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EQUINOX CONSULTING LIMITED

Equinox Ad Hoc Training Service - Unit4 ERP / ERPx / HCM

This service is in respect of ad hoc training required by a customer and could be for any training requirements that are needed, for any level of user within their organisation from super user to low level user. Delivered in a format specified by the customer in the manner required.

Features

  • Tailor made training
  • Any module
  • Any level of user

Benefits

  • Unit4 Approved Expertise
  • Wide system knowledge across ERP & ERPx
  • Clear training materials
  • Customer livery adopted if needed

Pricing

£650 to £895 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at dawn.coupe@equinoxcl.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 8 1 6 6 8 6 5 4 9 8 8 8 6 4

Contact

EQUINOX CONSULTING LIMITED Dawn Coupe
Telephone: 07514803571
Email: dawn.coupe@equinoxcl.com

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
The training provided under this service would be specifically for an organisation that is requiring training on a larger scale eg: a new implementation or an upgrade. We would work with the implementation team of the system to understnad the system design and any specifications on how the customer has designed the system to their requirements. We would then work with the subject matter experts within the customer to prepare the training designed specifically for their needs. Mode of delivery would be accommodated from classroom, virtual, documentation or videos with interactive questionnaires. Completely designed for the customer in a manner they desire.
Training is tied to specific services
Yes
Services the training service works with
  • Unit4 ERP
  • Unit4 ERPx
  • Unit4 HCM

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Working with businesses throughout the UK the majority of our work is carried out remotely. However, where required we can visit a customer’s site.

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
We will provide all documentation required

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
QMS Citation
ISO/IEC 27001 accreditation date
21/02/2023
What the ISO/IEC 27001 doesn’t cover
Check
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

We have an Environmental Policy. As far as it is practicable all operations are carried out with a commitment to protecting and enhancing the environment. As an organisation we know that we generate waste paper products. So we: 1. Consider recycle, reuse or repair before we commit to replacing equipment or materials. 2. On a monthly basis we carry out a spot-audit of our commercial waste bin. We identify items that have been placed in the waste in error. We aim that on a monthly basis this will reduce. We use recyclable paper and packaging where possible. We conduct six monthly review of paper and packaging used. This includes reviewing all paper and packaging purchased and identifying possible alternatives. We are committed to: conducting regular audits of our processes and wastes to identify areas where we can commit to long -term waste reduction targets; ensuring organisations we purchase from have similar policies, and are gradually moving our systems of procurement to more environmentally friendly sources; maintaining a recycling system in collaboration with local authorities; recycling printer cartridges and consumables where we can; disposing of any electrical equipment according to the directive on waste, electrical and electronic equipment, fridges and freezers; using energy efficient and low-power equipment wherever possible, ensuring buildings, pipes and lofts are properly insulated and maintained in such a way as to be as energy efficient as possible; conserving power and water by encouraging staff to turn off non-essential lights and power sources when not in use and keep windows and doors shut when using heating; reporting and repairing malfunctioning thermostats on radiators and dripping taps immediately; only using as much water as necessary; ensure that potentially dangerous substances are used as little as possible and disposed of properly; ensure staff are trained to comply with these policies.

Covid-19 recovery

At Equinox we are committed to growing the company and will take those we work with and our community with us. As a growing company we are creating employment opportunities. We advertise vacancies throughout the UK and the roles we offer are predominantly virtual roles. These are therefore suited to those who were shielding or caring for someone who was shielding due to COVID-19.
Our new roles are suited to those who are returning to work.
We are committed to supporting the physical and mental health of people affected by COVID-19. All staff can access private access to healthcare, paid for by us – which will help to reduce the demand on health and care services.
Within the workplace we implemented social distancing – for staff who worked within the office, offered remote working.

Tackling economic inequality

At Equinox we are committed to ensure that there is no economic inequality. All our staff are offered a salary that is well above the minimum wage. We are committed to giving our staff skills that they did not join us with and allow a significant budget for all staff to have training within each financial year, and we required staff to complete equality and diversity training as part of their onboarding program, and this is reviewed annually if required. We have a staff forum within Equinox that allows all employees to have a voice and be able to feed back their thoughts and desires for the future of the business. We are aware of the inequalities that are present around those with neurodiversity and have measures in place to make it a far easier place for anyone who is need of help with this. We have a graduate scheme that has been extremely successful and we are have an application process for this on our website and advertise this on LinkedIn. At Equinox we are keen to bring in an apprentice program which will offer those who potentially would not be given the opportunity to get into the sector we work in and will be introducing this over 2024/2025. Our principles within the company is to give employees a growth mindset, to inspire each other and to nurture integrity for the future of Equinox, and to give every person the strength of self to believe they can achieve anything they put their mind to, whatever their back story is. We offer true flexible working as standard to allow employees to accommodate a work life balance that works for them.

Equal opportunity

Diversity and inclusion are fundamental to our business: it’s all about recognising, respecting, and working with everything that makes each of us different. These differences include but are not limited to gender, pregnancy and maternity, ethnicity, culture, age, physical and mental ability, sexual orientation, gender identity, religion or belief, marital and civil partnership status, education, and those with a caring responsibility. The Equality Act 2010 has an important part to play in promoting equality and eliminating unlawful discrimination, but we seek to exceed our legal obligations and to provide an inclusive environment for all. Having diversity in our workforce is not enough; we must create an inclusive environment where all people can contribute their best work. Inclusion is engaging the uniqueness and talents, beliefs, backgrounds, capabilities, and ways of working of individuals to create a culture of belonging in which people are valued and respected. We aim to create a workforce that is representative of our clients , and we recognise the importance of supporting their unique and diverse needs. We value our people for their contribution and will celebrate diversity and seek to create a genuinely inclusive workspace which embraces similarities and differences. We provide the same opportunities for all applicants and employees in recruitment, selection, development, and promotion. The aim of our employment policies is to make sure everyone receives treatment that is fair, equitable and consistent with their skills and abilities, regardless of association or perception related to one of the attributes above. We regularly monitor the effectiveness of our policy because we aim to maintain a balanced and diverse workforce.

Wellbeing

Equinox believes that its employees are its most valuable resource and that their wellbeing is vital to effective performance at work and the continued provision of high-quality services. We are committed to providing maintaining and promoting a healthy and supportive working environment. As employers we have a duty under the Health and Safety at Work Act 1974 to ensure, as far as is reasonably possible, the health, safety, and welfare of our employees at work We want our employees to feel they’re able to cope with what they are asked to do and to work with their colleagues with respect and cooperation. Stress and anxiety are not illnesses, but if prolonged they can lead to ill health. Although we have no control over external or personal factors, we are committed to managing stress and risks within its control, and to providing support to employees who are suffering from stress. We recognise that sometimes, because of pressure at work, relationships with colleagues, illness or problems outside work, people feel pressured, and this can affect their work and their own wellbeing. We encourage staff to discuss any concerns with someone, whether that is their mental health first aider or their manager for support, and we provide all staff with Private Healthcare which includes support for the effects of mental health.

Pricing

Price
£650 to £895 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at dawn.coupe@equinoxcl.com. Tell them what format you need. It will help if you say what assistive technology you use.