Skip to main content

Help us improve the Digital Marketplace - send your feedback

VAAMG CONSULTING LIMITED

Unified Process Automation

Unified Process Automation provides a comprehensive solution to automate and optimize business processes spanning Oracle, Microsoft, and AWS environments. Leveraging advanced workflow automation tools and integration capabilities, this service enables organizations to achieve higher productivity and agility in operations, streamline operations and accelerating digital transformation initiatives.

Features

  • Process Discovery and Analysis to determine automation opportunities
  • Design automated workflows
  • Configure integrations to enable seamless data exchange
  • Rule-based Automation to triggers and actions to automate decision-making
  • Monitoring automated processes in real-time
  • Continuous Improvement and enhance

Benefits

  • Increased efficiency and productivity by eliminating manual tasks
  • Enhanced visibility and control over business processes
  • Improved agility to adapt to changing business requirements
  • Accelerated time-to-market for new products and services
  • Cost savings by optimizing resource-utilization
  • Accelerated growth with digital transformation
  • Continuous improvement leading to innovation at its core

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@vaamg.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

2 7 3 2 6 8 4 7 2 0 3 6 8 3 3

Contact

VAAMG CONSULTING LIMITED Munish Goswami
Telephone: 07795046978
Email: sales@vaamg.com

About your service

Service categories

Cloud Support Services

Managed Cloud

Managed Private Cloud

  • Managed Private SaaS/PaaS
  • Application management

Managed Public cloud

  • Managed Public SaaS/PaaS
  • Application management

Managed Hybrid Cloud

  • Managed Hybrid SaaS/PaaS
  • Application management

Service scope

Service constraints
The service is primarily delivered remotely. Delivery is dependent on timely client access to systems and stakeholders and is limited to the agreed scope. Any additional requirements or onsite support must be agreed in advance.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Our dedicated support team is committed to promptly assist whenever you reach us. Typically, we aim to respond within 24 hours ensuring that you receive timely support for your inquiries. For urgent matters, our response time is even quicker and we aim to respond within 4-8hrs depending upon the urgency. Our teams prioritize immediate attention to ensure minimal disruption to your operations. Our team is always available 24/7 via email or messaging systems, ready to assist you whenever you need it.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.2 AA
Web chat accessibility testing
We have not done any testing yet but we use Zendesk systems that follow the accessibility standards of meeting the industry standard of WCAG 2.1 AA.
Support levels
Basic Service Level:
• Response Time: Within 24 hours during business hours (Monday to Friday, 9 am to 5 pm)
• Support Channels: Email support
• Features: Basic consultation, troubleshooting and assistance, access to knowledge base and self-service resources
• Technical Resource Allocation : Level 0 – Level 1 support team.
Standard Service Level:
• Response Time: Within 8 hours during business hours (Monday to Friday, 9 am to 5 pm)
• Support Channels: Email and phone support
• Features: Expedited consultation, troubleshooting and assistance, access to knowledge base and self-service resources, periodic check-ins and reviews
• Technical Resource Allocation: Level 2 – Level 3 SME and specialist support team with partial account and project management support

