Arrimo Ltd

NHS Bespoke Cloud Preperation, Change, Advice, Assurance and Support

Arrimo offers tailored solutions for cloud preparation, change management, and comprehensive support. Specialising in advising NHS entities, it ensures seamless transitions to cloud services. With personalised guidance, we empower NHS organisations to harness the full potential of cloud technology while prioritising data integrity and patient care.

Features

• Investigation and Audit of Legacy Solutions
• Stabilisations and Support, Legagy Contract Alignment and Change
• Bespoke - Service Tailored to Individual Requirements
• Online Repository and Portal - 24/7 Access to Information Provided
• Email Support Offering Assurance, Advice, Support and Guidance
• Fast Response Times
• Flexible Contracting Period
• Proactive Change Management Dealing With Issues Before They Impact Business
• Providing Single Point Of Call For Multiple Vendors

Benefits

• Experienced team of 40 years in NHS IT/digital transformation projects
• Open Information Approach
• Affordability with attention on value for money
• Effective and Quick Response To Service Queries
• Focused and Small Specialised Team

£535 to £1,285 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at thomas.mizon@arrimo.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

277580350670763

Contact

Thomas Mizon
07972148582
thomas.mizon@arrimo.co.uk

Planning

• Planning service: Yes
• How the planning service works: Arrimo specialises in assisting NHS Trusts in planning and preparing the implementation of cloud hosting or cloud software services with a meticulous approach tailored to their unique needs. Our process begins with a thorough readiness assessment of the Trust's existing infrastructure, workflows, and goals.; ; We collaborate closely with key stakeholders within the Trust to understand their specific goals and challenges, ensuring alignment with overall Trust strategy. This collaborative approach allows us to develop a comprehensive implementation strategy that addresses technical considerations, budget constraints, and compliance requirements.; ; Arrimo provides advice and assurance in selecting the most suitable cloud hosting or software solutions, considering factors such as scalability, cybersecurity, interoperability with existing systems, patient safety, data integrity throughout the planning process, ensuring that Trusts can confidently embrace cloud technologies while mitigating potential risks.; ; Arrimo also offers training and support to Trust staff to facilitate a smooth transition to the new cloud environment. We provide ongoing assistance during the implementation phase, monitoring progress, and addressing any issues that may arise to ensure a successful deployment.; ; Overall, Arrimo's planning and preperation services empower NHS Trusts to harness the benefits of cloud hosting or software services effectively, enhancing operational efficiency, and ultimately improving patient care.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Arrimo specialises in Cloud Change and Transition Strategy, facilitating the smooth migration of specialised clinical services and crucial business solutions to the cloud. This transition occurs seamlessly, ensuring minimal disruption to end users and maintaining patient safety, data integrity, and cybersecurity. NHS Trusts heavily rely on locally hosted legacy systems, but the shift to cloud services not only fosters collaboration among healthcare organisations but also grants patients enhanced access to their data. ; ; Furthermore, this transition offers significant security benefits and reduces risks for the NHS by eliminating outdated and legacy equipment. Arrimo excels in guiding Trusts through this transformation, facilitating the transition from predominantly locally hosted environments to cloud-based ones with minimal impact on end users and no clinical repercussions for patients. Leveraging insights from diverse planning activities, Arrimo devises strategic approaches and best practices to smoothly transition services from procurement to go-live phases.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Arrimo offers comprehensive change and transformation services tailored to support a diverse array of desktop and infrastructure solutions. We furnish resources to aid your teams in migrating from legacy infrastructure and assist end users in transitioning to new services. This support encompasses a spectrum of project and program management functions, as well as assistance from helpdesks, floor walking teams, and engineers. Whether you require on-site assistance for private or locally hosted cloud solutions or support in colocated or managed data centers, our teams are equipped to serve you. ; ; Additionally, Arrimo can establish a dedicated transformation management function within your organisation, tasked with realising your desired outcomes. Acting on your behalf, our team provides buyers with a managed service function, collaborating with your external hosting or software providers to facilitate the necessary business process changes and unlock the full benefits of these services.

