Microsoft Power BI Data Visualisation

Service scope

Software add-on or extension: Yes, but can also be used as a standalone service
What software services is the service an extension to: Microsoft Dynamics 365 and Custom App Development
Cloud deployment model: Public cloud

Private cloud

Community cloud

Hybrid cloud
Service constraints: No constraints.
System requirements: Users required licenses

Users need a Web browser

Server needs connectivity to required data sources

Server needs connectivity to an authentication provider

Most system requirements will be local to an implementation

User support

Email or online ticketing support: Email or online ticketing
Support response times: VE3, as a provider of Power BI Data Visualization services, establishes appropriate SLAs and response times for each business. Our typical support response times are as follows:

Severity 1 - 1 Hour
Severity 2 - 4 Hours
Severity 3 - 8 Hours
Severity 4 - 1 Business Day or as per the service catalog.
User can manage status and priority of support tickets: Yes
Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
Phone support: Yes
Phone support availability: 9 to 5 (UK time), Monday to Friday
Web chat support: No
Onsite support: Yes, at extra cost
Support levels: VE3 operates a 24/7 Service Desk, serving as a single point of access for all incidents and requests, accessible via telephone or email. Responses are prioritized and managed according to the service levels outlined in the Service Level Agreement document.

Furthermore, all engagements with VE3 include a named Service Manager for handling engagements and escalations, along with a Technical Service Manager who participates in service review meetings.
Support available to third parties: No

Onboarding and offboarding

Getting started: VE3 specializes in Power BI Data Visualization services, offering both onsite and online training options for the solution. Additionally, customers receive a comprehensive Getting Started documentation package along with access to an online Help Center. VE3 also provides project-based services to assist customers in designing and building their Power BI environments to suit their specific needs.
Service documentation: Yes
Documentation formats: HTML

ODF

PDF
End-of-contract data extraction: VE3 offers a Platform as a Service with Power BI pre-installed and ready for use. All data, whether existing or newly created, remains the property of the customer. Data extraction is conducted in mutually agreed formats (such as CSV, TXT, ELS, or other data files) and within specified timeframes as determined by the contracting parties.
End-of-contract process: VE3 offers a Platform as a Service with Power BI pre-installed and ready for use. All data, whether existing or newly created, remains the property of the customer. Data extraction is conducted in mutually agreed formats (such as CSV, TXT, ELS, or other data files) and within specified timeframes as determined by the contracting parties.

Using the service

Web browser interface: Yes
Supported browsers: Internet Explorer 11

Microsoft Edge

Firefox

Chrome

Safari

Opera
Application to install: No
Designed for use on mobile devices: Yes
Differences between the mobile and desktop service: There is no functional difference between Power BI on Mobile or Desktop.
Service interface: No
User support accessibility: WCAG 2.1 AA or EN 301 549
API: Yes
What users can and can't do using the API: API Services are available with Power BI and would vary depending on the requirement of the customer.
API documentation: Yes
API documentation formats: Open API (also known as Swagger)

HTML

ODF

PDF
API sandbox or test environment: Yes
Customisation available: Yes
Description of customisation: VE3 specializes in Power BI Data Visualization services, offering tailored customization options for the look and feel of login and Welcome (home) pages. Each customer's customization will be unique, with the ability to adjust colors, backgrounds, and add shortcuts to the navigation bar. VE3 ensures that there are no restrictions on how the product can appear within the Power BI framework.

Scaling

Independence of resources: The VE3 Cloud, integrated with the Power BI Analytics platform, is designed for high availability. It includes 24x7 monitoring to detect any event-driven impacts on end-user service, while also facilitating on-demand scaling of compute resources.

