Absolute EPM Limited

Oracle EPM Cloud Implementation (Advisory, Full Lifecycle, QA, Support, Training)

Offering a mix of Oracle EPM Cloud Implementation services, Covering;
Planning and Delivering Oracle EPM Cloud solutions, Designing Oracle EPM Solutions, Developing Oracle EPM Solutions, Oracle EPM Optimisation and Oracle EPM Support and training services. We cover the full Oracle EPM Suite (EPBCS, FCCS, EPRCS, EDMCS, ARCS, TRCS)

Features

• Oracle EPM Cloud Solution advice: Providing solution advice
• Managed Project Delivery: End to end EPM Implementation
• EPM Performance Optimisation: Extensive experience tuning EPM solutions
• EPM Application Reviews: Maximise the potential of your current application
• EPM Advisory: QA experience to complement team / team mentoring
• Oracle EPM Managed Service: fully-managed Solution using our support service
• EPM Specialists: Oracle EPM Cloud Certified Consultants
• Finance Professionals: Qualified Accountants

Benefits

• Reduce time in your planning process and improve forecast accuracy
• Streamline your monthly or quarterly reporting processes
• Increased collaboration across disparate financial business processes
• Solutions that are sustainable, low maintenance and performant
• 20 years of experience in providing performance management solutions
• Highly experienced & certified implementation experts and qualified finance professionals
• Strong mix of both technical and functional expertise
• Experienced in deploying budgeting, planning solutions for major government departments

£550 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at G-Cloud@AbsoluteEPM.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

275973245068939

Contact

Andrew Magill
0207 175 0376
G-Cloud@AbsoluteEPM.com

Planning

• Planning service: Yes
• How the planning service works: We start by running a customer discovery workshop with one of our experienced consultants to understand the objectives of the customer, the output from this will set some high level requirements and a high level project plan and scoping document and proposal, which can then be played back to the customer. Once the engagement begins, we then apply our standard framework (our 5 D's: Define, Design, Develop, Deliver and Deploy) to our full life-cycle project delivery. This framework brings together standard IT project methodology with our own input into how to successfully deliver these products and meet your core objectives
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Delivering Financial Planning capabilities via EPBCS.
  • Delivering Workforce Planning capabilities via EPBCS.
  • Delivering Capex Planning capabilities via EPBCS.
  • Delivering Project Planning capabilities via EPBCS.
  • Delivering Strategic Planning capabilities via EPBCS.
  • Delivering Financial Consoldiation capabilities via FCCS.
  • Delivering additional Financial close capabilites via ARCS.
  • Delivering controllable metadata management and deployment via EDMCS.
  • Delivering additional Planning and allocation capbilites via PCMCS
  • Delivering Reporting capabilities via Oracles Tax, Narrative or ESG offerings.

Training

• Training service provided: Yes
• How the training service works: As part of our end to end delivery or implementation of an Oracle EPM service we can provide standard or bespoke training on both technical and functional aspects of Oracle's EPM product suite and advocate a 'train the trainer' approach. We also provide detailed training documentation when delivering any training service. This service is in addition to any fixed price offering where training isn't explicitly mentioned as being included. Any training service comes under our Advisory Service and is charged based on the SFIA rate card
• Training is tied to specific services: Yes
• Services the training service works with:
  • Oracle EPBCS (Enterprise Planning)
  • Oracle PBCS (Standard Planning)
  • Oracle EPRCS (Narrative Reporting)
  • Oracle FCCS (Financial Consolidation)
  • Oracle EDMCS (Enterprise Data Management)
  • Oracle PCMCS (Profitability and Cost Management)
  • Oracle ARCS (Account Reconciliation)
  • Oracle TRCS (Tax Reporting)

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We can help move you to the cloud, we have been working with the on-premise solutions for over 20 years and cloud since 2014 so we are well placed to support your migration from on-premise to cloud, whether it be a simple re-platforming decision or an opportunity to leverage more new functionality.; Our approach starts with our initial discovery session with the customer, to understand your current architecture and setup and the direction and journey you wish to go down. During this discovery we will also provide our expert advice on the route you may want to take. The outcome from this will be an EPM Cloud Migration proposal, with a high level plan on getting you to your cloud end state and vision
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Oracle EPM Cloud Suite
  • Oracle EPBCS (Enterprise Planning)
  • Oracle PBCS (Standard Planning)
  • Oracle EPRCS (Narrative Reporting)
  • Oracle FCCS (Financial Consolidation)
  • Oracle EDMCS (Enterprise Data Management)
  • Oracle PCMCS (Profitability and Cost Management)
  • Oracle ARCS (Account Reconciliation)
  • Oracle TRCS (Tax Reporting)

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Thought out an end to end project lifecycle: ; Absolute EPM adopts their 5D Methodology which will continually conduct customer playback sessions, peer reviews, unit and performance testing. The 5D methodology during the 'Deliver' phase has UAT where there will be discrete tasks to ensure the solution is fully tested and any defects are fixed, retested and signed off. Post go-live Absolute EPM will offer a period of advanced support during the 'Deploy' phase. Outside of any end to end implementation, Absolute EPM does offer specific services relating to Performance Optimisation and QA services where we can provide expertise on existing solutions and produce reports and guidance on improving your existing investment

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: We provide first line support services on the Oracle EPM Cloud Suite, using software vendor certified staff. Clients can contact our support service via the telephone, email or via Microsoft Teams. All calls are logged in Teams and clients can have web based access to all the details of their tickets.

