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Erisna

Cloud Data and AI Services

Erisna provides cloud support services to help public sector organisations set up, integrate, and maintain data and AI capabilities — covering discovery, architecture, migration, engineering, governance, and operational support — so teams can deliver secure, high-quality, trusted data for analytics and AI.

Features

  • Discovery workshops to assess data maturity, risks, and priorities
  • Cloud and data architecture design for analytics and AI
  • Data migration/integration planning and delivery for data platforms and workloads
  • Data auditing and organising to improve quality and readiness
  • Data/information structure design, modelling, and schema governance
  • Integration engineering using APIs and connectors to key systems
  • Governance delivery: ownership, stewardship, policies, and compliance automation
  • Managed governance and observability operations with ongoing expert support
  • Service optimisation and right-sizing to balance cost and performance
  • Mobilisation coordination and project governance for controlled delivery

Benefits

  • Accelerate secure delivery of data and AI capabilities
  • Reduce migration risk through structured planning and expert execution
  • Improve data quality and trust with auditing and validation
  • Enable consistent definitions using rules, glossary, and stewardship
  • Strengthen compliance through governance, lineage, and classification controls
  • Lower operational overhead with managed governance and observability support
  • Improve performance and reduce cloud spend via right-sizing
  • Integrate faster using proven connectors and well-documented APIs
  • Increase stakeholder adoption through clear engagement and communications planning
  • Maintain continuity with operational support and responsive incident handling

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ebube.abara@erisna.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

2 8 3 7 4 4 3 9 2 8 7 7 1 5 5

Contact

Erisna Ebube Abara
Telephone: 07871083818
Email: ebube.abara@erisna.com

About the service

Service categories

Cloud Support Services

Set Up and Migration

  • Data auditing and organising
  • Data/information structure design
  • Engagement and communication planning
  • Project management and governance
  • Service optimisation/right sizing
  • Mobilisation coordination
  • Other

Service scope

Service constraints
Our service is delivered primarily remotely (video calls, email and collaboration tools). On-site delivery (for discovery workshops, training or key delivery phases) is available by agreement and may incur additional cost (for example, travel and expenses) and must comply with the buyer’s site access, security and working practices. Delivery is dependent on timely access to buyer stakeholders, required technical environments, and any third-party cloud/platform accounts needed to complete agreed activities. Where work involves integrations, migration or changes to live services, delivery is subject to the buyer’s change windows, approvals and assurance processes.

User support

Email or online ticketing support
Yes
Support response times
Within 24 hours in working hours (9h to 17h) and days (Monday to Friday). Response times differ on weekends and bank holidays.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
BASIC SUPPORT: email + support for delivery queries, mobilisation coordination and handover during agreed working hours (£0).

STANDARD SUPPORT: basic support + ticket support + phone + chat + business-hours coverage, prioritised response for in-scope BAU issues (e.g., integration failures, configuration support) (£3,000/month).

ENHANCED SUPPORT: standard support + shared support team + agreed response targets + monthly service reporting/recommendations (£5,500/month).

DEDICATED SUPPORT: enhanced support + dedicated technical account manager + fractional cloud support engineer (£14,000/month).

MISSION-CRITICAL SUPPORT: dedicated support + dedicated cloud support engineer + higher response commitments (scope agreed) + extended-hours/rota (£32,500/month).

Work outside the retained scope (e.g., new integrations, migrations, major changes) is delivered at our published day rates (rate card) or at an agreed fixed price.

