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HEALTHCARE INNOVATION CONSORTIUM LTD

Cloud-Based Software Implementation Services

HIC is a leader in digital healthcare transformation, specialising in the expert implementation of cloud-based software solutions. Our implementation service ensures solutions are seamlessly integrated into healthcare operations. Our approach is designed to align with the unique operational requirements of each organisation, ensuring a smooth transition and optimal functionality.

Features

  • Expert cloud solution implementation tailored to healthcare organisational needs.
  • Seamless cloud integration supports efficient healthcare data management systems.
  • Comprehensive training programs to ensure successful cloud software adoption.
  • Risk mitigation strategies enhance secure cloud deployment in healthcare.
  • PMO support guarantees structured implementation of cloud technologies.
  • Continuous user feedback drives improvements in cloud service delivery.
  • Stakeholder mapping optimises cloud solution acceptance across all levels.
  • Strategic change management facilitates smooth cloud transition for healthcare.
  • On-the-ground support ensures reliable cloud software implementation success.
  • Tailored communication plans streamline cloud solution rollout and usage.

Benefits

  • HIC ensures seamless cloud transitions with zero downtime.
  • Expertise in healthcare-specific cloud solutions boosts operational efficiency.
  • Dedicated support minimises implementation risks, enhancing system reliability.
  • Proven track record of successful cloud implementations in healthcare.
  • Continuous post-implementation support guarantees long-term system performance.
  • Customised training programs accelerate user adoption and satisfaction.
  • HIC's strategic planning maximises ROI on cloud technology investments.
  • Robust security protocols safeguard sensitive healthcare data.
  • Interoperable cloud solutions integrate effortlessly with existing systems.
  • HIC’s industry-specific insight drives innovation and drives positive health outcomes.

Pricing

£350 an instance a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@hicdigital.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 8 5 1 8 1 8 4 1 4 6 2 2 9 1

Contact

HEALTHCARE INNOVATION CONSORTIUM LTD Hadleigh Stollar
Telephone: 07904091294
Email: sales@hicdigital.co.uk

Planning

Planning service
Yes
How the planning service works
HIC streamlines the deployment of cloud hosting and software services for healthcare organisations, ensuring seamless integration and optimal performance.

Our approach to planning and implementation includes:

Initial Consultation and Needs Assessment: We start by understanding specific requirements, including compliance with healthcare regulations, security, and operational needs.

Strategic Planning: Leveraging our expertise in digital transformation, we develop a tailored plan that includes selecting the right cloud services and software solutions that align with your organisation's goals.

Infrastructure Design: We design a robust digital infrastructure that supports scalability, flexibility, and interoperability, crucial for healthcare environments.

Risk Management: With a focus on data security and patient privacy, our risk management strategies encompass rigorous compliance checks and security protocols.

Implementation and Integration: Our team ensures smooth integration of cloud services with existing healthcare systems, minimising downtime and disruption. This includes setting up secure data storage solutions, application deployment, and user-access management.

Training and Support: Post-implementation, we provide training to ensure staff are proficient in using the new systems. Ongoing support is tailored to address any operational challenges swiftly.

Monitoring and Optimisation: We continuously monitor the performance of implemented solutions to optimise efficiency and suggest improvements based on emerging technologies and evolving organisational needs.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
At Healthcare Innovation Consortium (HIC), our expert consultants specialise in crafting and executing cloud migration strategies for various tiers of government healthcare systems. With a profound expertise in digital healthcare initiatives, our service management and transition consultants are adept at guiding complex migrations to the cloud.

Our methodologies are aligned with GDS standards and incorporate the latest in service management practices, including ITIL4, to enhance operational effectiveness and ensure regulatory compliance. This strategic approach ensures that all aspects of cloud setup and transition are managed with precision, offering our clients the confidence of achieving successful digital transformations.

