Globant

Process Optimization and Automated Solutions

Process automation isn’t just selecting a tool in the market and automating a flow but rather a conscious analysis of the set of technologies and the context. With extensive knowledge of technologies, we define the best architecture possible, considering infrastructure and automation needs leveraging RPA, AI and data scraping techniques

Features

• End-to-end assessment of Client needs and existing technology ecosystem
• Planning and designing the automated solution
• We are building new RPA solutions for our client needs
• Designing and deploying the cloud-based RPA solutions
• Implementation of RPA tools like Automation Anywhere, UIPath, and BluePrism
• Roadmaps to optimize processes
• Blended offerings, including AI, ML & data related technologies
• Providing augmented self-learning solutions
• End-to-end management of the Business Process Lifecycle
• Process and Business insights and predictions

Benefits

• An automation program with an end-to-end approach
• Focus on continuous improvement to gain efficiency
• Drive truly massive economic transformations and disruptions
• Best automation implementation practices, with an established framework
• Partners with RPA UI Path, Automation Anywhere and Blue Prism
• The partnership assures clients get an accelerated solution building
• Significant efficiency improvements as well as reduced costs
• Freeing up valuable human efforts and time for important things
• Leverage solution development with industry best practices
• Consolidated offering, including the product as well as services

£623.00 to £3,535.00 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tim.hurles@globant.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

280022277025890

Contact

Tim Hurles
07880332133
tim.hurles@globant.com

Planning

• Planning service: Yes
• How the planning service works: Our process optimization experts bring end-to-end experience. We provide consulting, planning, and design services across all the areas mentioned above. ; Globant has a partnership with major CSPs, i.e. AWS, Azure, GCP, Oracle and other leading CSPs. Our CloudOps studio, along with process optimization experts, will help our customers to implement cloud-hosted software services.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide training services to client teams in order to maintain the automated solutions we build for them.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Globant has a partnership with major CSPs i.e. AWS, Azure, GCP, Oracle and other leading CSPs. Our CloudOps studio along with process optimization experts, will help our customers migrate their existing data to the cloud using respective cloud services.; ; Our approach includes:; Advice: Review and analyze the current landscape in order to make recommendations. Select a forward path and create a transformational roadmap that supports it.; Build: Identify requirements and construct foundational platforms, toolsets, test & production environments to support the SDLC using industry-standard best practices.; Modernize: Re-architect or modernize the application and all integration points. This process involves process reengineering, technology upgrades and cloud-native/agnostic design based on the nature of product/service.; Move: Prepare applications and supporting tools/systems and migrate them largely as-is to the Cloud. Evolve and optimize application architectures to take advantage of cloud-native capabilities and efficiencies.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Globant provides end-to-end services, including quality assurance services, while building any solution. Our process optimization and QC experts work jointly and define the appropriate quality assurance and performance test plan, followed by the execution of the plan.; ; Our Globers are qualified quality engineers able to respond to multiple testing needs depending on the application under test and the specific needs of each project. They can assess and put into practice the best testing strategies to support the validation of the multiple acceptance criteria. Moreover, we evaluate the performance of the different components, applications, and the whole system, starting at the early stages of the SDLC.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security testing
• Certified security testers: Yes
• Security testing certifications: Other
• Other security testing certifications: Certified Ethical Hacker (CEH)

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Our support model is organized to cover all support needs at three levels, L1, L2 and L3. Being L1 a customer “shared service” acts as SPOC and does the triage as well as the first resolution attempt. L2 will provide advanced or complex application and infrastructure support. L3, as the more deeply technical team will be working on issues that require development or software coding/programming.

Service scope

• Service constraints: NA

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: -

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Bureau Veritas Certification Holding SAS - UK branch
• ISO/IEC 27001 accreditation date: 22/07/2022
• What the ISO/IEC 27001 doesn’t cover: -
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO 9001-2015
  • CMMI Development (CMMI-DEV) without SAM Maturity Level 3

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  • Be Kind to the Planet (https://www.globant.com/be-kind/our-planet): a strategic pillar that includes the climate strategy, with four fundamental actions: measure, reduce, compensate, and disclose. • Mitigation Pathways: In 2022, our near-term reduction targets were approved by the Science-based Based Target initiative with a Business Ambition for 1.5°C. We are committed to reduce absolute Scope 1 GHG emissions by 50% by 2030 from a 2019 base year. Continue annually sourcing 100% renewable electricity through 2030. Reduce Scope 3 GHG emissions by 55% per employee by 2030 from a 2019 base year. With the collaboration of different corporate teams, core supplier engagement, and dedicated services coming from the Sustainable Business Studio and from Globant X and Globant Ventures, we are implementing a global decarbonization action plan along our whole value chain. • Be Kind Supplier Program: aims to include our value chain in Globant’s Be Kind strategy through an Environmental, Social, and Governance (ESG) assessment designed to evaluate suppliers based on key sustainability criteria and practices. • Low Carbon Services: Through practices like Green IT, Digital Sobriety and Planet-Centric design techniques, we empower our Globers to learn how to minimize their digital carbon footprint .We train our Globers on the core principles of Green Software and Digital Sobriety to deliver the best low-carbon Services. We teach them about how to create sustainable digital solutions by understanding the concepts of digital carbon footprint, energy efficiency and the pillars, methodology, and impact behind these practices, we offer our employees learning resources like:Sustainable Coding,Sustainable Data,Sustainable infrastructure. • We are members of the Green Software Foundation, an institution of global organizations committed to creating best practices for building sustainable software to reduce carbon footprints. We understand technology’s environmental impact and share the responsibility to invest in making our products and software greener.

