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IB Boost

OCTANE Data Integration and Reporting for Transport

IB Boost’s OCTANE platform is a customisable, secure, data integration, reporting and analytics platform allowing organisations to develop workflows, forms, reports and dashboards in a consolidated modern web-based platform. These are Transport community shared OCTANE managed-services run as “Community Cloud” with domain-specific modules for maritime and aviation.

Features

  • SaaS-style deployment for Transport sector multi-agency data sharing
  • Advanced analytics and reporting capabilities including real-time dashboards for performance
  • Data driven: Extensive data integration capabilities from any source
  • Artificial Intelligence (AI) and Machine Learning integrated with standard connectors
  • Unlimited range of APIs and external integration with ORQA robots
  • Case management workflows for transport sectors (maritime, aviation, etc.)
  • Customisable design with forms, reports, APIs, workflows and web UI
  • Multi-agency access and partitioning of data with full permission granularity
  • APIs for integration with PowerBI, Tableau, Excel, Azure and others
  • Established connections and models for CERS, Thetis, SafeSeaNet, EDIFACT, IMO

Benefits

  • Low-cost and flexible analytics, visualisations, business intelligence and reporting tools
  • Fully extensible to utilise custom business domain data and workflows
  • Custom workflows, task management and alerts for optimal productivity
  • Fully managed SaaS or private service options with customisable SLAs
  • Multi-organisation data sharing and coordination with secure and granular permissions
  • Integrate and reconcile any data-source even API-less legacy systems
  • Produce publication ready documents with analytics and self-service scheduled extracts
  • Run hybrid/private network nodes for in-house integrations and use-specific portals
  • Secure platform: HMG Security Policy Framework compliant OFFICIAL-SENSITIVE and higher
  • Out-of-the-box maritime-specific modules for voyages, vessels, inspections and incident reporting

Pricing

£7.50 to £55 a user a month

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@ibboost.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 7 5 2 3 7 2 3 6 1 7 9 2 4 1

Contact

IB Boost Nicholas Goodley
Telephone: +44 118 230 1337
Email: tenders@ibboost.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
Offered services are designed to run on public cloud, however the platform can run on private or hybrid cloud. Cloud application availability is dependent on the desired cloud infrastructure platform suggested e.g. Azure, AWS, GCP, etc. and integration capabilities with Buyer's own infrastructure (where applicable).
System requirements
  • Modern browsers and operating systems on end-user devices
  • For legacy configuration, at least IE 11 and Windows Vista
  • Systems to be integrated must be accessible from chosen system

User support

Email or online ticketing support
Email or online ticketing
Support response times
Standard SLA terms down to 30 minutes for P1 events and longer for less severe priorities. For non-critical questions, typical turnaround is within a day dependent on complexity.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
None
Onsite support
Yes, at extra cost
Support levels
Service levels are configurable according to client requirements. Service desk, email, phone, live chat, and on-site support are available. Support is accessible to third-party suppliers. 24/7 to 9-5 to on-demand support models available with standard support P1 response times of one hour and incident escalation options, as needed. We provide a cloud support engineer during UK business hours and a technical account manager for out-of-hours escalation.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We provide onsite training, supplemented by phone, email and documentation, as well as user documentation.
Service documentation
Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction
Users can export all their data using self-service mechanisms at any time.
End-of-contract process
The service will simply be switched off and the accounts deactivated. In a private installation, all services and provisioned machines would need to be deleted. There is no deactivation charge in our public shared-platform instances. Any additional costs of exit or migration or transfer of service not already defined as part of the service offering will be charged at our SFIA rate card and will not be included in our subscription cost.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Due to the complex nature of reporting and analytics, mobile data entry is optimised only for access to records rather than data entry by default. Further configuration can create mobile-optimised usage. Where ORQA is used, ORQA robotics are unable to run on mobile devices.
Service interface
Yes
User support accessibility
WCAG 2.1 AA or EN 301 549
Description of service interface
RESTful and SOAP web interface APIs for various business and administrative services
Accessibility standards
WCAG 2.1 AA or EN 301 549
Accessibility testing
None
API
Yes
What users can and can't do using the API
Users can configure, execute and retrieve results via the API for all primary functions.
API documentation
Yes
API documentation formats
Open API (also known as Swagger)
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
The service can be customised for use according to client requirements including network connectivity, numbers of users, and number of parallel processes. Connectivity and integration with private or hybrid clouds is possible. The platform can utilise customised testing and automation scripts of the user's own design. In private instances of the platform, the users can define their own super users who can control the users of the platform and the functions they have the ability to use.
Further business objects, data forms, workflows, event triggers, task queues, short-cuts, views, reports and extracts and reference data lists can all be customised to varying degrees in the OCTANE platform.

Scaling

Independence of resources
Instances by default are private and entirely dedicated to clients or subject to community agreement in community cloud instances.