Premium Service Level:
• Response Time: Within 4 hours, 24/7 including weekends and holidays
• Support Channels: Email, phone, and dedicated account manager
• Features: Priority consultation, troubleshooting and assistance, proactive monitoring and alerts, customized solutions and recommendations, regular performance reviews and optimization sessions
• Technical Resource Allocation: Level 3 – Level 4 SME and specialist with dedicated account and Project manager.
AI chatbot
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £630.00 £770.00
Associate business architect £765.00 £935.00
Business architect £900.00 £1,100.00
Lead business architect £1,350.00 £1,650.00
Data architect
Role level UK Rate Offshore Rate
Data architect £765.00 £935.00
Senior data architect £900.00 £1,100.00
Chief data architect £1,620.00 £1,980.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £765.00 £935.00
Senior enterprise architect £900.00 £1,100.00
Lead enterprise architect £1,350.00 £1,650.00
Principal enterprise architect £1,620.00 £1,980.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £630.00 £770.00
Solution architect £765.00 £935.00
Senior solution architect £900.00 £1,100.00
Lead solution architect £1,350.00 £1,650.00
Principal solution architect £1,620.00 £1,980.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £630.00 £770.00
Technical architect £765.00 £935.00
Senior technical architect £900.00 £1,100.00
Lead technical architect £1,350.00 £1,650.00
Principal technical architect £1,620.00 £1,980.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,620.00 £1,980.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,620.00 £1,980.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £540.00 £660.00
Analytics engineer £630.00 £770.00
Senior analytics engineer £765.00 £935.00
Lead analytics engineer £1,080.00 £1,320.00
Head of analytics engineering £1,350.00 £1,650.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £540.00 £660.00
Data analyst £630.00 £770.00
Senior data analyst £765.00 £935.00
Principal data analyst £1,080.00 £1,320.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £630.00 £770.00
Senior data engineer £765.00 £935.00
Lead data engineer £1,080.00 £1,320.00
Head of data engineering £1,350.00 £1,650.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £1,080.00 £1,320.00
Head of data ethics £1,350.00 £1,650.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £900.00 £1,100.00
Lead data governance manager £1,350.00 £1,650.00
Head of data governance £1,575.00 £1,925.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £450.00 £550.00
Associate data scientist £540.00 £660.00
Data scientist £630.00 £770.00
Principal data scientist £765.00 £935.00
Lead data scientist £1,080.00 £1,320.00
Head of data science £1,350.00 £1,650.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £900.00 £1,100.00
Lead machine learning engineer £1,350.00 £1,650.00
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £630.00 £770.00
Performance analyst £765.00 £935.00
Senior performance analyst £900.00 £1,100.00
Lead performance analyst £1,350.00 £1,650.00
Head of performance analysis £1,575.00 £1,925.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £540.00 £660.00
Application operations engineer £630.00 £770.00
Senior application operations engineer £765.00 £935.00
Lead application operations engineer £1,080.00 £1,320.00
Principal application operations engineer £1,350.00 £1,650.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £765.00 £935.00
Senior business relationship manager £900.00 £1,100.00
Lead business relationship manager £1,350.00 £1,650.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £660.00 £770.00
Change and release analyst £660.00 £770.00
Change and release manager £1,080.00 £1,320.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £765.00 £935.00
Senior operations analyst £900.00 £1,100.00
Operational control manager £1,350.00 £1,650.00
Head of command and control £1,575.00 £1,925.00
End user computing engineer
Role level UK Rate Offshore Rate
Associate end user computing engineer £540.00 £660.00
End user computing engineer £630.00 £770.00
Senior end user computing engineer £765.00 £935.00
Lead end user computing engineer £900.00 £1,100.00
Principal end user computing engineer £1,350.00 £1,650.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £630.00 £770.00
IT service manager £765.00 £935.00
Senior IT service manager £1,080.00 £1,320.00
Head of IT service management £1,350.00 £1,650.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £765.00 £935.00
Major incident manager £1,080.00 £1,320.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £540.00 £660.00
Infrastructure engineer £630.00 £770.00
Senior infrastructure engineer £765.00 £935.00
Lead infrastructure engineer £1,080.00 £1,320.00
Principal infrastructure engineer £1,350.00 £1,650.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £540.00 £660.00
Infrastructure operations engineer £630.00 £770.00
Senior infrastructure operations engineer £765.00 £935.00
Lead infrastructure operations engineer £1,080.00 £1,320.00
Principal infrastructure operations engineer £1,350.00 £1,650.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £540.00 £660.00