Analytics

Service usage metrics: Yes
Metrics types: Various metrics are available for this offering and toolset.
Reporting types: API access

Real-time dashboards

Regular reports

Resellers

Supplier type: Not a reseller

Staff security

Staff security clearance: Conforms to BS7858:2019
Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations: Yes
Data storage and processing locations: United Kingdom

European Economic Area (EEA)
User control over data storage and processing locations: Yes
Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency: At least once a year
Penetration testing approach: Another external penetration testing organisation
Protecting data at rest: Physical access control, complying with CSA CCM v3.0

Physical access control, complying with SSAE-16 / ISAE 3402

Physical access control, complying with another standard

Scale, obfuscating techniques, or data storage sharding

Other
Other data at rest protection approach: The VE3 application has been developed according to vendor requirements, which means there is no encryption at the OS or DB level beyond user/password access. However, the application does utilize obfuscated passwords within the databases. While options for encryption at the DB and OS levels exist, implementing them may result in notable performance impacts. Therefore, consideration would be needed to assess resource and cost implications if encryption at these levels is deemed necessary. For example, options such as CyberTec Instance Level Encryption for PostgresSQL or an Encrypted File System for Centos NFS are available.
Data sanitisation process: Yes
Data sanitisation type: Explicit overwriting of storage before reallocation
Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach: Data can be exported/imported using FTP and/or Secure Gateway into Excel, PDF or CSV files. Report output may be exported in PDF, CSV, XLS or XML formats. Dashboards and Stories can be exported in PDF.
Data export formats: CSV

Other
Other data export formats: XLS, XLSX

PDF
Data import formats: CSV

Other
Other data import formats: XLSX

XLS

TXT

ZIP

Data-in-transit protection

Data protection between buyer and supplier networks: TLS (version 1.2 or above)

Legacy SSL and TLS (under version 1.2)
Data protection within supplier network: TLS (version 1.2 or above)

IPsec or TLS VPN gateway

Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability: VE3 guarantees a 99.9% availability SLA for its services. If VE3 fails to meet this objective in a given calendar month, customers will receive a refund of 5% of the prorated monthly cloud service fee within 30 days.
Approach to resilience: Our data centers are equipped with a highly resilient setup, featuring:

Secure, Tier 4 data center environment
Redundant power circuits with UPS
Backup power generators
Continuous environmental monitoring
Dual network and redundant data fabric
Software-defined storage services
Converged and hyper-converged infrastructure
Ongoing capacity planning
The VE3 application is built on a containerized architecture, allowing for the redeployment of services on available hardware in the event of an issue.
Outage reporting: Depending on customer preferences, outages can be accessed via a Public URL or notified through telephone and/or email alerts.

Identity and authentication

User authentication needed: Yes
User authentication: Username or password

Other
Other user authentication: SAML OATH 2.0 via Customer ADFS server
Access restrictions in management interfaces and support channels: VE3's application operates on a multi-tenanted structure. Within the system, there exists a back-office management layer responsible for setting up tenants and users. The back-office administrators are specifically named and limited in number. Notably, a back-office admin user does not automatically have access to a tenant. Instead, they can grant themselves access to a tenant, albeit with only basic permissions, such as raising new requests and viewing their own requests exclusively. Meanwhile, the tenant administrator retains the ability to monitor all actions taken within their respective tenant.
Access restriction testing frequency: Less than once a year
Management access authentication: 2-factor authentication

Limited access network (for example PSN)

Username or password

Audit information for users

Access to user activity audit information: Users have access to real-time audit information
How long user audit data is stored for: User-defined
Access to supplier activity audit information: Users contact the support team to get audit information
How long supplier audit data is stored for: User-defined
How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification: Yes
Who accredited the ISO/IEC 27001: EGAC
ISO/IEC 27001 accreditation date: 06/01/2024
What the ISO/IEC 27001 doesn’t cover: NA
ISO 28000:2007 certification: No
CSA STAR certification: No
PCI certification: No
Cyber essentials: Yes
Cyber essentials plus: Yes
Other security certifications: Yes
Any other security certifications: ISO 22301

ISO 20000-1

ISO 14000-1

ISO 9000-1

Security governance

Named board-level person responsible for service security: No
Security governance certified: Yes
Security governance standards: ISO/IEC 27001
Information security policies and processes: VE3 manages security across three tiers: Infrastructure, Environment, and Customer. Our VE3 Cloud team oversees Infrastructure security, encompassing data center and hardware governance, network management, and security device oversight. The VE3 Application Management team is tasked with managing the environment where the application operates, including the construction and fortification of the application according to vendor guidelines. Customers are responsible for in-application security measures, such as user role access, as well as the security of any on-premise components required for integration purposes.

