INTERWORKS EUROPE LTD

Dremio

Dremio enable analytics on datasets on a Data lake using SQL language and a self serve semantic layer

Features

• Self Service BI
• Semantic layer
• Role based permissions for data access
• No copy architecture
• Cloud Deployment

Benefits

• Data knowledge transfer & understanding

£0.30 to £0.40 a unit a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Daniel.rostron@interworks.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

286911451585443

Contact

Daniel Rostron
07531541276
Daniel.rostron@interworks.co.uk

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Web based Software GUI -> current Browser
• System requirements: Web based Software GUI -> current Browser

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We provide SLAs for the different categories. P1 requests are picked up immediately.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: No
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Slack can be used - dependant on the contractual agreement in place
• Web chat accessibility testing: NA
• Onsite support: Yes, at extra cost
• Support levels: Services delivered on a day rate
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Onsite training can be provided for extra cost, alongside initial deployment support for extra cost.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: This is covered during our onboarding process in more detail - subject to contract type & hosting model
• End-of-contract process: Subject to contract type & hosting model

Using the service

• Web browser interface: No
• Application to install: Yes
• Compatible operating systems:
  • Android
  • Linux or Unix
  • Windows
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: No

Scaling

• Independence of resources: Powerful work load management including workload seperation capabilities

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Dremio

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: TLS Version 1.2 or above
• Data export formats: CSV
• Data import formats:
  • CSV
  • Other
• Other data import formats: SQL

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Depends on Public cloud and offer HA setup and multi zone region data access
• Approach to resilience: Subject to Public cloud and offer HA setup and multi zone region data access
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Users managed by Dreamio user management system
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Azure AD , LDAP, OKTA
• Information security policies and processes: Azure AD , LDAP, OKTA

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Follows supplier defined standards & processes.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Follows supplier defined standards & processes
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Follows supplier defined standards & processes
• Incident management type: Supplier-defined controls
• Incident management approach: Follows supplier defined standards & processes

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Tackling economic inequality

  Tackling economic inequality

  Dremio are committed to supporting economic inequality across the global domain

Pricing

• Price: £0.30 to £0.40 a unit a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: https://www.dremio.com/get-started/
• Link to free trial: https://www.dremio.com/get-started/

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Daniel.rostron@interworks.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.