Delivery Management as a Service
Delivery service leading, guiding, advising, and managing the end-to end process for the customer from consideration of migration discovery, options analysis, decision-making to practical migration to hyper-scale and government hosted, cloud-based services.
Features
- Business analysis to explore best-fit cloud-based hosting and migration options
- Requirements gathering, analysis and articulation and benefits mapping
- DevSecOps support to options (vendor) analysis as proofs of concepts
- Agile and SDLC P3M tailored to ways of working
- System definition and design with appropriate architecture analysis
- Template Deployment Engine analysis and support to migration
- Deployment management and testing including IDAM and security accreditation support
- Critical customer friend supporting third-party migration and/or managing suppliers
- Effective RAIDO management to deliver to time, cost and quality
Benefits
- Strong leadership for successful delivery of challenging IT projects
- Iterative delivery of value providing increased, early realisation of benefits
- Customer value appreciation for synergistic benefit delivery
- Improved ways of working leading to smarter outcomes
- Reduced risk exposure through dynamic risk management
- Effective communications to improve change success
- Impartial, independent and innovative delivery resulting in increased cost savings
- Increased understanding of requirements for limited expenditure
- Strategic alignment and coherence across the portfolio reducing waste
- Benefits realisation mapping and transition and implementation planning
Pricing
£540 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
2 8 0 4 7 3 3 3 3 6 1 9 4 2 9
Contact
MMCG Consultancy Services Ltd
Malcolm McGeoch
Telephone: 07866499959
Email: consulting@mmcgconsulting.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- We provide a business analyst, change consultant and an enterprise architect to create a implementation strategy.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We will provide an enterprise architect to define a cloud migration strategy which can be enacted by our cloud engineers.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
MMCG can offer the following Assurance and Performance testing:
• A/B and multivariate testing
• Data analysis
• Data visualisation
• Performance frameworks
• Performance reporting
• Statistical modelling
• Application testing
• Process auditing
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
- We support all software we provide.
Service scope
- Service constraints
- There are no service constraints.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Within 2 hours Mon - Friday and within 8 hours on weekends.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.1 AA or EN 301 549
- Web chat accessibility testing
- There has been no requirement to date to conduct web chat testing with assistive technology users.
- Support levels
-
Basic support.
Email and ticketing 5 days a week Monday - Friday 9am - 5pm . Costings as per rate card filed. Phone support 24/7.
Yes, technical account manager & cloud support engineer can be deployed or available remotely as per rate card.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Failsoft Ltd
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Covid-19 recovery
- Equal opportunity
Covid-19 recovery
We supported the build of the JBC and led the wastewater analysis programme to reduce lockdowns and support return to prosperity.Equal opportunity
Our diverse workforce includes apprentices and graduates in first time employment. we also recruit from and have successfully transitioned to full-time employment the GoodWork programme, an inclusive entry-level hiring programme for marginalised young people. https://www.goodwork.org.uk/
Pricing
- Price
- £540 a unit a day
- Discount for educational organisations
- Yes