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Data Privacy Advisory Service

Subject Access Request Redaction and Support

We are the UK leaders in social care DSAR processing and the go to organisation for Councils across the UK. Our team is trained to handle each DSAR with precision, compassion, and discretion, making informed decisions on data relevant to the data subject and third parties.

Features

  • Subject access request support and advice
  • Subject access request redaction services
  • Subject access request policy and process review
  • Subject access request quality control
  • End to end management of the subject access request process
  • Advice on application of redactions and exemptions
  • Support drafting responses to data subjects
  • Advice and guidance onlegal requirements
  • Support in clearing backlogs or ad hoc requests
  • Search support and data set refinement

Benefits

  • Fast accessible redaction services
  • Extensive experience with complex DSARs
  • Reduce backlogs and add capacity
  • Specified timelines to ensure timely delivery
  • Improve legal compliance and be assured of response quality
  • Access to subject matter expertise on demand
  • Feedback and advice from industry experts
  • Flexible and cost effective approach
  • Interim contracts available
  • Reduce risk of reputational damage or regulatory fines/action

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@dataprivacyadvisory.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

2 7 8 8 7 0 1 1 5 5 2 3 8 5 3

Contact

Data Privacy Advisory Service Melanie Garnett
Telephone: 02033013384
Email: info@dataprivacyadvisory.com

About the service

Service categories
  • Cloud Support Services
    • Ongoing Support
      • Other
        • Other

Service scope

Service constraints
Support is only available remotely, or within a reasonable distance of Exeter, Devon.

SAR Services only operate during standard business hours (9-5, Mon-Fri)

User support

Email or online ticketing support
Yes
Support response times
DPAS endeavors to respond to all requests within 1 business day during business hours.

Responses will be delayed over weekends.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
DPAS provides a range of SAR services, each package is tailored to the unique requirements of the client.

DPAS can provide advice and guidance for individual rights requests from £650 per day.

Redaction services start from £1.50 per page for electronic data, and £2.50 per page for handwritten documentation.

DPAS can provide costs for using technology to potentially reduce datasets, these charges are based on file size and start from £650.

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Baseline Personnel Security Standard (BPSS)

Pricing

Discount for educational organisations
Yes

Government Digital and Data Roles

Data roles

Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £750.00 £750.00
Lead data governance manager £800.00 £800.00
Head of data governance £850.00 £850.00

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
88d12e46-4daf-43d0-9280-d286cd441aa4
Cyber essentials plus
No
Cyber Essentials Alternative
None of the criteria
Other security certifications
No

Social value

Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@dataprivacyadvisory.com. Tell them what format you need. It will help if you say what assistive technology you use.