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VINCI LEGAL LIMITED

Omnitrack

Compliance workflow software to manage data collection, follow-up, approvals and reporting.

Features

  • Aggregate data
  • Automate reminder emails
  • Create dynamic dashboards
  • Build and edit forms
  • Download reports
  • Flag high-risk submissions
  • Automate processes
  • Flexibility

Benefits

  • Collaborate across different functions
  • Mitigate risk
  • Evidence due diligence
  • Ensure compliance
  • Evidence your audit trail
  • Enforce best practice

Pricing

£5,000 to £100,000 an instance

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@vinciworks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 8 7 6 0 0 4 1 0 2 0 4 8 3 6

Contact

VINCI LEGAL LIMITED Joseph Lavi
Telephone: 0208 815 9308
Email: enquiries@vinciworks.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints
No
System requirements
Internet

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within one business day
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
No
Support levels
Customers benefit from unlimited support as part of their subscription by phone or email. We have technical implementation teams dedicated to each client
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We have an implementation team that helps the client get set up and configure the systems to their specific requirements.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
The have a final submissions report.
End-of-contract process
Data extract and reporting followed by data deletion. This is all included in the price of the contract.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
N/A
Service interface
No
User support accessibility
WCAG 2.1 AA or EN 301 549
API
Yes
What users can and can't do using the API
Access to the API is granted with all subscriptions. API can be accessed by admin users with appropriate permissions. The API is protected. All common administrative actions including managing users and data is available via API.
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Omnitrack is a flexible service offering full customisation of all compliance workflows.

Scaling

Independence of resources
Highly redundant hosting and service infrastructure with auto-scaling.

Analytics

Service usage metrics
Yes
Metrics types
System performance metrics
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
They can export using the UI or via API into Excel
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
  • Xls
  • Xlsx
Data import formats
  • CSV
  • Other
Other data import formats
  • Xls
  • Xlsx

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Uptime over 99.9%. Our SLA can be seen here: https://vinciworks.com/sla
Approach to resilience
All Omnitrack hosting and infrastructure is available in multiple availability zones. Active monitoring and logging with real-time alerts are in place. Additional network and application security in place to ensure resiliency.

Data is backed up extremely frequently and full disaster recovery plans are tested on a regular schedule. The entire hosting infrastructure and data can be rebuilt and recovered from scripts.
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
We operate a strict principle of least privilege access control with strong authentication and authorisation technical controls in place.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users receive audit information on a regular basis
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
The Standards Institution of Israel
ISO/IEC 27001 accreditation date
20/11/2023
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Full set of policies audited as part of ISO 27001. All staff and relevant contractors sign security policies which form condition of employment.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Robust change management process including Secure Development Lifecycle Policy which covers all stages of development, testing and release of new features and products. Strong IT and personnel controls to ensure robust IT architecture.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Monitoring for new vulnerabilities, protection for all assets which are centrally managed by the organisation.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Penetration testing performed yearly. Platforms using the latest version. RSS blog that reports potential vulnerabilities (CVE feed) using the NIST website. If a compromise is noticed, implement patch immediately, make necessary upgrades. Send out communication to any affected parties same day.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
We have a business continuity plan that makes provision for incident response. Users can report incidents via phone, email (ticketing system) or via the website. Incidents are written up and made available for relevant parties.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

We have a strong ESG programme in place with committed targets including carbon-neutrality. We place strong emphasis on the environmental impact of our work and our supply chain with a programme sponsored by senior management and financial investors as well as organisation-wide awareness.

VinciWorks is a leading provider of online training on the topics of sustainaibility and climate change to organisations in the UK and around the world.

Equal opportunity

Diversity, equality and inclusion are deeply held values at VinciWorks. Those values drive us to create products that help organisations promote ethical and inclusive workplace culture. They also instruct our corporate mission to create a safer, fairer and more honest world.

VinciWorks is an international company of talented individuals who are able to find fulfilment and growth opportunities at VinciWorks for many years. Over 71% of staff identify with multiple nationalities. At least seven ethnicities are represented by VinciWorks staff with no more than a third of staff identifying with any one particular ethnicity. VinciWorks has gender parity, with a 50-50 female-male split in the organisation. Eight percent of staff identify as disabled, with two-thirds of those staff limited in their day-to-day activities because of their disability. VinciWorks is more representative of sexual orientation than the national average.

VinciWorks is a leading provider of online training on the topics of equality, diversity and inclusion to organisations in the UK and around the world.

Wellbeing

VinciWorks supports family and carers with flexible working and a self-managed holiday policy, making it a great place for people to balance work and family.

Ensuring inclusion and wellbeing is a never-ending process and we are proud of our progress and we will continue to push our far-reaching goals. As a company, we know that our best work happens when we create a culture at work with diverse representation and where everyone feels supported and well.

VinciWorks is a leading provider of online training on the topics of mental health and wellbeing to organisations in the UK and around the world.

Pricing

Price
£5,000 to £100,000 an instance
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
A sandbox of the system tailored to your use case for an agreed time period.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@vinciworks.com. Tell them what format you need. It will help if you say what assistive technology you use.