TEST EXPERTS UK LIMITED

User Acceptance Testing Services

Test Experts offers a comprehensive User Acceptance Testing (UAT) Service designed to validate software systems against user requirements, business needs, and acceptance criteria. Leveraging our expertise in testing methodologies and industry best practices, we help organisations ensure that their software meets user expectations and delivers a seamless user experience.

Features

• Custom UAT approach tailored to project or client needs effectively.
• Developing test scenarios ensures thorough validation of software functionality, usability.
• With real-world user personas ensures software meets diverse needs.
• Setting up test environment ensures realistic conditions for effective testing.
• Executing tests, gathering feedback ensures software functionality validation effectively.
• Managing defects, prioritizing based on severity, ensuring prompt resolution effectively.
• Comprehensive documentation facilitates decision-making, follow-up actions effectively.
• Integrating UAT with Agile or DevOps ensures smoother software delivery.
• Training ensures effective participation, collaboration in UAT process effectively.
• Supporting regression testing during UAT ensures existing functionality remains unaffected.

Benefits

• UAT ensures software meets user requirements, expectations, and acceptance criteria.
• UAT identifies usability issues, enhancing user satisfaction, experience effectively.
• UAT detects defects, addressing issues proactively, reducing post-release defects.
• mitigates business risks, ensuring software meets user and business needs.
• UAT enhances software quality by identifying and addressing functional issues.
• UAT speeds up software delivery by validating functionality and usability.
• UAT reduces costs by detecting and resolving issues early effectively.
• UAT fosters collaboration, ensuring shared understanding of software requirements effectively.
• UAT facilitates communication, bridging gap between business and technical teams.
• UAT ensures software readiness for deployment, instilling stakeholder confidence effectively.

£300 to £950 a transaction a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jim@testexperts.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

282698150133604

Contact

Jim Munday
07539104711
jim@testexperts.co.uk

Planning

• Planning service: Yes
• How the planning service works: Our focus lies in offering Testing Strategy planning services during the execution of Cloud-Based Hosting or Cloud Software implementation. These plans are seamlessly integrated with your ongoing project or program delivery.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The Test Experts collaborate with clients during cloud migrations, aiding in the development of a comprehensive testing strategy. This ensures confidence in the absence of unforeseen issues before and during the migration project's go-live phase.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Example

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: During working hours 4 hour response times.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Via our website
• Web chat accessibility testing: None
• Support levels: Generally support is given by our onsite test consultants, if however one is not available our head office support team can assist.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  At Test Experts, we are committed to fostering an inclusive and equal opportunities environment that values diversity and recognises the unique strengths each individual brings to our organisation. Our approach to promoting equality is embedded in every aspect of our business, from recruitment and talent development to daily operations. We actively seek diversity in our workforce, implementing fair and unbiased hiring practices to ensure that all candidates are given equal consideration. Our company culture promotes respect and appreciation for differences, fostering an atmosphere where employees feel empowered to contribute their best regardless of their background, gender, ethnicity, or any other defining characteristic. We regularly conduct training programs and workshops to raise awareness about unconscious bias, encourage open dialogue, and cultivate a workplace where everyone feels heard and valued. Through our commitment to equal opportunities, we strive to create a dynamic and innovative work environment where all individuals can thrive and contribute to our collective success.

Pricing

• Price: £300 to £950 a transaction a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jim@testexperts.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.