Problem manager £765.00 £935.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £540.00 £660.00
Senior service desk analyst £630.00 £770.00
Service desk manager £1,080.00 £1,330.00
Head of service desk £1,350.00 £1,659.00
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £630.00 £770.00
Service readiness analyst £630.00 £770.00
Service transition manager £900.00 £1,100.00
Lead service transition manager £1,350.00 £1,650.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £540.00 £660.00
Junior business analyst £770.00 £935.00
Business analyst £765.00 £935.00
Senior business analyst £900.00 £1,100.00
Lead business analyst £1,350.00 £1,650.00
Head of business analysis £1,575.00 £1,925.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £765.00 £935.00
Delivery manager £900.00 £1,100.00
Senior delivery manager £1,350.00 £1,650.00
Head of (Agile) delivery management £1,620.00 £1,980.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £630.00 £770.00
Digital portfolio manager £900.00 £1,100.00
Senior digital portfolio manager £1,350.00 £1,650.00
Head of portfolio £1,620.00 £1,980.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £630.00 £770.00
Product manager £765.00 £935.00
Senior product manager £900.00 £1,100.00
Lead product manager £1,350.00 £1,650.00
Head of product £1,575.00 £1,925.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,350.00 £1,650.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,350.00 £1,650.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £540.00 £660.00
QAT analyst £540.00 £660.00
Senior QAT analyst £630.00 £770.00
Lead QAT analyst £765.00 £935.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £360.00 £440.00
Junior DevOps engineer £540.00 £660.00
DevOps engineer £630.00 £770.00
Senior DevOps engineer £765.00 £935.00
Senior DevOps engineer - management £900.00 £1,100.00
Lead DevOps engineer £1,080.00 £1,320.00
Lead DevOps engineer - management £1,350.00 £1,650.00
Principal DevOps engineer £1,350.00 £1,650.00
Principal DevOps engineer - management £1,575.00 £1,925.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £360.00 £440.00
Junior frontend developer £540.00 £660.00
Frontend developer £630.00 £770.00
Senior frontend developer £765.00 £935.00
Lead frontend developer £1,080.00 £1,320.00
Head of frontend development £1,350.00 £1,650.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £360.00 £440.00
Junior developer £540.00 £660.00
Developer £630.00 £770.00
Senior developer £765.00 £935.00
Senior developer - management £900.00 £1,100.00
Lead developer £1,080.00 £1,320.00
Lead developer - management £1,350.00 £1,650.00
Principal developer £1,350.00 £1,650.00
Principal developer - management £1,620.00 £1,980.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Junior accessibility specialist £540.00 £600.00
Accessibility specialist £765.00 £935.00
Senior accessibility specialist £900.00 £1,100.00
Head of accessibility £1,575.00 £1,925.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £450.00 £550.00
Junior content designer £540.00 £660.00
Content designer £630.00 £770.00
Senior content designer £765.00 £935.00
Lead content designer £1,080.00 £1,320.00
Head of content design £1,350.00 £1,650.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £1,350.00 £1,650.00
Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £450.00 £550.00
Junior graphic designer £540.00 £660.00
Graphic designer £630.00 £770.00
Senior graphic designer £765.00 £935.00
Lead graphic designer £1,080.00 £1,320.00
Head of graphic design £1,350.00 £1,650.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £450.00 £550.00
Junior interaction designer £540.00 £660.00
Interaction designer £630.00 £770.00
Senior interaction designer £765.00 £935.00
Lead interaction designer £1,080.00 £1,320.00
Head of interaction design £1,350.00 £1,650.00
Service designer
Role level UK Rate Offshore Rate
Associate service designer £450.00 £550.00
Junior service designer £540.00 £660.00
Service designer £630.00 £770.00
Senior service designer £765.00 £935.00
Lead service designer £1,080.00 £1,320.00
Head of service design £1,350.00 £1,650.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £765.00 £935.00
Lead technical writer £900.00 £1,100.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £540.00 £660.00
Junior user researcher £630.00 £770.00
User researcher £765.00 £935.00
Senior user researcher £900.00 £1,100.00
Lead user researcher £1,350.00 £1,650.00
Head of user research £1,575.00 £1,925.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Certified by Citation ISO Certification, and accredited by ASCB.
ISO/IEC 27001 accreditation date
Thursday 26 October 2023
What the ISO/IEC 27001 doesn’t cover
To be added
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
Certified by Citation ISO Certification, and accredited by ASCB.
ISO 9001 accreditation date
Thursday 26 October 2023
What the ISO 9001 doesn’t cover
To be added
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
43c2649c-8a23-4067-8ec8-9945a901e609
Cyber essentials plus
No
Cyber Essentials Alternative
None of the criteria
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@vaamg.com. Tell them what format you need. It will help if you say what assistive technology you use.