Symatrix Ltd
Business Change Management
Business Change Management addresses the people and behaviour aspects of any project. It makes the difference between just “delivering” a project versus making it a success that has longevity, buy in and enthusiasm from stakeholders. Delivering change well is better for business, less operationally disruptive, and demonstrates you value employees.
Features
- Change Strategy planning
- Definition of people aspects of your Future State
- Change Impact Assessment
- Stakeholder analysis and management
- Communications and Engagement planning and delivery
- Training and Learning planning and delivery
- Planning for and managing stakeholder Resistance
- Business Readiness planning and assessment
- Helping you establish measures that help to sustain the change
- Measuring the success of your change
Benefits
- Defines the aims of the change workstream within your project
- Ensures a holistic perspective when designing your new world
- Helps you fully understand the change journey required
- Helps you understand and engage well with all stakeholders
- Helps stakeholders understand and engage well in the change
- Ensures knowledge and behavioural requirements are understood and met
- Reduces the risk of disruption when you go live
- Ensures stakeholders are ready for the change when it happens
- Helps the change
- Ensures you understand whether you are, and remain, on track
Pricing
£350 to £1,850 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at charles.courquin@symatrix.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 6 6 5 5 4 6 5 7 0 6 1 8 7 8
Contact
Symatrix Ltd
Charles Courquin
Telephone: 07801977693
Email: charles.courquin@symatrix.com
Planning
- Planning service
- Yes
- How the planning service works
-
Business change planning is an important part of planning any project as it can help ensure the change goes smoothly, that stakeholders are bought in, and that opportunities for resisting the change are minimised.
Depending on your existing resources and capabilities, we can provide comprehensive Business Change services as a member of your project team, or just support with some activities. Or you may prefer us to adopt a coaching role to your project team so that you can learn and use the tools yourself. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- As part of our Business Change offering we can provide training and/or training materials to support the process and behavioural aspects of the change, as an integrated part of any software training. Presenting all these perspectives to stakeholder together provides a coherent view of the new world, which will help with engagement and compliance.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- N/A
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- ISOQAR
- ISO/IEC 27001 accreditation date
- 14/11/2013
- What the ISO/IEC 27001 doesn’t cover
- Areas outside of Symatrix’ direct control, such as our Clients’ or trading partners’ systems are not encompassed by our ISMS.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
Fighting climate change
Symatrix has recently created an Environmental Social Governance action plan to ensure that we can meet UK and International standards and support our customers as they strive to meet their ESG targets. Our plan is sponsored by a board member and the ESG governance team meets monthly to ensure progress against our objectives are being made. Our current targets are as follows
We will adopt the SBTI targets for SMEs to support client objectives
We will have a target that we will use all major supply chain partners to have 100% commit to Carbon Net Zero (Oracle, Microsoft and Salesforce)
We will complete CDP supplier survey when asked by our clients
A CSG Governance process will be monitored at Monthly Symatrix Exco board
We will commit to using renewable energy at our key office locations of Manchester
We will use environmentally safe and sustainable energy sources to meet our needs and currently operate on a green energy tariff for our Manchester office
We have included environmental issues in as part of all employee mandatory training programmes and encourage the implementation by all company staff of sound environmental practices.Covid-19 recovery
Symatrix operate a sustainable commuting policy. Additionally, we have a service in place via a third party in our Employee Assistance Programme for our people to use if they are struggling in any way with COVID recovery. This is a scheme where all employees have access to a counselling scheme and is available to employees 24 x7. Our customer approach to date has been in ensuring we have maintained operational support and provided flexibility to our clients as they transitioned to remote ways of working during the pandemic and likewise, we continue to provide flexibility in operations as they move to hybrid ways of working in recent months.Tackling economic inequality
Symatrix places great value on training and development. We have been pro-active for a number of years in use of the UK apprenticeship scheme and graduate recruitment. We have a structured development plan to support our colleagues as they gain new skills and help deliver services to our clients. As an Oracle Certified Partner we are able to give all employees access to specialised training, learning and development as well as any crucial soft skills needed in order to be the best in their area of expertise. We run skills training sessions once every 6 months for employees across our customers to provide new capabilities and opportunities for new roles within the organisation.
We have published white papers and released blogs into the business community on payroll advice as Government rules around tax changes and continue to do so.Equal opportunity
Symatrix firmly believe in treating people fairly and equally and abide by the discrimination law so that our people are not treated unfairly due to aspects such as sex, ability, age and this is detailed in our employee handbook and recruitment policy.
We are committed to providing and promoting equal opportunities. We aim to treat employees and applicants equally regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (“Protected Characteristics”). We aim to provide equal opportunities and avoid discrimination in all aspects of employment and to ensure that the talent and skills of all individuals are maximised. Our approach applies to recruitment, terms and conditions of employment (including pay), appraisals, promotion, disciplinary and grievance procedures and training. Part-time and fixed-term staff are treated the same as comparable full-time or permanent staff and enjoy no less favourable terms and conditions (pro rata where appropriate), unless different treatment is justified. Everyone has a role to play in ensuring that equal opportunities are provided in accordance with this policy. All managers set an appropriate standard and must proactively promote equal opportunities. We are committed to ensuring that managers understand the importance of equal opportunities and that they have an awareness of best practice in this regard. We will provide appropriate training on equal opportunities relevant to the role of each manager. With regard to disability if employees are disabled or become disabled, we encourage them to tell us about their condition so that appropriate support can be offered.
As part of our ESG governance, we are updating our Child labour statement, Human rights policy and prohibition to all forms of modern slavery statement which are being added to our Employee Handbook and recruitment policy.
Pricing
- Price
- £350 to £1,850 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at charles.courquin@symatrix.com.
Tell them what format you need. It will help if you say what assistive technology you use.