Airwalk Consulting Reply Ltd
Cloud Hosted Data Vault
Cloud Hosted Data Vault mitigates ransomware and data corruption, ensuring long-term, immutable, encrypted, independently restorable snapshots of critical applications and data are kept in a secure “vault” where data cannot be changed regardless of administrative privilege. Retention policies cannot be tampered with. Recovery via cleanrooms provides malware scanning.
Features
- Evaluation of IT landscape to identify organisationally critical systems
- Identification of dependencies and fundamental infrastructure yields Minimum Viable Organisation
- Creation of recovery strategy for each critical system and data
- Definition of vault technology configuration appropriate to existing technology estate
- Design of vaulting schedule to ensure required recovery granularity
- Design of retention policy to balance recoverability and cost
- Observation of governance framework for authorisation of transfers to vault
- Planning tests of critical systems recovery to isolated test environment
- Implementation of vaulting via change control and adherence to plans
- Staff training and game days to ensure familiarity with tooling
Benefits
- Protect your organisation against ransomware or wiperware attacks
- Recover your organisation quickly after an attack, corruption or failure
- Prioritise systems critical to delivering service to your users
- Virtually limitless storage by utilising public or private cloud
- Data can only be written once and never modified
- Retention policies cannot be modified once vault is initialised
- Inbound scanning for data added ensures vaulted snapshot quality
- Clean room recovery with outbound scanning to detect sleeping malware
- Recovery testing to isolated environment instills confidence without production risk
- Network separation between production and vaulted artefacts provides additional security
Pricing
£350 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
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Framework
G-Cloud 14
Service ID
2 7 9 4 4 1 6 9 4 0 3 0 6 9 7
Contact
Airwalk Consulting Reply Ltd
Alex Hammond
Telephone: 02081428686
Email: bid@airwalkconsulting.com
Planning
- Planning service
- Yes
- How the planning service works
-
For Cloud Hosted Data Vault, we evaluate the IT systems landscape and identify critical systems for an organisation's operation. Next, any dependencies of those systems are identified, along with the fundamental infrastructure services that underpin all these services. The result defines the Minimum Viable Organisation (MVO).
We then establish the composition of each system in the MVO, how they can each be re-instantiated, and in what order this needs to happen. This will then define exactly which data needs to be added to the vault.
We choose the correct technologies and location for the vault implementation. This will depend on the existing technology and provider choices and the volume of data comprising the MVO.
We create a schedule for adding application artefacts and data to the vault and policies for their retention. We establish the correct balance between data transfer and storage costs and the time and granularity that can be achieved if an extraction from the vault is required.
We work within the governance frameworks in place to plan and implement regular, reliable transfers of identified applications and data copies to the vault. We will observe all your change control, governance, and release management processes. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Enablement is our focus; our goal is to leave our clients stronger than we found them.
Whilst formal training is part of this, working with your internal teams throughout our engagement ensures that your skills, knowledge and experience develop and evolve.
Implementing new processes or enhancing existing ones ensures that as we step back, you can take over full ownership and responsibility of the Cloud Hosted Data Vault solution with a framework that drives continuous improvement.
Airwalk Reply will organise training and game days to ensure that operations staff are fully prepared should the worst happen. On these days, documented procedures are followed, and restoration is performed in an isolated environment to gain confidence and familiarity with the tooling and process. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Airwalk Reply will manage the delivery of these elements where new technology, automation, reporting, tooling or process is required. This includes scoping, planning, and execution, as well as any architecture, engineering, or project management involved.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Regular recovery testing is vital, so Airwalk Reply will create a testing plan to perform regular re-instantiation of your Minimum Viable Organisation to an isolated testing environment. This instils confidence in the vaulting system and ensures operations staff are familiar with the processes should they be required for real. Full process documentation and runbooks will be produced.
As part of the installation and initial testing, these test plans will be followed regularly with results recorded and any failures logged for investigation and re-testing once remediated.
Performance testing will be performed to test that the expected future maximum network throughput can be exceeded by an agreed margin.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- N/A
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Alcumus ISOQAR
- ISO/IEC 27001 accreditation date
- 20/01/2023
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
As part of our services, we extensively promote sustainable behaviours such as minimising documentation printing, systematically recycling materials, adopting energy-saving habits, reducing travel, and using low-emission transport.
Our significant investment in hardware (server) virtualisation has allowed us to create a comprehensive and innovative offer in cloud computing. We leverage the cloud extensively internally, thereby reducing consumption and minimising the environmental impact of our operations by decreasing the need for physical machines.
Our commitment to environmental sustainability is evident in our everyday actions. For instance, we have replaced all incandescent bulbs with LED lighting in our office, resulting in a 90% energy savings. Our gadgets and creative packaging are all made from recyclable materials, and we have joined the UK Government Cycle to Work scheme. Moreover, we are actively reducing our business travel by promoting audio-visual conference solutions.
Outside of our working practices, as part of the Reply group, we have purchased 1,046 trees across nine countries that absorb 322,510 kg of CO2 annually. We are also on track to meet our target of having over 50% of our vehicles be fully electric by 2025.
We are committed to lowering our environmental impact as much as possible and constantly evaluate our practices to ensure we do everything possible to protect the planet.
We're looking forward to talking with you about what we can do by providing our services to help you reduce the environmental impact.Covid-19 recovery
We support organisations in managing and recovering from the impacts of COVID-19 by delivering transformational change to operate more efficiently, enable remote or hybrid working, and be more cost-effective, allowing them to support their citizens more effectively.
