INTEGRITY360 LIMITED

Forcepoint Zero Trust Content Disarm and Reconstruction (ZTCDR)

ZT CDR is a novel technology that stops malware. Previous techniques rely on detecting the malware to stop it, an approach eventually defeated by attackers finding better ways to hide it. ZT CDR assumes all data is bad, extracts the business information and builds brand new safe data to deliver.

Features

• Cloud hosted deployment (inline appliance, gateway appliance)
• Software as a Service API option
• Suitable for Web, Email, File Transfer, custom applications
• No false positives
• No signature updates required
• Unmatched user experience

Benefits

• Ideal for cloud native deployments - SaaS available
• Can be used for multiple attack vectors, email, web etc.
• Reduces burden on SOC teams, nothing to investigate
• Reduces admin overhead, no need for constant updates
• Effective against 0-day attacks as well as known attacks
• Delivered data looks and works the same as the original
• More effective than detection methods such as AV, sandboxing

£40.48 a licence

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

269742104509568

Contact

Davide Poli
02083721000
bidreviewboard@integrity360.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Email, Web Security, Firewall, Reverse Proxy, RBI, MFT
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: ZT CDR is effective for a specific set of file formats. The currently supported file formats are:; Microsoft Office, Imagery, PDF, HTML, ICAL, EML, MIME, PDF, RTF, TXT, ZIP, CSV, JSON, Proto3, XML
• System requirements:
  • None for SaaS APIs
  • Linux Server with 64GB+ RAM
  • Data storage correlating to customer data sets for cloud appliances

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Forcepoint offers a range of support and SLA options with 24/7 online coverage available on all plans. For more details please see https://www.forcepoint.com/support/forcepoint-technical-support
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Forcepoint has three different support tiers, the second and third tiers allow for the provision of Customer Advocates and Technical Account Managers.; Please see support matrix for our different support programs. https://www.forcepoint.com/support/forcepoint-technical-support.; The cost of each tier is unique to each customer, please work with your desired partner on pricing.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Customers have access to our online knowledge base and forums. ; Assistance with configuration and knowledge transfer through paid for professional services.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: For the SaaS API hosted service, usage data can be extracted via an API call.; For the cloud hosted appliances, there are mechanisms via the configuration API or the management GUI to export configuration and log data.
• End-of-contract process: Available upon request

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Web based graphical user interface for configuration, maintenance and monitoring of the cloud appliances
• Accessibility standards: None or don’t know
• Description of accessibility: Please contact a representative for details.
• Accessibility testing: Please contact a representative for details.
• API: Yes
• What users can and can't do using the API: A simple HTTP API is available to control the cloud hosted appliances. This supports the following functions:; - GetStatus (to retrieve the status of the appliance); - GetDiagnosticLog (to retrieve lines from the diagnostic log); - AddCertificateFile (to add a certificate to a CA list); - DeleteCertificateFile (to delete a certificate from a CA list); - ExportConfig (to retrieve the appliance’s configuration); - ImportConfig (to send configuration to the appliance); - SoftwareUpdate (to update the appliance’s software); - EnterMaintenance (to go into maintenance mode); - LeaveMaintenance (to exit maintenance mode); - Deactivate (to deactivate the appliance); - Activate (to activate the appliance); - Reboot (to reboot the appliance); - Shutdown (to shutdown the appliance); - ModifyFileContents (replace the contents of a named file that forms part of the appliance’s configuration, such as a schema)
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Via configuration of the cloud hosted appliances or via API parameters for the SaaS API service

Scaling

• Independence of resources: SaaS Service is built using scalable, serverless components which auto scale as required.; Cloud hosted appliances are managed by the customer and can be used in architectures to support scaling up

Analytics

• Service usage metrics: Yes
• Metrics types: SaaS API Service provides usage metrics. The Cloud hosted appliances provide some information via statsd, and syslog which can be used to track usage.; Saas API Service provides metrics via an API and also via a real time dashboard. Cloud hosted appliances provide metrics via a dashboard on the configuration GUI and via syslog / statsd
• Reporting types:
  • API access
  • Real-time dashboards

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Forcepoint

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Less than once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: SaaS APIs use the AWS infrastructure controls; Cloud hosted appliances use the customer cloud environment controls
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: For the SaaS API hosted service, usage data can be extracted via an API call.; For the cloud hosted appliances, there are mechanisms via the configuration API or the management GUI to export configuration and log data.
• Data export formats: Other
• Other data export formats:
  • XDS
  • Configuration exported proprietary (XML-like) format
  • Re-imported other cloud hosted appliances.
  • Fixed Width text
  • Log files
• Data import formats: Other
• Other data import formats:
  • XDS
  • Configuration exported proprietary (XML-like) format
  • Re-imported other cloud hosted appliances

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: Other
• Other protection within supplier network: Available upon request

Availability and resilience

• Guaranteed availability: SLA detail available on request
• Approach to resilience: Available on request (not public)
• Outage reporting: The SaaS APIs service has a public dashboard

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: User access to the SaaS API service requires a valid license key. ; N/A for cloud hosted appliances
• Access restrictions in management interfaces and support channels: N/A
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Other
• Description of management access authentication: 1. 2 Factor Authentication for SaaS API developer portal.; 2. PKI for cloud hosted appliance management; Users access the SaaS API developer portal to create and manage licenses. This uses 2 factor authentication with username/password and a token. ; Cloud hosted appliances can be configured to use username/password and client/server certificates for access to the management web server.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Coalfire
• ISO/IEC 27001 accreditation date: 3/11/21
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 25/6/2019
• CSA STAR certification level: Level 2: CSA STAR Attestation
• What the CSA STAR doesn’t cover: N/A
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • Privacy Shield - EU/US data privacy
  • ISO27018

