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ST-FOUR Ltd

ST-FOUR Asigra Microsoft Office 365 Cloud Backup

A Secure Cloud Backup managed service protecting data in Microsoft Office 365 , provided by Asigra Hybrid partner Data2Vault from UK based, resilient vaulting infrastructure. Data2Vault are a vendor in the Digital Catapult, Cyber 101 growth accelerator and sit on the advisory board of the Police Digital Security Centre.

Features

  • Protects data in Microsoft Office 365 Email
  • Protects data in Microsoft Office 365 OneDrive
  • Protects data in Microsoft Office 365 SharePoint
  • Protects data in Microsoft Office 365 Shared Folders
  • Protects data in Microsoft Office 365 Teams
  • Integrated with Asigra Attack Loop Ransomware protection
  • Highly secure though FIPS 140-2. NIST certificate #1240
  • Integrated GDPR search, deletion and reporting functions
  • Secure web portal for management, monitoring and reporting
  • Autonomic Healing and restore validation ensure data recoverability

Benefits

  • Highly scalable from 50 to 50,000 Microsoft user accounts
  • Enterprise-grade reliability and recoverability
  • Experienced support services team, fifteen years working with Asigra
  • Enables recovery from Ransomware attack through Attack Loop protection
  • Simple subscription models, by data capacity or per user
  • Can be incorporated into the clients IT Disaster Recovery Plan
  • Supports Continuous Data Protection for optimised Recovery Point Objectives
  • Single view of backup across over 60 environments
  • Data retention up to 9,999 instances, or over 27 years
  • Auto provisions across multiple service accounts, optimises backup windows

Pricing

£205 a gigabyte a month

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at st4sales@st-four.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 7 4 2 6 5 4 2 9 6 4 8 5 5 9

Contact

ST-FOUR Ltd Adam Jones
Telephone: 01952 327327
Email: st4sales@st-four.com

Planning

Planning service
Yes
How the planning service works
ST-FOUR Business Consultancy takes a flexible approach to working with clients to translate their business needs into technical solutions and our Project Management team can work with our clients to plan the best roadmap to the Cloud.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
ST-FOUR training services can provide bespoke or certified training for our clients on all aspects of their cloud services.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
ST-FOUR Project Management staff can work with our clients to help plan the best roadmap to the cloud designing not just the migration plan but also who is best to perform each step of the plan. Our High level engineering staff will work with our clients IT team to collectively implement any migration plan and out low level engineers can help with mass changes or staffing support requirements finally our post-project support services can help with ongoing support requirements.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
ST-FOUR support contracts range from token based incident support through to flexible Managed Service contracts to support, enhance, upgrade, health-check & pro-actively monitor your cloud infrastructure and services.

Service scope

Service constraints
None

User support

Email or online ticketing support
Yes, at extra cost
Support response times
We respond to support issues as and when they are received Mon-Fri 9-5. Times can vary depending on workload. We do not offer Weekend support as standard, this is bespoke.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Priority Response Time Restoration Time Resolution Time Urgent 1 Hour 6 Hours 12 Hours High 4 Hours 24 Hours 48 Hours Medium 7 Hours 36 Hours 72 Hours Low 7 Hours 48 Hours 96 Hours Costs for different support is stated in the ST-FOUR Pricing document. We would assign an ST-FOUR engineer to any break/fix support call logged.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Asigra

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

I must admit that I don't like this question, I've always believed that corporate enterprises should intrinsically do social good without the need to shout about it and I'm in two minds how government pressure to do so is going to pan out, the cynic in me thinks that those who only care about profit will find a way to fudge this answer but I guess time will tell. We have, since our incorporation, put aside part of our profits for social good. We always offset our carbon several times over, we have supported local rugby and cricket clubs with sponsorship, we sponsor and host the website for the local swimming club and make significant contributions and volunteer time and expertise to the Princes Trust and the Duke of Edinburgh's Award.

Pricing

Price
£205 a gigabyte a month
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at st4sales@st-four.com. Tell them what format you need. It will help if you say what assistive technology you use.