  Covid-19 recovery

  • In 2021, in our return to offices program, Globant implemented biosafety protocols worldwide against COVID-19, generating a culture of self-care and infection prevention. The trainings “Health and Safety” and “Back to the office” were mandatory for all employees, and “Back To Travel Guidelines” for those who needed to travel. Those trainings help Globers identify dangers and risks, take the appropriate measures at all times, and stay healthy and safe. This allowed us to be distinguished with the Safe Work Center certification issued by the ACHS in Chile. • After the COVID-19 pandemic, all our Globers started working from home now in 2024 in a Hybrid mode, so measuring energy consumption outside of the organization turned out to be a material topic for our Industry. Our web app MyFootprint allows us to calculate the carbon footprint generated by our employees’ commuting and working from home modalities.

  Tackling economic inequality

  • Globant Ventures (https://www.globantventures.com/en) :In Globant’s Corporate Venture Fund, we invest in visionary and purpose-driven entrepreneurs seeking to reinvent business through the lens of AI, Emerging Technologies, and Future of Work technologies. We aim to foster business synergies among these solutions and Globant’s ecosystem. • Be Kind To your Peers (https://www.globant.com/be-kind/peers) is where Globant’s Diversity, Equity & Inclusion commitments take place and structure our quest to generate a positive impact on society. • Internal Communities: Globant welcomes and actively promotes the formation or participation in employee affinity groups, some of these communities include the LGBTIQ+ Communities and PODs, the Unlimited Communities and PODs, our Women PODs, the Community of Women, Trans and Non-Binaries, Centennials at Globant, Women in Tech and the Black in Tech Community, • Accessibility & Neurodiversity: At Globant, we advocate for including people with disabilities and diverse conditions in the technology industry. Additionally, we are dedicated to developing pro bono applications that promote accessibility and inclusion. • Unlimited: It is a program that aims to transform our company by creating workspaces that enhance the experience of people with disabilities and neurodivergent individuals, where unlimited possibilities inspire everyone to unleash their maximum potential in the company and industry. • Be Kind to Humanity (https://www.globant.com/be-kind/humanity): is the power of technology to make a meaningful impact on the lives of millions and address worldwide challenges. We aim to foster innovation, promote inclusivity, and actively engage in initiatives that tackle pressing global concerns. Humanity has unique and complex challenges ahead. Inequity, mistrust, and discrimination are impacting every society. From migrants, refugees, and internally displaced persons to the prison population, people of color, and people in socioeconomically vulnerable situations, it is crucial to provide genuine and inclusive opportunities for all.

  Equal opportunity

  • Accessibility & Neurodiversity: At Globant, we advocate for including people with disabilities and diverse conditions in the technology industry. Additionally, we are dedicated to developing pro bono applications that promote accessibility and inclusion. • Unlimited:It is a program that aims to transform our company by creating workspaces that enhance the experience of people with disabilities and neurodivergent individuals, where unlimited possibilities inspire everyone to unleash their maximum potential in the company and industry. • Awareness & training: Constructing training and awareness spaces to promote our inclusive culture and good practices among teams. In addition to organizing various awareness initiatives on Global Autism Awareness Day, Global Accessibility Awareness Day, World Attention Deficit Hyperactivity Disorder Awareness Day, International Sign Language Day, International Day of People with Disabilities, and more, we conducted comprehensive training sessions. • Employability: promoting local education and employment opportunities for people with disabilities and neurodivergent individuals to develop with and in Globant. This holistic approach also aimed to deepen understanding and foster a culture of empathy within our Recruiting, QE Studio, and TDC leaders. • Inclusive Journey: accompanying teams and Globers to settle down and develop at Globant. Alongside specialists, we continuously learn and improve our practices, aiming to build an increasingly inclusive and equitable company. • Accessibility: creating awareness of the need for accessible workspaces and promoting the necessary accommodations and improvements in offices and tools. • UnlimITed Community: facilitating a space for Globers who share a common identity and/or interest to come together in a community framework.

  Wellbeing

  • Be Kind to yourself (https://www.globant.com/be-kind/yourself): is an integral component of Globant’s culture that promotes self-care and equips individuals with the necessary tools to nurture their mental, physical, and social wellbeing. To achieve this, we provide educational webinars, resources for cultivating healthy habits, and work environments that facilitate a comprehensive BKTY experience, with topics like Physical Well-being, Mental well-being and Social Well being. • Health and Safety: The occupational health and safety management system has been implemented in Colombia, Peru, Mexico, Costa Rica, Ecuador, Chile, Uruguay, Spain, and Argentina, considering the current legal regulations governing each country. Our objective is to take care of the health and safety of Globers, contractors, suppliers and interested parties by identifying hazards, evaluating and assessing risks, and establishing intervention and control measures in accordance with current legal regulations. • Benefits (https://www.globant.com/careers/globant-benefits): we’ve designed a unique value proposition to offer unique experiences to Globers, providing autonomy and flexibility through our benefits program so they can find the perfect match for their work-life balance. Our benefits program is based on six pillars: Well-being & health, lifa@Globant, Career & Growth, Family, Savings and Financial Planning, Flexible working & time off.

Pricing

• Price: £623.00 to £3,535.00 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tim.hurles@globant.com. Tell them what format you need. It will help if you say what assistive technology you use.