Operational security

Configuration and change management standard: Supplier-defined controls
Configuration and change management approach: The change management processes follow ISO27001 A.12.1.2 controlled mechanism for making changes to operational environments.
Vulnerability management type: Supplier-defined controls
Vulnerability management approach: VE3 subscribes to multiple vendor-provided vulnerability notification services. We thoroughly review all vulnerabilities, applying applicable patches through our change control process. Prioritizing mitigation measures, critical patches are targeted for resolution within 30 days.
Protective monitoring type: Supplier-defined controls
Protective monitoring approach: Denial of Service protection is implemented on all Internet links, with Intrusion Detection/Protection available to customers upon request. Security events are logged and notified based on severity, with our security engineers available 24/7 to address any attempted platform security compromises. While customers are responsible for remediating detected intrusions where they have control, permission, or access to modify their service, VE3 recommends adhering to security best practices, such as maintaining effective firewall rules, limiting communication ports to necessary business operations, and tightening access controls.
Incident management type: Supplier-defined controls
Incident management approach: Our incident response process aligns with industry standards for legally admissible chain-of-custody and forensic data collection management. Response standards, procedures, and methods are tailored according to the severity level of an incident. Incident reports are generated as part of our standard post-incident process and are available to customers upon request.

Secure development

Approach to secure software development best practice: Supplier-defined process

Public sector networks

Connection to public sector networks: No

Social Value

Fighting climate change
Covid-19 recovery
Tackling economic inequality
Equal opportunity
Wellbeing

Fighting climate change

Our G-Cloud service provision is deeply committed to fighting climate change, recognizing the urgent need for collective action to address environmental challenges. Here's how our services deliver against this social value theme:

Environmental Sustainability in Operations:

We prioritize running efficient operations to reduce emissions and minimize environmental impacts. This includes implementing energy-efficient practices, optimizing resource usage, and adopting renewable energy sources wherever possible within our data centers and infrastructure.

Promoting Sustainable Practices:

VE3 actively engages with our suppliers and clients to promote sustainable business practices. Through our services, we advocate for the adoption of environmentally friendly technologies, responsible sourcing, and waste reduction strategies, thereby reducing carbon footprints across the supply chain.

Responsible by Design Framework:

Our G-Cloud services adhere to a 'Responsible by Design' framework, ensuring that environmental considerations are integrated into the development and deployment of digital solutions. By prioritizing environmental protection and minimizing negative impacts, we strive to deliver sustainable outcomes for our clients.

Training and Education:

VE3 invests in training and education programs focused on environmental sustainability. Through initiatives like the Sustainability Quotient (SQ) training, we equip our teams with the knowledge and skills to adopt climate-smart behaviors and implement environmentally conscious practices in their work.

Community Engagement:

We actively engage with communities to support environmental objectives and promote climate action. By partnering with local organizations and stakeholders, we contribute to initiatives aimed at addressing climate change, such as tree planting programs, clean energy projects, and environmental education campaigns.

Covid-19 recovery

Our G-Cloud service provision plays a crucial role in supporting the COVID-19 recovery effort by facilitating resilience, adaptation, and innovation in the face of unprecedented challenges. Here's how our services contribute to the recovery process:

Remote Work Enablement:

VE3's digital solutions empower organizations to transition to remote work seamlessly. By providing secure and reliable cloud-based infrastructure, collaboration tools, and remote access solutions, we enable businesses to maintain productivity while ensuring the safety and well-being of their employees.

Business Continuity Planning:

We assist organizations in developing and implementing robust business continuity plans to mitigate disruptions caused by the pandemic. Our services include data backup and recovery solutions, disaster recovery planning, and resilience testing to ensure operational continuity in the face of unforeseen events.