Service scope

• Service constraints: Limited Remote Support: Remote only and covers 9am to 5pm Monday to Friday (Exc Public Holidays) limited to 80 hrs per annum. 4 Hrs response; ; Fully Managed Service: Remote only and covers 9am to 5pm Monday to Friday (Exc Public Holidays). Responses based on SLAs

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 3 levels of support:; ; 1) Limited Remote support : Limited to 80 hrs of annual support, covering Monday to Friday 9am to 5pm (excl. Public Holidays). The standard response time is 4hrs.; ; 2) Fully Managed Service: Absolute EPM's standard SLA's response time once issue has been raised:; ; Criticial: 0.5 hrs.; High: 2hrs.; Normal: 8 hrs.; Low: 48 hrs.; Operating Monday to Friday, 9am to 5pm (Exc Public Holidays).; ; Critical tickets require verbal notification from Client to AEL; Operating.; ; 3) Advanced Managed Service: Absolute EPM can offer a customer specific support model with specific SLA, based on our SFIA rate card.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: None
• Support levels: Absolute EPM has 3 levels of support.; ; 1) Limited Remote support (as per Pricing Document on Fixed Price Basis) : This support is limited to 80 hrs of annual support, covering Monday to Friday 9am to 5pm UK Time (Excluding Public Holidays). The standard response time is 4hrs with this level of support.; ; 2) Fully Managed Service (as per Pricing Document on Fixed Price Basis) : A fully managed support of you application providing support Monday to Friday, 9am to 5pm UK time. (Exc Public Holidays); Absolute EPM's standard SLA's:; ; Critical: Major loss of functionality affecting the majority of users (0.5 Hrs).; High: Loss of functionality affecting a minority of users (2 Hrs); Normal: User query affecting their ability to do their job in the system (8 Hrs).; Low: Any other issue or request (48 Hrs).; ; Critical tickets require verbal notification from Client to Absolute EPM.; ; 3) Advanced Managed Service (Based on SFIA Rate card): Absolute EPM can offer a customer bespoke support model with specific SLA and service definition.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At Absolute EPM, we recognise the urgent need to address climate change and are committed to minimising our environmental impact. As a small software consultancy, we understand the importance of sustainability in our operations and have therefore implemented the following polcies in our day to day operations:; 1. Implemented a work-from-home policy.; 2. Absolute EPM has resisted the need to require fixed based offices and instead use shared office space.; 3. Maximise the use of cloud based collaboration tools (Office 365 and Windows 365), to do away with continually changing hardware.; 4. Provide a salary sacrifice scheme on Fully Electric Cars.; 5. Advise consultants to choose public transport over car journeys.; 6. In line with the UKs direction, aim to be a net zero organisation.

  Covid-19 recovery

  As we navigate through the challenges presented by the COVID-19 pandemic, Absolute EPM continues to be committed to ensuring the well-being of our employees and customers. Our recovery policy outlines measures to facilitate a smooth transition back to normalcy while prioritising health and safety:; 1. Implemented a work-from-home policy.; 2. Promote Work Flexibility (Working patterns).; 3. Health Monitoring - All employees are enrolled into the Company Health Plan with Vitality, encouraging employees to monitor their health.; 4. Report any COVID symptoms promptly and refrain from onsite visits until COVID symptoms are no longer present.; 5. Adopt local COVD policies.

  Equal opportunity

  At Absolute EPM, we understand that employees have diverse needs and responsibilities outside of work. To promote equal opportunity and work-life balance, we offer flexible work arrangements to accommodate individual preferences and circumstances. This practice allows employees to tailor their work schedules, whether it be adjusting start and end times, working remotely, or exploring part-time options.; ; Absolute EPM also conducts a fair recruitment policy ,whereby applicants are placed through an initial screening platform, where aptitude and ability is assessed without the potential for discrimination or any unconscious bias

  Wellbeing

  At Absolute EPM, we recognise the importance of prioritising the well-being of our employees to create a positive and thriving work environment. All employees are enrolled into the company health plan with Vitality Health. This health plan provides all employees with the following benefits;; 1. Promoting Physical health with the Vitality Members Zone (Discounts and offers are provided to members based on their physical activity).; 2. Prioritising Mental health, by offering included mental health consultations.; 3. Access to health and outpatient care via the Vitality Private Health plan.; ; In addition to the company health plan, employees well-being is prioritised by promoting regular team events, team building and collaborating and training sessions.

Pricing

• Price: £550 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at G-Cloud@AbsoluteEPM.com. Tell them what format you need. It will help if you say what assistive technology you use.