For a comprehensive overview of our services, please refer to our detailed service description. Should you require further assistance or wish to discuss how we can support the specific needs of your cloud transition, do not hesitate to contact us at the provided details. The team at HIC is committed to facilitating a seamless and effective integration of cloud technologies to empower healthcare providers and enhance patient care outcomes.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
N/A

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
At Healthcare Innovation Consortium (HIC), our team is dedicated to supporting clients from all tiers of government in the planning, designing, setting up, and migrating to cloud services. We ensure that every engagement is equipped with the necessary resources for a smooth transition and effective handover to live service operations—whether to an in-house team or a selected third-party SIAM provider.

Our consultants maintain a hands-on approach throughout the entirety of the project lifecycle. They remain actively involved until project completion to guarantee that all phases meet the high standards of execution and oversight our clients expect from us. Furthermore, HIC offers ongoing support post-transition, available according to our established rate card. Support can be provided in person or over the phone, ensuring that our clients have continuous access to expert advice and assistance as needed.

For detailed information about our services or to discuss how we can assist with your cloud service needs, please reach out using the contact details provided.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our approach integrates environmentally sustainable practices throughout our operations, leveraging technology, employee engagement, and supply chain management to reduce our carbon footprint. We fully consider:

• The NHS Long Term Plan which includes a commitment to reducing carbon emissions and achieving net zero.
• NHS England’s Sustainable Development Strategy which provides a framework for delivering sustainable health services.

We are committed to achieving ISO 14001 accreditation, which will ensure an Environmental Management System is in place. Our commitments include operating paperless workshops to reduce carbon emissions.

Equal opportunity

At HIC, we have implemented several strategic initiatives to foster an inclusive workplace culture:
1. Inclusive Recruitment Practices: We employ a transparent recruitment process that is designed to be free from bias. Job postings are widely disseminated to reach diverse candidate pools, and our selection criteria are strictly competency-based to ensure fairness.
2. Diversity Training: All employees participate in regular diversity and inclusion training sessions. These programs are designed to raise awareness about unconscious bias, educate our team on the benefits of a diverse workforce, and teach strategies for inclusive collaboration.
3. Support for Underrepresented Groups: HIC actively works to support the career development of underrepresented groups in the healthcare sector. This includes mentoring programs, networking opportunities, and targeted professional development initiatives.
4. Flexible Working Arrangements: Understanding that different employees have different needs, we offer flexible working arrangements to accommodate various lifestyles and responsibilities, such as caregiving. This flexibility ensures that all employees have the opportunity to succeed professionally without sacrificing their personal commitments.
5. Employee Resource Groups (ERGs): We support the formation and operation of Employee Resource Groups, which provide a forum for employees from diverse backgrounds to share their experiences, offer support, and contribute to company policies.
6. Regular Policy Reviews: Our equality policies are regularly reviewed and updated to reflect the latest legal standards and best practices. Feedback from employees is actively sought and incorporated to ensure that our policies meet the needs of all staff members.

HIC believes that a diverse and inclusive workforce is pivotal to driving innovation and improving service delivery in the healthcare sector.

Wellbeing

At HIC, we implement a comprehensive wellbeing strategy that includes several key initiatives designed to support both the physical and mental health of our employees:
1. Mental Health Support: We provide access to mental health resources, including confidential counselling services and mental health first aiders. Regular workshops and training sessions on mental health awareness are conducted to destigmatise mental health issues and provide a supportive environment for our staff.
2. Flexible Working Arrangements: Recognising the importance of work-life balance, HIC offers flexible working hours and the option to work from home. This flexibility allows employees to manage personal commitments alongside professional responsibilities, reducing stress and promoting a healthier work-life balance.
3. Health and Fitness Programs: We encourage a healthy lifestyle among our staff by offering regular health and wellness activities. These include fitness challenges, walking meetings, and wellness workshops focusing on topics such as nutrition and physical health.
4. Continuous Professional Development: At HIC, we believe that employee development contributes to workplace wellbeing. We provide ample opportunities for professional growth through training programs, workshops, and seminars. These initiatives are designed to help staff advance their careers and stay engaged and motivated.
5. Employee Recognition Programs: We have established recognition programs that celebrate the achievements and contributions of our staff. Recognising employees' hard work and dedication boosts morale and reinforces the value of their contributions to the company.

Pricing

Price
£350 an instance a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@hicdigital.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.