Digital Transformation Acceleration:

VE3 accelerates digital transformation initiatives to help organizations adapt to the new normal. By modernizing legacy systems, implementing cloud-based technologies, and digitizing processes, we enable businesses to optimize efficiency, improve agility, and remain competitive in a rapidly evolving landscape.

Healthcare Support Solutions:

We provide specialized healthcare support solutions to assist frontline workers and healthcare organizations in responding to the COVID-19 crisis. This includes telemedicine platforms, patient management systems, and data analytics tools to enhance patient care, streamline operations, and support decision-making processes.

Economic Stimulus through Innovation:

VE3 fosters innovation and entrepreneurship to stimulate economic recovery in the aftermath of the pandemic. Through our G-Cloud services, we support startups, small businesses, and enterprises in developing and deploying innovative solutions that address emerging challenges, create new opportunities, and drive economic growth.

Tackling economic inequality

We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:

Access to Affordable Technology:

We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.

Skills Development and Training:

VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.

Support for Minority-Owned Businesses:

We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.

Digital Inclusion Initiatives:

VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.

Fair and Transparent Procurement Practices:

We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

Equal opportunity

We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:

Access to Affordable Technology:

We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.

Skills Development and Training:

VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.

Support for Minority-Owned Businesses:

We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.

Digital Inclusion Initiatives:

VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.

Fair and Transparent Procurement Practices:

We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

Wellbeing

Environmental Sustainability:

We are committed to environmental sustainability as a core component of wellbeing. By prioritizing eco-friendly practices, resource conservation, and carbon reduction efforts in our operations and services, we contribute to creating a healthier and more sustainable environment. We prioritize the wellbeing of individuals and communities in all aspects of our G-Cloud service provision. Here's how our services contribute to enhancing wellbeing:

User-Centric Design:

VE3 designs our G-Cloud services with a user-centric approach, prioritizing usability, accessibility, and intuitive design. By focusing on the needs and preferences of users, we create digital experiences that enhance overall wellbeing by reducing frustration, stress, and cognitive load.

Health and Safety Protocols:

We implement robust health and safety protocols to protect the wellbeing of employees, clients, and partners. This includes adherence to strict security standards, data privacy regulations, and compliance with industry best practices to ensure the safety and integrity of our digital infrastructure and services.

Promotion of Work-Life Balance:

VE3 recognizes the importance of work-life balance in maintaining overall wellbeing. Through our G-Cloud services, we enable remote work, flexible scheduling, and collaboration tools that empower individuals to achieve a healthy balance between their professional and personal lives, leading to greater job satisfaction and wellbeing.

Mental Health Support:

We prioritize mental health support for our employees and clients by offering resources, programs, and initiatives aimed at promoting mental wellbeing. This includes access to counseling services, mindfulness training, stress management workshops, and employee assistance programs designed to support individuals in times of need.

Community Engagement and Social Impact:

VE3 actively engages with communities to address social determinants of health and promote holistic wellbeing. Through partnerships, philanthropic initiatives, and volunteer efforts, we support local organizations and projects focused on improving access to healthcare, education, housing, and other essential services that contribute to overall community wellbeing.

Pricing

Price: £175 to £850 a unit
Discount for educational organisations: Yes
Free trial available: No

Microsoft Power BI Data Visualisation

Features

Benefits

Service documents

Framework

Service ID

Contact

Service scope

User support

Onboarding and offboarding

Using the service

Scaling

Analytics

Resellers

Staff security

Asset protection

Data importing and exporting

Data-in-transit protection

Availability and resilience

Identity and authentication

Audit information for users

Standards and certifications

Security governance

Operational security

Secure development

Public sector networks

Pricing

Service documents

Cookies on Digital Marketplace

Microsoft Power BI Data Visualisation

Features

Benefits

Pricing

Service documents

Framework

Service ID

Contact

Service scope

User support

Onboarding and offboarding

Using the service

Scaling

Analytics

Resellers

Staff security

Asset protection

Data importing and exporting

Data-in-transit protection

Availability and resilience

Identity and authentication

Audit information for users

Standards and certifications

Security governance

Operational security

Secure development

Public sector networks

Social Value

Pricing

Service documents