Symatrix Ltd
HR Process Analysis and Design
Modern and simple-to-understand processes are key to ensuring that HR is a valued enabler for your organisation. Whether part of a software implementation, or as a stand-alone initiative, we can help you make the most of your HR resources, reshape relationships with the wider business and demonstrate strategic value.
Features
- Current state or 'As Is' process mapping
- Health-checking, including identification of inefficiencies, process blockages and bottlenecks
- Identification of resource utilisation issues
- Identification of behavioural or cultural factors which affect process performance
- Process design drawing on good practice
- Resource and skills planning
- HR dashboard and KPI design
Benefits
- Helps you understand your current position clearly
- Helps you identify where process design issues
- Helps you identify whether your resourcing matches your demand profile
- Helps you identify whether behaviour or mindset is a factor
- Provides good practice processes which have resilience
- Ensures your resources match your process requirement
- Helps you maintain a strategic oversight of your HR function
Pricing
£350 to £1,850 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at charles.courquin@symatrix.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 6 7 3 8 8 1 7 8 6 8 3 1 0 8
Contact
Symatrix Ltd
Charles Courquin
Telephone: 07801977693
Email: charles.courquin@symatrix.com
Planning
- Planning service
- Yes
- How the planning service works
- Process Analysis and Design are key components of the planning process for the introduction of cloud software. They can help ensure that configuration requirements for the software are understood fully, that the process and the system work in tandem, and that opportunities presented by new system functionality are maximised. They can also help you plan the wider business change including identifying training needs, behavioural changes required, and how performance is to be measured.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Where there is a change in process as part of your implementation, we can ensure that this knowledge is incorporated into training materials and presentations as required so that your stakeholders can absorb this information in a coherent and holistic way. If there is also behavioural change required, we can incorporate materials which will help to influence this, as part of a wider programme of engagement.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Oracle HCM and ERP Cloud, E-Business and PeopleSoft
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Support is in person
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- ISOQAR
- ISO/IEC 27001 accreditation date
- 14/11/2013
- What the ISO/IEC 27001 doesn’t cover
- Areas outside of Symatrix’ direct control, such as our Clients’ or trading partners’ systems are not encompassed by our ISMS.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
Fighting climate change
Symatrix has recently created an Environmental Social Governance action plan to ensure that we can meet UK and International standards and support our customers as they strive to meet their ESG targets. Our plan is sponsored by a board member and the ESG governance team meets monthly to ensure progress against our objectives are being made. Our current targets are as follows
We will adopt the SBTI targets for SMEs to support client objectives
We will have a target that we will use all major supply chain partners to have 100% commit to Carbon Net Zero (Oracle, Microsoft and Salesforce)
We will complete CDP supplier survey when asked by our clients
A CSG Governance process will be monitored at Monthly Symatrix Exco board
We will commit to using renewable energy at our key office locations of Manchester
We will use environmentally safe and sustainable energy sources to meet our needs and currently operate on a green energy tariff for our Manchester office
We have included environmental issues in as part of all employee mandatory training programmes and encourage the implementation by all company staff of sound environmental practices.Covid-19 recovery
Symatrix operate a sustainable commuting policy. Additionally, we have a service in place via a third party in our Employee Assistance Programme for our people to use if they are struggling in any way with COVID recovery. This is a scheme where all employees have access to a counselling scheme and is available to employees 24 x7. Our customer approach to date has been in ensuring we have maintained operational support and provided flexibility to our clients as they transitioned to remote ways of working during the pandemic and likewise, we continue to provide flexibility in operations as they move to hybrid ways of working in recent months.Tackling economic inequality
Symatrix places great value on training and development. We have been pro-active for a number of years in use of the UK apprenticeship scheme and graduate recruitment. We have a structured development plan to support our colleagues as they gain new skills and help deliver services to our clients. As an Oracle Certified Partner we are able to give all employees access to specialised training, learning and development as well as any crucial soft skills needed in order to be the best in their area of expertise. We run skills training sessions once every 6 months for employees across our customers to provide new capabilities and opportunities for new roles within the organisation.
We have published white papers and released blogs into the business community on payroll advice as Government rules around tax changes and continue to do so.Equal opportunity
Symatrix firmly believe in treating people fairly and equally and abide by the discrimination law so that our people are not treated unfairly due to aspects such as sex, ability, age and this is detailed in our employee handbook and recruitment policy.
We are committed to providing and promoting equal opportunities. We aim to treat employees and applicants equally regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (“Protected Characteristics”). We aim to provide equal opportunities and avoid discrimination in all aspects of employment and to ensure that the talent and skills of all individuals are maximised. Our approach applies to recruitment, terms and conditions of employment (including pay), appraisals, promotion, disciplinary and grievance procedures and training. Part-time and fixed-term staff are treated the same as comparable full-time or permanent staff and enjoy no less favourable terms and conditions (pro rata where appropriate), unless different treatment is justified. Everyone has a role to play in ensuring that equal opportunities are provided in accordance with this policy. All managers set an appropriate standard and must proactively promote equal opportunities . We are committed to ensuring that managers understand the importance of equal opportunities and that they have an awareness of best practice in this regard. We provide appropriate training on equal opportunities relevant to the role of each manager. With regard to disability if employees are disabled or become disabled, we encourage them to tell us about their condition so that appropriate support can be offered.
As part of our ESG governance, we are updating our Child labour statement, Human rights policy and prohibition to all forms of modern slavery statement which are being added to our Employee Handbook and recruitment policy.
Pricing
- Price
- £350 to £1,850 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at charles.courquin@symatrix.com.
Tell them what format you need. It will help if you say what assistive technology you use.