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £450.00 £270.00
Associate business architect £650.00 £430.00
Business architect £900.00 £630.00
Lead business architect £1,050.00 £840.00
Data architect
Role level UK Rate Offshore Rate
Data architect £900.00 £630.00
Senior data architect £1,050.00 £840.00
Chief data architect £1,350.00 £1,080.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £650.00 £430.00
Senior enterprise architect £900.00 £630.00
Lead enterprise architect £1,050.00 £840.00
Principal enterprise architect £1,350.00 £1,080.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £650.00 £430.00
Network architect £900.00 £630.00
Lead network architect £1,050.00 £840.00
Security architect
Role level UK Rate Offshore Rate
Security architect £900.00 £630.00
Lead security architect £1,050.00 £840.00
Principal security architect £1,350.00 £1,080.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £450.00 £270.00
Solution architect £650.00 £430.00
Senior solution architect £900.00 £630.00
Lead solution architect £1,050.00 £840.00
Principal solution architect £1,350.00 £1,080.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £450.00 £270.00
Technical architect £650.00 £430.00
Senior technical architect £900.00 £630.00
Lead technical architect £1,050.00 £840.00
Principal technical architect £1,350.00 £1,080.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,500.00 £1,200.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,500.00 £1,200.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,500.00 £1,200.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £900.00 £630.00
Principal cyber security audit and assurance £1,050.00 £840.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £650.00 £430.00
Lead cyber security governance and risk manager £900.00 £630.00
Principal cyber security governance and risk manager £1,050.00 £840.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £650.00 £430.00
Lead cyber security monitoring £900.00 £630.00
Principal cyber security monitoring £1,050.00 £840.00
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £650.00 £430.00
Lead cyber security incident response £900.00 £630.00
Principal cyber security incident response £1,050.00 £840.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £650.00 £430.00
Lead cyber security vulnerability management £900.00 £630.00
Principal cyber security vulnerability management £1,050.00 £840.00
Cyber security digital forensics
Role level UK Rate Offshore Rate
Associate cyber security digital forensics £650.00 £430.00
Lead cyber security digital forensics £900.00 £630.00
Principal cyber security digital forensics £1,050.00 £840.00
Cyber security testing
Role level UK Rate Offshore Rate
Associate cyber security testing £650.00 £430.00
Lead cyber security penetration testing £900.00 £630.00
Principal cyber security testing £1,050.00 £840.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £650.00 £430.00
Lead cyber security secure systems architecture and design £900.00 £630.00
Principal cyber security secure systems architecture and design £1,050.00 £840.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £450.00 £270.00
Analytics engineer £650.00 £430.00
Senior analytics engineer £900.00 £630.00
Lead analytics engineer £1,050.00 £840.00
Head of analytics engineering £1,350.00 £1,080.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £450.00 £270.00
Data analyst £650.00 £430.00
Senior data analyst £900.00 £630.00
Principal data analyst £1,050.00 £840.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £650.00 £430.00
Senior data engineer £900.00 £630.00
Lead data engineer £1,050.00 £840.00
Head of data engineering £1,350.00 £1,080.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £1,050.00 £840.00
Head of data ethics £1,350.00 £1,080.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £900.00 £630.00
Lead data governance manager £1,050.00 £840.00
Head of data governance £1,350.00 £1,080.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £450.00 £270.00
Associate data scientist £650.00 £430.00
Data scientist £900.00 £630.00
Principal data scientist £1,050.00 £840.00
Lead data scientist £1,050.00 £840.00
Head of data science £1,350.00 £1,080.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £900.00 £630.00
Lead machine learning engineer £1,050.00 £840.00
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £450.00 £270.00
Performance analyst £650.00 £430.00
Senior performance analyst £900.00 £630.00
Lead performance analyst £1,050.00 £840.00
Head of performance analysis £1,350.00 £1,080.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £450.00 £270.00
Junior business analyst £450.00 £270.00
Business analyst £650.00 £430.00
Senior business analyst £900.00 £630.00
Lead business analyst £1,050.00 £840.00
Head of business analysis £1,350.00 £1,080.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £450.00 £270.00
Delivery manager £650.00 £430.00
Senior delivery manager £900.00 £630.00
Head of (Agile) delivery management £1,350.00 £1,080.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £650.00 £430.00
Digital portfolio manager £900.00 £630.00
Senior digital portfolio manager £1,050.00 £840.00
Head of portfolio £1,350.00 £1,080.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £450.00 £270.00
Product manager £650.00 £430.00
Senior product manager £900.00 £630.00
Lead product manager £1,050.00 £840.00
Head of product £1,350.00 £1,080.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,350.00 £1,080.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,350.00 £1,080.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £450.00 £270.00
QAT analyst £650.00 £430.00
Senior QAT analyst £900.00 £630.00
Lead QAT analyst £1,050.00 £840.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £450.00 £270.00
Test engineer £650.00 £430.00
Senior test engineer £900.00 £630.00
Lead test engineer £1,050.00 £840.00
Test manager
Role level UK Rate Offshore Rate
Test manager £1,050.00 £840.00
Head of test £1,350.00 £1,080.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £450.00 £270.00
Junior DevOps engineer £450.00 £270.00
DevOps engineer £650.00 £430.00
Senior DevOps engineer £900.00 £630.00
Senior DevOps engineer - management £900.00 £630.00
Lead DevOps engineer £1,050.00 £840.00
Lead DevOps engineer - management £1,050.00 £840.00
Principal DevOps engineer £1,350.00 £1,080.00
Principal DevOps engineer - management £1,350.00 £1,080.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £450.00 £270.00
Junior frontend developer £450.00 £270.00
Frontend developer £650.00 £430.00
Senior frontend developer £900.00 £630.00
Lead frontend developer £1,050.00 £840.00
Head of frontend development £1,350.00 £1,080.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £450.00 £270.00
Junior developer £450.00 £270.00
Developer £650.00 £430.00
Senior developer £900.00 £630.00
Senior developer - management £900.00 £630.00
Lead developer £1,050.00 £840.00
Lead developer - management £1,050.00 £840.00
Principal developer £1,350.00 £1,080.00
Principal developer - management £1,350.00 £1,080.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Junior accessibility specialist £450.00 £270.00
Accessibility specialist £650.00 £430.00
Senior accessibility specialist £900.00 £630.00
Head of accessibility £1,050.00 £840.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £450.00 £270.00
Junior content designer £450.00 £270.00
Content designer £650.00 £430.00
Senior content designer £900.00 £630.00
Lead content designer £1,050.00 £840.00
Head of content design £1,350.00 £1,080.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £1,050.00 £840.00
Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £450.00 £270.00
Junior graphic designer £450.00 £270.00
Graphic designer £650.00 £430.00
Senior graphic designer £900.00 £630.00
Lead graphic designer £1,050.00 £840.00
Head of graphic design £1,350.00 £1,080.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £450.00 £270.00
Junior interaction designer £450.00 £270.00
Interaction designer £650.00 £430.00
Senior interaction designer £900.00 £630.00
Lead interaction designer £1,050.00 £840.00
Head of interaction design £1,350.00 £1,080.00
Service designer
Role level UK Rate Offshore Rate
Associate service designer £450.00 £270.00
Junior service designer £450.00 £270.00
Service designer £650.00 £430.00
Senior service designer £900.00 £630.00
Lead service designer £1,050.00 £840.00
Head of service design £1,350.00 £1,080.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £900.00 £630.00
Lead technical writer £1,050.00 £840.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £450.00 £270.00
Junior user researcher £450.00 £270.00
User researcher £650.00 £430.00
Senior user researcher £900.00 £630.00
Lead user researcher £1,050.00 £840.00
Head of user research £1,350.00 £1,080.00

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
00c6155b-2cd4-485f-b6a2-dfaf5bf1a253
Cyber essentials plus
No
Cyber Essentials Alternative
None of the criteria
Other security certifications
No

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
Mission: Build an NHS fit for the future

That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ebube.abara@erisna.com. Tell them what format you need. It will help if you say what assistive technology you use.