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Reading Room

Web-design and development for cloud-hosted services

Moving publishing, applications and digital services to cloud-hosted services gives you resilience and scalability to respond to changing demands from your end-users. Our web-design and development services help you to get the most out of investing in digital, utilising the leading cloud-based technologies.

Features

  • GDS Service Design with agile-led approaches (Scrum, Kanban, TDD/BDD).
  • Cloud platform, iOS, Android, multi-platform responsive web apps.
  • Front-end development (Node.JS, Javascript, HTML5, CSS, JQuery).
  • Back-end development (Python, .Net, PHP).
  • Cloud-hosted CMS (Drupal, Umbraco, Kentico, Magento, WordPress).
  • Database (SQLServer, MySQL).
  • DevOps culture - automated environment build and release.
  • Minimum Viable Product (MVP) and iterative improvement.
  • End-to-end process tools (Jira, Git, Jenkins, Bamboo, Ansible).
  • Cloud-hosted on AWS and Azure; fully managed 24x7 support.

Benefits

  • Cost-effective, scalable cloud hosted solutions.
  • Respond to changing demand for digital services.
  • Resilient cloud-services that you can rely on.
  • Devolve content ownership across your organisation.
  • WCAG 2.1 Accessibility standard compliance.

Pricing

£825 to £1,400 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Marisa.Hadleigh@rippleffect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 7 8 4 3 1 1 2 5 8 0 5 9 1 2

Contact

Reading Room Marisa Hadleigh
Telephone: 07412362920
Email: Marisa.Hadleigh@rippleffect.com

Planning

Planning service
Yes
How the planning service works
We have a dedicated technical consultancy team who can assist in the planning around implementation of cloud hosting and cloud software services.

We have technology partnerships with leading vendors of cloud-based technology including Kentico, Umbraco and Google, which helps us to ensure your development roadmap and future proof your use of cloud based systems.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We can provide training for day-to-day content management and for systems administrators and site managers for all the leading cloud-based systems. Training can be tailored bespoke to customer requirements, and delivered using both pre-recorded sessions and live online sessions to suit your needs.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our managed services team are experienced at migrating clients to new cloud-hosted environments. We can help plan the process, configure your deployment to the cloud and assist with the migration of content and data.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We can help you to develop a test strategy for your cloud-based applications and services, including unit tests, system testing, functional testing, and integration testing.

We can help you achieve accessibility accreditation, for the websites, web-applications and services you publish.

We are also able to provide performance testing, either internally using Loadstorm software, or through independent specialist partners.

Your dedicated account manager will be ultimately responsible for ensuring quality of delivery

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We offer a range of support services from ongoing service and maintenance contracts through to 24/7 managed services with a Service Level Agreement for guaranteed incident response times.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
We can agree specific SLAs as required.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
SLAs can be agreed against individual customer requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
QMS International
ISO/IEC 27001 accreditation date
08/02/2022
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Tackling economic inequality
  • Equal opportunity

Tackling economic inequality

As a business we are committed to training and engaging with aspiring young talent. We have a policy of recruiting a team with junior members who are then assigned mentors to grow and develop their skills.

Our culture is inclusive and our workforce diverse - wether its demonstrating active roles for female role models in our leadership team or promoting gender neutral policies - we advocate for the people, not the race, colour or creed.

Equal opportunity

As a business we are committed to training and engaging with aspiring young talent. We have a policy of recruiting a team with junior members who are then assigned mentors to grow and develop their skills.

Our culture is inclusive and our workforce diverse - wether its demonstrating active roles for female role models in our leadership team or promoting gender neutral policies - we advocate for the people, not the race, colour or creed.

Pricing

Price
£825 to £1,400 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Marisa.Hadleigh@rippleffect.com. Tell them what format you need. It will help if you say what assistive technology you use.