Service scope

• Service constraints: Arrimo can confirm that there are no constraints within their services. Any Public Sector Organisations are entitled to request specific modifications of our offering within the scope of the Framework Agreement.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Generally, urgent questions are responded to within one hour of receipt during working hours (08.30-18.00) or the next working day. In any case all questions are responded to within 24 hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Our support is included within our pricing. We offer a very simple email and phone support. As our service does not provide a direct live cloud service we do not need to utilise a ticketing system. Queries can be raised ad-hoc and will be answered asap but generally the same working day.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  The Public Services (Social Value) Act 2012 places an obligation upon businesses to consider how they can secure social, economic, and environmental benefits at all stages of its purchasing, supply chain and contract management processes. Arrimo want to go beyond that by asking that social value be demonstrated in all areas of our business, where relevant and proportional: • creating new businesses, • new jobs and new skills • tackling climate change and reducing waste • improving supplier diversity, innovation, and resilience Social value outcomes will be considered at ALL-purchasing stages within our business. The Social value Act does not provide a clear definition of social value itself, so this policy will lay out Arrimo’s definition and the approach we have chosen to take. For Arrimo, social value is: Maximising the wider benefit to be gained through meeting our needs for goods, services, works and utilities in a way that achieves value for money on a whole life basis in terms of generating benefits not only to ourselves within Arrimo, but also to all Public Sector and local organisations, whilst minimising the damage to the environment. We will achieve this by: • Reducing carbon emissions to help achieve carbon neutrality by 2030 and beyond. • Seeking to reduce air pollution or eliminate where possible. • Contributing to the protection, restoration, and enhancement of Hertfordshire natural environment. • Resource efficiency and up to date processes for re-use and recycling • Encouraging local innovation and skills to help tackle climate change in Hertfordshire.

  Tackling economic inequality

  The Public Services (Social Value) Act 2012 places an obligation upon businesses to consider how they can secure social, economic, and environmental benefits at all stages of its purchasing, supply chain and contract management processes. Arrimo want to go beyond that by asking that social value be demonstrated in all areas of our business, where relevant and proportional: • creating new businesses, • new jobs and new skills • tackling climate change and reducing waste • improving supplier diversity, innovation, and resilience Social value outcomes will be considered at ALL-purchasing stages within our business. The Social value Act does not provide a clear definition of social value itself, so this policy will lay out Arrimo’s definition and the approach we have chosen to take. For Arrimo, social value is: Maximising the wider benefit to be gained through meeting our needs for goods, services, works and utilities in a way that achieves value for money on a whole life basis in terms of generating benefits not only to ourselves within Arrimo, but also to all Public Sector and local organisations, whilst minimising the damage to the environment. We will achieve this by: • Supporting local micro, small and medium enterprises by increasing their opportunities to access our direct and indirect spend. • Partnering with local businesses and suppliers where possible • Supporting our clients in the work we do to understand more about social value and how they incorporate this into their businesses.

  Equal opportunity

  The Public Services (Social Value) Act 2012 places an obligation upon businesses to consider how they can secure social, economic, and environmental benefits at all stages of its purchasing, supply chain and contract management processes. Arrimo want to go beyond that by asking that social value be demonstrated in all areas of our business, where relevant and proportional: • creating new businesses, • new jobs and new skills • tackling climate change and reducing waste • improving supplier diversity, innovation, and resilience Social value outcomes will be considered at ALL-purchasing stages within our business. The Social value Act does not provide a clear definition of social value itself, so this policy will lay out Arrimo’s definition and the approach we have chosen to take. For Arrimo, social value is: Maximising the wider benefit to be gained through meeting our needs for goods, services, works and utilities in a way that achieves value for money on a whole life basis in terms of generating benefits not only to ourselves within Arrimo, but also to all Public Sector and local organisations, whilst minimising the damage to the environment. We will achieve this by: • Supporting the reduction of social exclusion, isolation, and inequalities • Generating education, training and employment opportunities for disadvantaged groups excluded from the workplace. • Designing services which take account of different needs including disadvantaged groups. • Supporting our employees with training and development for skills for the future • Creating training and education opportunities for local people • Creating employment opportunities for local people

  Wellbeing

  The Public Services (Social Value) Act 2012 places an obligation upon businesses to consider how they can secure social, economic, and environmental benefits at all stages of its purchasing, supply chain and contract management processes. Arrimo want to go beyond that by asking that social value be demonstrated in all areas of our business, where relevant and proportional: • creating new businesses, • new jobs and new skills • tackling climate change and reducing waste • improving supplier diversity, innovation, and resilience Social value outcomes will be considered at ALL-purchasing stages within our business. The Social value Act does not provide a clear definition of social value itself, so this policy will lay out Arrimo’s definition and the approach we have chosen to take. For Arrimo, social value is: Maximising the wider benefit to be gained through meeting our needs for goods, services, works and utilities in a way that achieves value for money on a whole life basis in terms of generating benefits not only to ourselves within Arrimo, but also to all Public Sector and local organisations, whilst minimising the damage to the environment. We will achieve this by: • Engaging the local voluntary and community sector. • Generating positive health outcomes for local people • Partnering with and supporting a Hertfordshire charity to raise funds for our local community and providing pro-bono work where possible. • Encouraging our employees to live healthier and positive lives through wellbeing and giving back to the local community. • Partnering with a local school to provide curriculum support and strategic advice. • Supporting our employees with training and development for skills for the future • Creating training and education opportunities for local people

Pricing

• Price: £535 to £1,285 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at thomas.mizon@arrimo.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.