Analytics

Service usage metrics
Yes
Metrics types
Standard reports on users and costs.
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
Less than once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
  • Other
Other data at rest protection approach
Where required, data can be encrypted using cloud-specific data storage encryption procedures, and can further be encrypted at the OS-level should it be required
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Self-service mechanisms in the web UI
Data export formats
  • CSV
  • Other
Other data export formats
  • XLS
  • PDF
  • XML
  • JSON
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • XLS
  • TXT
  • XML
  • JSON

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
98% - This is the standard service level expected. Higher SLAs are available subject to separate service fees, primarily resulting from increased IaaS costs for such availability. Application uptime-only guarantee when related to private cloud or on-premise infrastructure.
Refund available for 200% of the supplier-caused service unavailability up to a maximum of the month's service charges, calculated on a service-month basis.
Approach to resilience
Our service uses distributed service-discovery, and active monitoring to ensure sufficient resources available to provide high-availability. The platform can be spread across multiple availability zones to ensure availability even with regional cloud service disruptions.
Outage reporting
A web dashboard, API and email alerts are all available with usage restrictions.

Identity and authentication

User authentication needed
Yes
User authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Other user authentication
Spring Security is used to implement the above described authentication mechanisms.
Access restrictions in management interfaces and support channels
Management interfaces can have additional access constraints such as use of bastion hosts, whitelisted IP address and 2FA.
All access needs to come in via dedicated VPNs controlled by multi-factor authentication by named accounts. Further restrictions via security groups at the IaaS cloud-platform level limit the potential originating source of threats.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Description of management access authentication
Spring Security is used to implement the above described authentication mechanisms.

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
Cyber Essentials Plus
Information security policies and processes
Policies are enforced technically where possible. Where they aren't, documentation of procedures and policies exists to ensure all access and use of data and systems conforms to specification. A board member is dedicated to security principles and all reporting eventually ends up in this reporting line.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Source-control and automation-first principles applied to all. All components have full-history, audited version source control. All artifacts are created with unique, canonical identifiers and checksums. All releases are based upon manifests of these canonical identifiers and checks done to ensure installation integrity. Security checks are conducted with automated tools and manual peer review.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Our service platform is built in full awareness of the modern threat environment and the service designed appropriately. For public platforms, mitigating actions are taken wherever possible to implement least privileges necessary for the tasks at hand. Services are proactively monitored for unexpected usage behaviour. For private platforms, we can configure additional access controls and additional functionality to take advantage of the more sanitised environment.

Patching can be done intraday with minimal service interruption for severe issues and we are on mailing lists for primary zero-day exploits.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Monitoring of logs for unexpected packets, or usage. Implementation of restrictive firewall rules. Email and chat channel alerts for unexpected behaviour. We respond to any alerts based on such behaviour being identified with the utmost priority.
Incident management type
Supplier-defined controls
Incident management approach
We have policies and procedures in the manner of ITIL service management processes for all activities relating to our platform and can provide reports accordingly.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At IB Boost, our Environmental Commitment and Net Zero Strategy are integral to our operations. We prioritise sustainability and strive to minimise our environmental impact. Our approach goes beyond compliance with regulations; we actively seek to exceed standards and collaborate with suppliers who share our commitment.

Our Environmental Policy guides our decision-making, ensuring we proactively address environmental impacts. We assess and mitigate emissions throughout our operations, aiming to eliminate harm wherever possible. Collaborating with environmentally responsible suppliers is crucial. By selecting partners who share our values, we foster a collective effort to reduce emissions in our supply chain.

Our goal is to achieve net zero emissions well before the UK's target for 2050. Strong leadership support drives this commitment, evidenced by our transition to a remote-first company. This shift has significantly reduced our carbon footprint and greenhouse gas emissions.

For our environmental strategy to succeed, it must be integrated into every aspect of our company culture. Directors and Line Managers play a pivotal role in ensuring employees understand and implement our strategy. We communicate objectives, action plans, and achievements regularly through team meetings and email bulletins.

In summary, IB Boost is committed to environmental responsibility and achieving net zero emissions. Our strategy encompasses proactive measures, collaboration with suppliers, and strong leadership support. By prioritising sustainability in our day-to-day operations, we aim to make a meaningful contribution to combating climate change.

Covid-19 recovery

In response to the challenges posed by the COVID-19 pandemic, IB Boost has maintained its commitment to employee health and safety while supporting wider recovery efforts. IB Boost has implemented a fully remote working model since the government issued guidance in March 2020. We swiftly transitioned to a fully remote working model to safeguard our employees and minimise the risk of virus transmission. This proactive approach ensured business continuity without interruption.

As we enter 2024, we continue to operate under this remote working model, prioritising the health and well-being of our employees. This flexibility not only supports ongoing COVID-19 recovery efforts by reducing the risk of any future virus transmission but also aligns with our commitment to sustainability and climate change mitigation by minimising unnecessary travel.

