SHAW CONSULTING LTD
Transformation and Change Management
Shaw Consulting delivers organisation-wide transformation across housing, care, local authorities and the NHS. We redesign services, operating models and processes, strengthen culture, and lead complex change programmes. Our approach blends strategic insight, co‑design, and practical delivery to improve performance, customer experience, efficiency, and long‑term organisational resilience.
Features
- Target Operating Model design for organisation-wide improvement.
- Service review and redesign using customer‑centred insights.
- Customer journey mapping to identify pain points and opportunities.
- Process optimisation to remove waste and improve efficiency.
- Culture assessment to understand behaviours and change readiness.
- Co‑design workshops involving staff and customers collaboratively.
- Programme leadership ensuring controlled, structured transformation.
- Governance frameworks supporting transparent decision‑making.
- Digital alignment to integrate technology with service improvement.
- Interim specialists providing capacity for complex change delivery.
Benefits
- Improved service quality and customer experience.
- More efficient, streamlined organisational processes.
- Stronger alignment between people, systems, and strategy.
- Increased operational resilience and adaptability.
- Reduced waste and unnecessary cost.
- Better cross‑team collaboration and communication.
- Faster delivery of strategic priorities.
- Improved staff confidence and capability.
- Enhanced governance and assurance confidence.
- Greater stakeholder trust and satisfaction.
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at chris.shaw@shawc.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
2 8 1 2 9 3 5 3 9 5 9 8 9 4 9
Contact
SHAW CONSULTING LTD
Chris Shaw
Telephone: 07722067596
Email: chris.shaw@shawc.co.uk
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data auditing and organising
- Data/information structure design
- Engagement and communication planning
- Service optimisation/right sizing
- Mobilisation coordination
- Other
Service scope
- Service constraints
- There are no specific service constraints.
User support
- Email or online ticketing support
- Yes
- Support response times
- Usually within 4 hours
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We adapt our support to the needs of the users and can offer most support levels requested by clients.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £800.00 | £1,000.00 |
| Associate business architect | £850.00 | £1,050.00 |
| Business architect | £900.00 | £1,100.00 |
| Lead business architect | £1,000.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £1,000.00 | £1,200.00 |
| Senior data architect | £1,100.00 | £1,300.00 |
| Chief data architect | £1,200.00 | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £1,000.00 | £1,200.00 |
| Senior enterprise architect | £1,100.00 | £1,300.00 |
| Lead enterprise architect | £1,150.00 | £1,350.00 |
| Principal enterprise architect | £1,200.00 | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £850.00 | £1,100.00 |
| Solution architect | £900.00 | £1,100.00 |
| Senior solution architect | £1,100.00 | £1,300.00 |
| Lead solution architect | £1,150.00 | £1,350.00 |
| Principal solution architect | £1,200.00 | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £850.00 | £1,000.00 |
| Technical architect | £900.00 | £1,100.00 |
| Senior technical architect | £1,100.00 | £1,300.00 |
| Lead technical architect | £1,150.00 | £1,350.00 |
| Principal technical architect | £1,200.00 | £1,500.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior business analyst | £800.00 | £900.00 |
| Lead business analyst | £900.00 | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £900.00 | £1,000.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- ISOQAR
- ISO 9001 accreditation date
- Monday 7 March 2016
- What the ISO 9001 doesn’t cover
- There are no services that we provide which are not covered by the ISO9001:2005 certification
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 66a5fce9-8877-4b31-82c3-ff703cbb388e
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at chris.shaw@shawc.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.