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Deloitte LLP

Advanced Analytics, Data Science and Generative AI

Deloitte offers advanced analytics and data science deployed on the cloud and managed as a service. Offerings include predictive/prescriptive analytics, generative artificial intelligence (GenAI) including large language models (LLMs), simulation, whole system modelling, Machine learning and cognitive analytics, data mining and modelling, network and intelligence analysis, Internet of Things application.

Features

  • Analytics utilising SQL, NoSQL and graph technologies
  • Predictive modelling, R, Spark, Python, SAS as a cloud service
  • Data mining on Big data cloud architectures, Spark, AWS, Hadoop
  • Deep learning, AI, cognitive and machine learning algorithms development
  • Assessment, development and implementation of advanced analytics strategy
  • Real-time advanced analytics on IoT and streaming data
  • Deployment onto Amazon Web Services AWS, Microsoft Azure, Google Cloud
  • Deployment of image generator using DALLE-2, Midjourney and Stable Diffusion
  • Utilise enterprise data by fine-tuning of Private LLMs
  • Prompt Engineering and Integration with external LLMs: OpenAI, Google, Anthropic

Benefits

  • Build in-house data science capability, utilising dormant analytics resources
  • Enable and operationalise insight for more accurate and informed decision-making
  • Accelerate analytical processes, enabling real-time decision support, minimising operational costs
  • Reduce data wrangling time, increase data analysis time
  • Reduce data manipulation time, increase time to value
  • Exploit open and streaming data through advanced data science techniques
  • Unlock insight from your organisation’s IoT data
  • Implement process improvements through automation and robotics
  • Augment the existing workforce using GenAI for greater delivery efficiencies
  • Humanised GenAI tools to chat, write and answer for all

Pricing

£450 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbidteam@deloitte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 9 0 1 3 5 3 5 7 9 4 0 5 7 0

Contact

Deloitte LLP Donna Farrell
Telephone: 0207 303 0913
Email: publicsectorbidteam@deloitte.co.uk

Planning

Planning service
Yes
How the planning service works
- Using agile delivery methodology
- Holding weekly joint (Deloitte-client) working sessions to review work in progress system development, adopt continually evolving requirements and deliver in sprint cycles
- Perform user testing throughout the development of the solution as part of the agile delivery methodology
- Using crowdsourcing where applicable to source innovative designs or features and embed into wider solution offering
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
- User Training on the solution delivered
- User Capability building on designing and further developing solution features post-production
- Interactive Workshops with users in our Digital Labs employing a variety of innovative learning techniques and methods
- Handing over clear User Manuals
- Training on uploading future data onto the cloud system when the solution is offered as a managed service
- Train how to troubleshoot access to the web
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our Quality Assurance methodology to deliver data science solutions on the cloud covers all three core parts of the cloud-basd analytics development lifecycle

- Data Integrity QA: stepped methodology to 1) validate integrity of individual data sources, integrity of integrated dataset and of cloud-based bid data solution (e.g. AWS Redshift or Hadoop-based implementation), 2) validate insights from the data against use cases that the client is familiar with and the answer is known, e.g. test the insights of the intelligent solution against something known before trusting 'unknown' insights 3) validate novel insights against external to the solution data sources

- Algorithm QA: algorithm train, test, validation methodology using 10-fold cross validation/leave-one-out/, bagging, boosting and others

- Solution/Functional Tool/Deliverable QA: Throughout our engagement we provide ongoing quality assurance of deliverables. This includes plans, designs, architectures, performance and ease of use. We provide delivery management expertise and agile delivery to mitigate implementation risks on the deployment to the cloud. We work together with the client and deliver performance and user testing in agile drops during the design, build and release phases for each solution deployment.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST
  • Other
Other security testing certifications
  • TIBER-EU
  • ICAST
  • CREST Certified Simulated Attack Manager (CCSAM)
  • CREST Certified Simulated Attack Specialist (CCSAS)
  • CREST Certified Tester (CCT) (INF)
  • CREST Certified Tester (CCT) (APP)
  • CREST Registered Tester (CRT)
  • CREST Practitioner Security Analyst (CPSA)
  • Offensive Security Certified Expert (OCSE)
  • Offensive Security Certified Professional (OSCP)

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
- Bespoke cloud-based analytics solutions developed on Deloitte Cloud
- e-commerce cloud-based solution
- Predictive and advanced analytics as-as-cloud service
- Deep learning on big data as a service

We provide support for services that we have built and implemented. The exact scope of support services is agreed on a case-by-case basis to match buyer needs, and can include: * First line support for users * Second or third line support for users * Ticket tracking and resolution * Continuous delivery of bug fixes and enhancements * Monitoring of user feedback, and maintenance of a backlog of enhancement / improvement needs * Continuous improvement services to address further needs * model calibration and re-training where necessary

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Only for Critical issues response times are less than 2 working hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide dedicated support from a project team, led by a Lead Engagement Partner who is accountable for the delivery of our service. This support is part of our service, and is provided throughout the duration of our service provision. It is typically available during working hours (Monday to Friday) but, with agreement, we can provide service and support for critical deadlines outside these hours.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI Assurance UK Limited
ISO/IEC 27001 accreditation date
01/04/2022
What the ISO/IEC 27001 doesn’t cover
The scope of the Information Security Management System is limited to the scope of Deloitte LLP and its subsidiaries in the UK, Gibraltar, Switzerland and Liechtenstein.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Deloitte is committed to delivering effective stewardship of the natural environment both with our clients and within communities. We do this through our methodologies, how we run projects, how we work in partnership with our Social Value Delivery Partners and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the Social Value Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of commitments.
We have infrastructure in place to deliver against this theme. Our Social Value Team manages our ecosystem of Social Value Delivery Partners, and shapes our commitments for delivering additional environmental benefits and influencing environmental improvement and protection. This is done in collaboration with our WorldClimate team, Responsible Business team and Net Zero Transformation, Strategy and Innovation Team.
Our WorldClimate strategy focuses on four objectives where we can make the biggest impact: achieving Net Zero by 2030: Operating Green; empowering individuals through education and sustainability challenges/tools; and engaging ecosystems by collaborating with our clients, alliance partners, NGOs, industry groups, suppliers, and others to address climate change at a systems and operations level.
Our engagement teams can undertake volunteering activities with our climate related Social Value Delivery Partners as social value commitments, contributing to habitat creation and increasing biodiversity (e.g. WWT, WDC). We also have partnerships where we can co-design commitments around green skills, green jobs and carbon literacy.

Covid-19 recovery

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Tackling economic inequality

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Equal opportunity

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Wellbeing

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with the wellbeing theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/ communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to an engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated Social Value Team provides the bidding and governance infrastructure to support engagement teams. The team manages our ecosystem of Social Value Delivery Partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes of improving the health and wellbeing within the contract workforce and community cohesion are met.
We have an extensive programme of wellbeing initiatives, tools and events to support our contract workforce. Our Future of Wellbeing team also specialises in wellbeing impact measurement, strategy, and culture, and can work with clients on improving these areas in their organisation. Their methodology is informed by best practice from around the world (e.g. CIPD, COMB-model of behaviour change, World Happiness Report, BSI ISO 45003, Thriving at work standards Stevenson/Farmer, City Mental Health Alliance).

Pricing

Price
£450 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbidteam@deloitte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.