, focusing on possibility of exploitation and; potential costs. We prioritise patches based on criticality, deploying; critical updates within 24 hours. We automate deployment of patches; through CI/CD practices to reduce human error. We implement thorough; automated and manual testing in a controlled environment before; deploying. We receive our information on threats from Security; Advisories, automated scanners and tooling, and community discussions; to keep up to date on the latest vulnerabilities.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Continuous Monitoring tools allow us to track the system with logs and; network activity, analysing for suspicious activity. Our incident response; team is ready to investigate the severity, scope and impact of any; possible compromises immediately. This is followed by containment and; mitigation efforts to limit exposure, root cause analysis, then; communication and reporting. We aim to begin containment within; minutes of alert, with high-severity incidents taking priority.
• Incident management type: Supplier-defined controls
• Post-quantum cryptography secure: No
• Incident management approach: We have developed and documented processes for managing a range of; common security events. We provide several channels for users to report; incidents, including a dedicated security email, live web chat, and a; secure web portal. A report including an executive summary, chronology,; and findings of any investigation will be shared with relevant stakeholders, affected parties, and regulatory bodies, as indicated by any; SLAs and compliance obligations.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Buyers are able to trial all the software features for a limited time period and a limited number of users. These parameters will be agreed with the buyer based on their requirements.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 20%
• Over £5,000,001: 20%

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: Db0e23b6-268d-40dd-bbed-0977e967b69b
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: 840468de-c48e-4bc4-8831-76cca1bf977d
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Ensuring new workers are informed of their right to join a trade union
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@anmut.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.