Throughout this period, we have remained dedicated to supporting our employees' physical, psychological, and financial well-being. In addition to our remote working initiatives, we have implemented measures such as a private medical insurance plan to alleviate strain on public health resources and provide comprehensive support to our team members.

Our ongoing efforts to promote employee health and well-being, combined with our commitment to sustainability and climate action, underscore our dedication to delivering social value and contributing positively to the broader community. More details on our initiatives can be found in our Wellbeing statement.

Tackling economic inequality

IB Boost is deeply committed to addressing economic inequality through various initiatives beyond fair wages and ethical procurement practices. In addition to ensuring that all our employees receive at least the London Living Wage, we provide opportunities for skill development to all our staff to empower individuals from all backgrounds.

Our Modern Slavery Statement, available on our website, outlines our opposition to any form of slavery, servitude, forced labour and human trafficking. Our efforts to combat modern slavery extend beyond our own operations to our entire supply chain. We seek out businesses whose values align with ours and prioritise new, small and minority-owned businesses where appropriate. We are advocates of innovative technologies and aim to deliver these to our clients at lower costs.

To further promote economic equality, we support community initiatives and charitable organisations where possible. We are working to establish relationships with charities for the purpose of equipment donation. By providing resources to local communities, we aim to contribute to initiatives to create opportunities for economic advancement and social mobility.

We also recognise the importance of diversity and inclusion in fostering a more equitable society. We work hard to create a culture of belonging where everyone feels valued and respected, regardless of their background or identity.

Through these multifaceted approaches, IB Boost strives to contribute positively to tackling economic inequality and building a more just and equitable society for all.

Equal opportunity

IB Boost’s success depends on each and every person working for us, and we recognise the importance of fostering diversity and inclusivity within our workforce to drive innovation and enhance productivity. We remain committed to encouraging equality and strive to create a positive, fair and respectful working environment free of discrimination across all protected characteristics.

To stay informed about prevailing challenges and disparities in employment, skills, and pay, we actively monitor market trends and industry developments. For example, we acknowledge the persistent gender disparity in STEM fields. By staying informed, we can adapt our approach to address emerging issues effectively.

We have implemented robust measures to tackle inequality within our workforce. These measures include adhering to equal opportunities policies in all aspects of recruitment and employment, including but not limited to interviewing, advertising, promotions, social activities, training, employee development, compensation, performance appraisals, grievances and disciplines, and terms and conditions of employment.

We make sure our employees can address any concerns (personal or otherwise) about potential discrimination at IB Boost safely and confidentially. These concerns are addressed promptly with thorough investigations carried out. Employees who are found to be discriminating against others will be liable to disciplinary action, including dismissal.

Our flat hierarchical structure also fosters open communication, transparency, and merit-based advancement, further supporting our commitment to equality and fairness.

Our dedication to promoting equality extends beyond our internal operations to our engagement with suppliers and partners. We prioritise working with organisations that share our values and commitment to diversity, ensuring that our supply chain reflects our commitment to social responsibility.

By fostering an inclusive work environment, promoting equal opportunities, and actively addressing inequality, we strive to create a workplace where all individuals are valued, respected, and empowered to reach their full potential.

Wellbeing

At IB Boost, the wellbeing of our employees is an intrinsic part of our overall business strategy. We remain committed to supporting the health and wellbeing of our employees in any way we can. This can include their physical, psychological, and financial wellbeing. We recognise the importance of providing comprehensive support to ensure our employees feel valued and empowered.

In response to the challenges posed by the COVID-19 pandemic, we swiftly transitioned to a remote working model, which we continue to operate today. We have implemented various measures to support our employees during this time, including providing fully paid sick leave, paid time off for vaccination appointments, and flexible working arrangements to accommodate individual needs such as childcare. Regular communication and updates on the health of the business help alleviate any anxiety over job security, fostering a supportive and inclusive work environment.

Our recruitment, development, and retention processes are guided by inclusive and accessible practices, ensuring that all individuals, including those with disabilities or health conditions, feel welcomed and supported. We invest in our employees' physical and mental health by offering a private medical plan with options for mental health and wellbeing support. Additionally, we promote resources and initiatives that contribute to a healthy work environment and encourage strong relationships among employees.

Our Health and Safety policy ensures compliance with relevant legislation and best practices in all countries where we operate, with regular reviews to address evolving risks and regulations. We measure staff engagement through feedback mechanisms and assessments over time, fostering open communication and trust between employees and management. Any concerns related to employee health and wellbeing are handled with the utmost confidentiality and sensitivity, with prompt action taken to address issues and ensure the wellbeing of our workforce.

Pricing

Price
£7.50 to £55 a user a month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
A free trial account can be established depending on use case with appropriate constraints on usage (e.g. limited numbers of results, non persistent reports, etc.)

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@ibboost.com. Tell them what format you need. It will help if you say what assistive technology you use.