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27018, SOC 2 type II,
• Information security policies and processes: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Please contact a representative for details.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Please contact a representative for details.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Please contact a representative for details.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Please contact a representative for details.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  Forcepoint supports Corporate Social Responsibility (CSR) and Environmental, Social and Governance (ESG) initiatives through a variety of measures, policies and procedures supported by leaders and teams with appropriate subject matter expertise. As an information technology company without traditional manufacturing operations or real estate ownership supporting product development/services, our focus on “environment” is associated with sustainability initiatives.; Forcepoint implements reasonable steps to maximize office environment energy efficiency through flexible work arrangements. A large portion of employees are classified as “remote” workers (work from home fulltime) or flex workers (two-days maximum in office per week). This initiative is permanent and will not change once COVID-19 restrictions are removed. Since 2020, Forcepoint seeks to minimize commercial office space footprint. Forcepoint remains steadfast in supporting environmental sustainability through environmentally responsible programs: e-wastes, recyclables and decreasing energy consumption.; Measures and documents in place to support ESG concepts include, but are not limited to:; • Hired fulltime Environmental, Health & Safety (EHS), Principal under the Global Real Estate & Facilities (GRE&F) organization in 2020.; • Flexible work arrangements reduce carbon footprint via decreased transportation emissions and impact on environmental resources required to support commercial office spaces. (HR policy: employee work environment guidelines as core component of Forcepoint’s standard work model supporting sustainable, effective work environment.).; • Office lighting systems sensors designed to automatically shutoff overhead lighting based on lack of motion.; • Recycle waste bins throughout offices. Company programs include recycling measures: paper (e.g., shred bins), cardboard, cans, bottles, electrical waste, lightbulbs, and batteries.; • Shared multifunctional printer stations reducing paper consumption.; • Custodial services utilizing sustainable cleaning solutions.; • IT e-waste initiatives: partner pick-up, destruction and certification.; • IT “Bring Your Own Device Policy” decreases company-issued IT devices and e-waste.; • Reducing IT footprints moving from onsite data centres/server rooms to cloud and co-location model.
• Covid-19 recovery:

  Covid-19 recovery

  Forcepoint implemented Site Incident Support Teams (“SIST”) for each major site. The SIST includes a designated site leader along with representatives from Facilities, Human Resources and IT and will be responsible for facilitating local response to any crisis situation, including COVID-19. As we begin office reopening efforts, the SIST will lead site-level efforts, including ensuring overall governance in line with local requirements.
• Tackling economic inequality:

  Tackling economic inequality

  Social purpose, including a focus on economic inequality is very important to Forcepoint. Forcepoint has a formal Diversity & Inclusion program which focuses on providing employment opportunities, improving education and training, an Allyship program, Annual D&I Forum, among other activities. We also focus on Supplier Diversity and manage cybersecurity risk.
• Equal opportunity:

  Equal opportunity

  • Director, Inclusion & Diversity under the CHRO.; • “Human Centric” Corporate Value north star for Inclusion & Diversity work. Human Centric = We are committed to a human-centric culture and ecosystem that fosters inclusivity, diversity of thought, mutual respect and dignity – in all aspects of our lives. This is who we are.; • Inclusion Ally Program, cohort of 40 Forcepoint professionals (across function, domain, geography) nominated by leadership for the 6-month training. An ally stands up for others and proactively builds inclusion in workplace. Allies magnify voices of marginalized and underrepresented groups. Forcepointers globally can request an Allyship session from Inclusion & Diversity homepage to find Ally with whom to have a safe-space conversation.; • Inclusive Behaviours and Practices Program (Pilot)- 12 month leader-level program promoting inclusive leadership and inclusion on teams. Identify Inclusive behaviours and apply these behaviours to everyday work situations. Key elements: Inclusive behaviours content, Inclusion observations, leader score card to chart progress overtime. ; • Global Inclusion & Diversity Council A 25+ member Council to help govern and drive consistent Inclusion and Diversity strategy, actions and goals. Each member has been assigned to one of four Road Map pillars: Leadership Engagement, Employee Experience, Learning & Development and Talent Acquisition.; • Global gender pronouns use initiative. Forcepoint-branded signature template highlighting “optional” gender pronoun use. A step that signals to employees that this is a safe space, and everyone can bring their whole self to work. No longer needing to censor or mask parts of themselves leads to greater productivity, creativity and connection with colleagues. ; • Diversity Awareness Month #WeareForcepoint global social campaign highlighting breadth and depth of diversity inside Forcepoint; • Diversity Training plan identifying Front Line managers for Diversity & Inclusion basics training as a key group due to the people impact and reach.
• Wellbeing:

  Wellbeing

  Employee wellbeing is a critical priority and woven into the fabric of Forcepoint. It is supported by many programs and policies. ; • Internal Environmental Health and Safety group – Mission is to uphold global standards that ensure Forcepoint operations are safe and environmentally responsible while protecting the health of our employee. These programs include Covid-19 work-safe practices and policies, work safe training, Safety Moments published on regular basis, Ergonomics assessments and resources, Injury/Illness Reporting, environmental programs. ; ; • UK Employee Benefits – A variety of programs are available to employees to promote and support Wellbeing. Programs include full healthcare benefits including medical, dental and vision, Pension, Gym memberships, Childcare vouchers, Cycle to Work program, Payroll Giving, Employee Assistance Program, Spring health program, Paid Time off (24 days annually), PTO program, LOA program, Adoption program, All Hybrid/Flexible working environment.

Pricing

• Price: £40.48 a licence
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Please contact a representative for details.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.