Channel 3 Consulting
Sourcing Services
Channel 3’s sourcing services support you in the sourcing and procurement of cloud hosting/software services and we have an enviable reputation for high quality success. Whatever the sourcing option (multi-sourced, SIAM, prime, cloud), we focus on your business objectives and prepare you for the ongoing management of the new arrangements.
Features
- Independent review and assessment of strategic ICT
- Appraisal of value, quality and digital Innovation
- Risks and opportunities for change identified
- Strategic partnership, fixed price and discount engagements
Benefits
- Solutions that are strategically aligned between business and technology
- Investment profiling delivering value for money
- Clarity of strategy, roadmaps, governance and performance
- Supports SIAM, multi-sourcing and best in class ‘Intelligent Customer’
- Proven collateral, referenced with your peers
- ISO 27001 accreditation
Pricing
£450 to £2,000 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bidteam@channel3group.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 8 0 3 4 7 1 4 4 8 7 2 2 0 5
Contact
Channel 3 Consulting
Athena Evans
Telephone: +44 (0)20 3866 4838
Email: bidteam@channel3group.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Channel 3 have a mature and consistent approach to the planning of this service. The project management discipline ensures that timescales, costs, risks, personnel and physical resource requirements are all identified and agreed before the project is initiated. This entails a very close working relationship with both administrative and clinical staff from the client organisation. The outcomes of the workshops is reflected in a rigorously documented set of the current or “As Is “Business processes. A well tried and tested set of workshops will deliver a consensus driven set of desired “To Be” processes which are also fully documented. These are then reflected in the set up and configuration of the host system. Note is taken of any required ancillary systems that directly interface with the clinical system; examples of this would be: order comms, clinical decision tools and pathology. These are incorporated into the overall design. A full set of training packages and personnel are provided in order that the end users gain a full working and operational knowledge of the final system. This includes training and reference material. The overall training package is agreed with the customer and reflects the day-to-day working constraints of the recipients.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Digital transition
- Medical Applications
- Electronic Patient Record (EPR): Cerner, TPP, Lorenzo, EMIS, InterSystems, SystmOne
- Clinical Care Portal
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
We have a tried and tested approach to assessing the risk and cost of migration of clinical data between systems. The team can supplement client teams and bring a degree of impartiality and product agnostic experience to complex problems.
The method is both pragmatic but also considers the mandatory aspects of patient safety. We fully engage with all stakeholders and present a consensual view of the risks and benefits.
We have many options in the use of toolsets and Extract, Transform and Load methodologies and will choose one that closely aligns with the specific requirement. We also have a deep knowledge of the setup and configuration of clinical systems that mirror the designed “to be” business processes.
These consider knowledge gleaned from the design process, any workshops and experience from other implementations. The design also reflects industry best practice and provides for integration with other toolsets and ancillary software.
The project management discipline manages these parts of the lifecycle and ensures that the project is designed to Time, Cost & Quality and fully meets the stated requirements of the customer. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 1 working day
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide a dedicated Technical Account Manager available during working hours from Monday-Friday
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau
- ISO/IEC 27001 accreditation date
- Initial Certification: 18 October 2022 Latest Issue: 27 November 2023 Expiry Date: 17 October 2025
- What the ISO/IEC 27001 doesn’t cover
-
Certification covers all aspects of our work.
Our Scope statement is: Consultancy helping health and care organisations to use technology to transform patient care and improve ways of working. Working with customers globally. - ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We recognise the social benefits of Channel 3’s commitment to extensive recycling, reduced reliance on single-use plastics, diverting waste from landfill, our biodiversity efforts, and our actions to reduce water and energy consumption.Covid-19 recovery
We are helping our employees, our customers, and our communities recover from the impacts of COVID-19.Tackling economic inequality
We bring together suppliers, local partners, customers and communities to support local employment.Equal opportunity
We deliver work opportunities and careers to under-represented and disadvantaged groups, via numerous programmes with our community partner, Drive Forward Foundation.Wellbeing
We reach a broad audience, both within the company and in the communities, we operate in, to deliver programmes which support physical and mental health, wellbeing, and inclusion.
Pricing
- Price
- £450 to £2,000 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bidteam@channel3group.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.