Skip to main content

Beta Help us improve the Digital Marketplace - send your feedback

Gradian Systems Ltd

Abnormal Email Security

Abnormal provides unprecedented protection against attacks that target human behaviour, including socially-engineered threats, vendor fraud, and cloud account takeovers. This approach stops 70% more attacks than SEGs, including payloadless emails, which made up 24% of all blocked attacks in 2023.

Features

  • Stop ransomware and other threats
  • Spam and phishing protection
  • Real-time threat protection Protection against zero day attacks

Benefits

  • Stop ransomware and other threats
  • Educate users to improve security awareness
  • Incident risk ranking to find the greatest risks

Pricing

£1 a licence

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.case@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 7 8 1 8 4 5 0 8 6 6 0 5 2 3

Contact

Gradian Systems Ltd Stuart Case
Telephone: 07770 377936
Email: stuart.case@gradian.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
None.
System requirements
API to Microsoft O365 or Google G-Suite

User support

Email or online ticketing support
Email or online ticketing
Support response times
Please see Gradian's Support Guide attached
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Please see Gradian's Support Guide attached.
Support available to third parties
No

Onboarding and offboarding

Getting started
Gradian possess the skills and support to configure, deploy, support and run this service on your behalf. These services can be found under Gradian's Professional Service and Gradian's Managed Configuration Service
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Available upon request
End-of-contract process
Available upon request

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Firefox
  • Chrome
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices
No
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
No

Scaling

Independence of resources
Hosted on AWS and Azure.

Analytics

Service usage metrics
Yes
Metrics types
Available upon request
Reporting types
Reports on request

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Abnormal Security

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
Less than once a year
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
Available upon request
Data sanitisation process
No
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can extract data via a couple of methods. Full traffic logging will download the data in either CSV or CEF formats. This can be used standalone or then imported into a third party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
Data export formats
  • CSV
  • Other
Other data export formats
  • CSV
  • PDF
Data import formats
  • CSV
  • Other
Other data import formats
  • CSV
  • PDF

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.999% availability - SLA detail available upon request
Approach to resilience
Please contact a representative for details.
Outage reporting
Please contact a representative for details.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Available on request (not public)
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Coalfire
ISO/IEC 27001 accreditation date
30/12/2021
What the ISO/IEC 27001 doesn’t cover
Please contact a representative for details.
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
25/01/2023
CSA STAR certification level
Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover
Please contact a representative for details.
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards
ISO 27018 and SOC 2 type II
Information security policies and processes
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Available on request (not public)
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Available on request (not public)
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Available on request (not public)
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Available on request (not public)

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

Equal opportunity

Equal opportunity

Gradian are very proud to be an equal opportunity employer.

Pricing

Price
£1 a licence
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Please contact us for details of free trial.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.case@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.