We are setting up two Airwalk Academy programmes for underprivileged secondary-school Year 12 students to support new opportunities in high-growth sectors. These programmes comprise 10-12 weeks of online project management and leadership tutorial sessions. Participants attend Partner-led employability workshops and receive formal certifications and valuable skills to help them achieve worthwhile and rewarding technology careers.
We support the physical and mental health and wellbeing of our people. We are recognised as one of the UK's Best Workplaces for Technology and Wellbeing.
Our hybrid-working model supports effective social distancing, remote working, and those who are shielding. Our managers focus on our employees’ wellbeing by contacting those they manage at least twice weekly, with more formal check-ins every two weeks. We provide a cycle-to-work scheme and a train season ticket loan to support sustainable travel solutions.
To reduce the demand for health and care services, our people have access to private healthcare, including GP and hospital services, mental wellbeing support, and Talking therapy.
To help people and communities manage and recover from the impacts of COVID-19, we constantly review our supply chain, positively discriminating SMEs, VCSEs and mutuals. To remove barriers in advertising for our public sector contracts, we publish opportunities on Contracts Finder and through local authority websites in clients’ locations to support local employment.
We are committed to helping local communities manage and recover from the impact of COVID-19. We are excited to discuss how we can help you and your communities.Tackling economic inequality
We are Social Value Quality Mark accredited and committed to tackling economic inequality. Working with disadvantaged school and university students in Manchester and London creates employment and training opportunities in some of the country's most deprived areas.
In Manchester, we will work with underperforming schools and some of their most disadvantaged pupils, delivering two Airwalk Academy programmes focusing on Project Management or Leadership Skills. The Academies comprise 10-12 weeks of online tutorial sessions, which run alongside the Year 12 participants completing their own independent programming or social-action projects in their local community. Upon completion of the Academy programmes, participants are invited to attend workshops delivered by Airwalk Reply partners, focusing on employability skills and delivering bespoke guidance for practical university and apprenticeship applications. The programmes are followed by a further year of mentoring for all participants, and all students go on to achieve formal certifications. The Academies will provide participants with valuable skills and qualifications to help them achieve worthwhile and rewarding technology careers.
We are working with several other Reply partners in London to mentor underprivileged undergraduate students. Through a partnership with the charity UpReach, we will identify students with the most challenging socio-economic backgrounds and provide regular mentoring to support their journey out of tertiary education into high-quality employment.
Our commitment to economic growth and business creation is not limited to our educational initiatives. We actively support new organisations, constantly reviewing our supply chain to ensure it includes various organisations, including SMEs and VCSEs. We also prioritise local procurement where feasible, contributing to growth in our Buyers’ communities.
We are excited to discuss how we can help you tackle economic inequality in your location(s).Equal opportunity
We actively tackle inequality in employment, skills, and pay. For recruitment, we focus on culture fit as much as capability, and hiring managers participate in EDI and Unconscious Bias Awareness training to ensure equality further.
Our commitment to inclusivity is evident in our efforts to increase the representation of disabled people in our contract workforce. As a Disability Confident Committed (DCC) employer, many of our employees are registered as disabled. This accreditation is a testament to our dedication to improving attitudes. We strive to reduce the disability employment gap by ensuring our recruitment process is inclusive and accessible, offering interviews to disabled people who meet the minimum criteria for the job, and providing reasonable adjustments as required. We support existing employees who acquire a disability or long-term health condition, enabling them to stay in work.
We are committed to aligning with government policies to ensure individuals are not excluded from services due to entry barriers associated with provided channels. We design digital services by GDS accessibility standards, providing a secure and inclusive digital environment.
We ensure research groups include the full range of users. For user research, we ensure it is orientated toward topics such as accessibility and usability. We provide digital services that meet standards, e.g., Web Content Accessibility Guidelines, and ensure services are accessible for those who would otherwise be digitally excluded (use of assistive technologies, non-digital channels, etc.). We conduct cross-channel tests for those who try to utilise a service digitally but need to fall back on the phone, post or in-person services. For testing, we make sure testers are representative of all user groups.
We are committed to delivering Social Value throughout all our contracts and exploring with clients how we can add value to their initiatives.Wellbeing
We support the physical and mental health and wellbeing of our people. We are recognised as one of the UK's Best Workplaces for Technology, Wellbeing and Employee Development.
Our hybrid-working model recognises the importance of increased communication in maintaining our people’s wellbeing and mental health. We hold virtual and face-to-face daily team meetings, weekly departmental briefings, and fortnightly all-hands sessions at which our people are encouraged to contribute openly and transparently.
We provide 36 hours (three hours a month) to support employees' mental health via Airwalk Allies virtual meet-up sessions to support those colleagues with mental health issues.
We provide £100,000+ annual funding for Vitality health insurance for employees and dependents. The package includes physical and mental health support;
Our managers focus on our employees’ wellbeing by contacting reports at least twice weekly, with more formal check-ins every two weeks. Various family policies support maternity, paternity, shared parental and adoption leave. Maintaining a work-life balance is essential, and we discourage any weekend work.
We give our people flexible working hours where we can. We urge them to work from our offices in London, Sheffield or Edinburgh as much as possible to encourage a one-team approach. We also fund our people to organise team-building events, like indoor golf or bowling.
We encourage our people to participate in our calendar of charity events, such as 5k or 10k park charity runs or other fundraisers. We provide a cycle-to-work scheme and season ticket loan and deliver a discounted technology scheme, which enables our people to save money on a wide range of tech kits.
As a result of all that we do for our people, our consultants are energised, focused, feel appreciated and do all they can to deliver the best possible service to Buyers.
Pricing
- Price
- £350 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bid@airwalkconsulting.com.
Tell them what format you need. It will help if you say what assistive technology you use.