IJYI Ltd

Artificial Intelligence & Machine Learning: Adoption, Prototyping & Deployment

We provide solutions for businesses to integrate AI and ML into their systems. Specialising in using Azure AI/ML, AWS AI/ML, and open-source AI/ML libraries, we focus on improving customer experiences and operational efficiency with tech such as text and sentiment analysis, image and video analysis, and chatbot interactions.

Features

• Implementation of Azure AI and AWS AI for client projects.
• Custom text analysis to interpret customer feedback, enhancing service quality.
• Sentiment analysis to gauge public perception and response.
• Advanced object detection and tracking in images and videos.
• Movement analysis within videos for detailed behavioural insights.
• OCR technology to digitise and manage document workflows.
• NLP for efficient text input in conversational applications.
• Streamlined integration with existing software for rapid AI adoption.
• Focused on practical applications of AI to solve real problems.
• Continuous update cycles to leverage the latest AI advancements.

Benefits

• Improves decision-making with data-driven AI insights.
• Automates routine tasks, freeing up resources for strategic work.
• Enhances customer interactions through intelligent chatbots.
• Processes visual data efficiently with AI-powered analysis tools.
• Analyses customer sentiment for better market understanding.
• Transforms text and data into actionable intelligence.
• Reduces manual entry with accurate OCR solutions.
• Ensures software stays current with AI technology trends.
• Customises AI tools to fit specific business needs.
• Delivers competitive advantage through innovative AI applications.

£800 to £1,200 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kevin.linsell@ijyi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

286403173973046

Contact

Kevin Linsell
01473 558748
kevin.linsell@ijyi.com

Planning

• Planning service: Yes
• How the planning service works: Our approach to integrating AI and ML starts with a consultation to understand your specific business needs and data capabilities. We identify key areas where AI can add value, such as improving customer interaction or streamlining operations. Our team maps out a strategy to integrate AI with your current systems, selecting the right tools from Azure AI/ML, AWS AI, or open-source frameworks. We ensure that the plan fits your company's pace, preparing a clear roadmap for deployment. We also consider data privacy and security from the start, ensuring compliance with UK regulations.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We offer handover related training for your teams to get the most out of the AI and ML solutions. This includes understanding the output of AI analyses, managing the AI systems, and incorporating AI insights into decision-making processes.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Setting up your AI and ML capabilities involves preparing your data, integrating cloud services or open-source AI frameworks, and configuring them to work with your existing software. We handle the technical setup, migration, and fine-tuning of these services to your business context. Our team ensures a smooth transition and minimises disruption to ongoing operations, offering training and support throughout the process.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality assurance for AI and ML integration means verifying that the solutions work as intended and add value without disrupting existing processes. We test the performance of the AI applications in real-world scenarios, ensuring they are reliable and scale with your operations. Our performance testing checks that the AI systems respond accurately and promptly, providing the expected benefits.; ; Security is critical in AI implementations. We conduct thorough testing to safeguard your data and AI interactions. This includes ensuring that all AI solutions meet UK data protection standards, with robust encryption and access controls in place.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
• Certified security testers: Yes
• Security testing certifications: Other
• Other security testing certifications:
  • CompTIA Certified Penetration Test+
  • CompTIA Certified Network Vulnerability Assessment Professional
  • CompTIA Certified Advanced Security Practitioner
  • CompTIA Certified Secure Infrastructure Expert
  • CompTIA Certified Security Analytics Expert
  • CompTIA Certified Cyber Security Analyst
  • CompTIA Certified Security+ Professional
  • Certificate of Cloud Security Knowledge V4 (CCSK)

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our support extends beyond initial deployment, ensuring that AI and ML systems within your business maintain performance and relevance. We monitor AI models to keep them current and accurate, scheduling regular retraining to adapt to new data and trends, which is crucial for maintaining the integrity and unbiased nature of your AI solutions. This routine maintenance also involves updating models to prevent drift and ensure that decision-making remains informed and fair.; ; We provide a hands-on approach to manage these updates, along with any necessary adjustments in response to changing business landscapes or data patterns. Additionally, our team is on hand to troubleshoot any issues, optimise systems for new efficiencies, and answer any queries to ensure seamless operation. Through this ongoing engagement, we ensure that your AI and ML applications continue to provide value, align with ethical standards, and contribute positively to your business objectives.; ; We offer a range of models from full 24x7 support through to a more ad-hoc "insurance policy" type service. We can design and tailor the service to meet your strategy, often with support decreasing over time as you become increasingly self-sufficient.

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: This would be dependent on the client requirements and agreed ‘response’ service level agreement (SLA). We operate a number of different bespoke SLA models across our client base, starting at 30 minutes
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: 1st line support for end users at extra cost. 2nd & 3rd Line support is part of our standard support offering.; This would be dependent on the client requirements and agreed ‘response’ service level agreement (SLA). We operate a number of different bespoke SLA models across our client base.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our team work extensively from home thus reducing the environmental impact of commuting.; All our solutions are cloud based therefore enabling the cloud providers to concentrate on effective power, heating and cooling at a scale that we could not.; We have extended the refresh period of our computing equipment to reduce landfill and waste.

  Covid-19 recovery

  As a result of COVID-I9 we have changed our business working pattern completely. All staff now work remote for the majority of their time, using our re-designed office facilities when their personal or business needs require. ; This has enabled improved social distancing, reduced travel and also improved wellbeing of our staff. Additional benefit is casting a wider geographical net for staff.; We also encourage part time working, including fitting around childcare and education.

  Tackling economic inequality

  Our business is growing and we are creating career opportunities in the East of England. We have employment options across a range of areas:; - School Hours contracts to enable parents/carers to return to work; - Flexible Study Contracts that has enabled mature students to continue to work in our sector whilst studying degree/PHD level; - General part-time work.; Approx. 30% of our staff (including CEO) now work part-time patterns.; ; In 2023 we restarting our Apprenticeship Programme in partnership with our local council and a local training provider. ; ; We continue to nurture early career progression through our work experience programme and as an Industry Partner with Suffolk New College and the University of Suffolk.

  Equal opportunity

  Everyone has a development pathway looking to facilitate career progression. We invest time and money in training, development and opportunities for self improvement. Our IJYI Innovators initiative gives individuals the opportunity to work on personal interest projects either lone or in a small team. This ensures everyone, at all levels, can collaborate and drive personal improvement.

  Wellbeing

  Wellbeing is vital here at IJYI. We have an open approach to discussing everything and anything. We are flexible with our life-work balance and keen to support everyone through any challenges they may face.; Every employee has a private personal health benefit which includes the ability to speak to professionals around their health and wellbeing.; We have recently put all staff through a Mental Health Toolkit training course provided by Suffolk MIND.; Our team is actively involved in volunteering activities with local charities. Time is freely given both from work and personal time.

Pricing

• Price: £800 to £1,200 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kevin.linsell@ijyi.com. Tell them what format you need. It will help if you say what assistive technology you use.