Insight

Insight - Amdaris Support Services

With decades of combined experience, Amdaris’ Cloud Consultancy Support Services offer objective and impartial reviews for clients looking to optimise their business. Whether you’re looking to embark on a new initiative or simply streamline an existing section of your business, Amdaris Consultancy will provide the expert advice you need.

Features

• App Support: everything required to run and improve operational applications
• Expertise: to integrate and support solutions interfacing with Stripe
• Delivery Team: SLA-driven support and outcome-driven delivery

Benefits

• Ensures peace of mind through maintenance and improvements
• Clear focus on how we can support your future business

£450 a user a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pstenderteam@insight.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

274459561005811

Contact

Public Sector Tender Team
0344 846 3333
pstenderteam@insight.com

Planning

• Planning service: Yes
• How the planning service works: Digital Transformation: Amdaris helps buyers to understand the benefits of optimising cloud infrastructure, including scalability, reliability, reduced costs, data insights, and disaster recovery. By assessing the buyer’s existing systems and business processes, we can identify areas and create a plan in which cloud adoption and agile software development can drive efficiency and innovation.; ; Cloud Migration Strategy: Our teams assist buyers in creating a robust cloud migration strategy and delivery plan, analysing current infrastructure, applications, and data to determine the best approach for transitioning to the cloud. Whether it’s a lift-and-shift migration or a gradual transition, we will ensure a smooth and secure move to cloud platforms like AWS, Azure, or Google.; ; Customised Solutions: Amdaris develops customised solutions for buyers’ cloud needs, specialising in back-end, mobile, web front-end, data analytics, and cloud services. Buyers can rely on Amdaris to plan, research, design, build, and implement cloud-based applications tailored to your specific requirements.; ; Managed Services: Amdaris offers managed services planning and delivery, ensuring that buyers’ cloud environments remain optimised, secure, and cost-effective. Monitoring performance, handling updates, and providing ongoing support, allowing buyers to focus on their core business.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • AWS
  • Microsoft Azure
  • Google Cloud

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: 360-Degree Perspective: Amdaris takes a holistic approach to cloud migration. We consider not only the technology implementation but also organisational and operational challenges. This ensures a smooth transition and minimises disruptions during the migration process.; ; Relocation Specialists: We are experienced in relocating your data to the cloud, ensuring a safe and secure envrionment. We focus on scalability, reliability, reduced costs, data insights, and disaster recovery when helping buyers move to the cloud.; ; Managed Cloud Services: Amdaris provides ongoing support post-migration. Once the initial migration project is completed, we will continue to support the buyer’s business and ensure that your network aligns with industry best practices.; ; Software Development Services: Amdaris specialises in software development services, including cloud migration. We help buyers migrate their applications and data to the cloud securely. Buyers can rely on Amdaris to build extended teams that partner with your technology departments to deliver successful digital transformation projects.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • AWS
  • Microsoft Azure
  • Google Cloud

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Development: Rapid development cycles enable faster testing and iterations, ensuring that the software meets performance expectations and user needs.; ; Future-Proofing with AI and ML: Amdaris recognise the growing demand for increased AI and machine learning (ML) capabilities. We invest in these technologies to introduce project delivery efficiencies during product development and QA stages.; By leveraging AI and ML, Amdaris aims to support clients in increasing revenue and market share.; ; User-Centric Approach: Amdaris considers the end-users’ experience as a priority. We conduct user-centric testing to validate functionality, usability, and performance. Performance testing includes load testing, stress testing, and scalability testing to ensure the application can handle varying workloads and maintain responsiveness.; ; Continuous Monitoring and Optimisation: Amdaris doesn’t stop at initial testing. We provide ongoing monitoring and optimisation services to address any performance bottlenecks or issues that arise post-launch. Regular performance checks help maintain optimal system performance and user satisfaction.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Amdaris services are provided remotely.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: N/A
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: N/A

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Amdaris

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: SGS United Kingdom Limited
• ISO/IEC 27001 accreditation date: 4/20/2024
• What the ISO/IEC 27001 doesn’t cover: Not defined
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Amdaris's commitment to the environment, fighting climate change, and helping our customers achieve their environmental objectives is key to our CSR objectives as detailed at https://amdaris.com/sustainability/

  Covid-19 recovery

  Since 2019 Amdaris have embraced hybrid working and supporting individuals from all areas of our business to work effectively from across the UK. We have learnt and developed practices and policies that support our teammates and our supply chain partners to deliver integrated services that add value.

  Tackling economic inequality

  Amdaris's commitment to tackling economic inequality is driven by our values, through our collaborative relationships we support customer engagement with specialist SMEs, which can lead to long term growth and development of new technology.; Further details can be found at https://amdaris.com/sustainability/

  Equal opportunity

  Amdaris's commitment to providing an environment of equal opportunity is detailed in our policies and demonstrated through our accreditations. As a company we strive to ensure we meet, where possible exceed, the requirements of the Equality Act 2010, UK Government Social Value Model (PPN 06/20), Modern Slavery Act 2015, and any key legislative or social changes to ensure that our current and future teammates are provided with an environment that encourages equal opportunity through open accessible employment growth, skills development, and fair pay. ; ; Our activities to support equal opportunities through the framework will include open and accessible recruitment practices, skills development through training courses, webinars and development sessions. Further details can be found at https://amdaris.com/jobs/

  Wellbeing

  Wellbeing is a top priority at Amdaris, as such we have built and regularly promote a flexible, open, and safe culture. As a supportive community of individuals we implement our wellbeing policy, driven through our values, to provide an environment which encourages healthy communication and the long-term wellbeing of our teams.

Pricing

• Price: £450 a user a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pstenderteam@insight.com. Tell them what format you need. It will help if you say what assistive technology you use.