ADROIT CLOUD CONSULTING LIMITED

Data, Machine Learning, and Artificial Intelligence Service

Adroit integrates AI, ML & Data Engineering within a Cloud First strategy, advancing governance with ethical and diverse AI models underpinned by ITIL 4 and Prince 2 standards. Ensuring compliance with GDS, WCAG, and GDPR, we enhance digital services, foster inclusivity, and align with the UK's Digital Strategy/agenda.

Features

• AI, ML solutions comply with ITIL 4, Prince 2 frameworks
• Development adheres to the GDS lifecycle, championing Agile, TCoP standards
• Analytics align with WCAG 2.1 AA, ensuring accessible data insights
• Infrastructure meets NCSC guidelines, embedding cybersecurity from the outset
• GDPR-conscientious AI designs protect citizen data privacy by default
• Solutions meet CDDO, SFIA, DDaT standards for government excellence
• Strategies informed by HMT Greenbook, ensuring value for public funds
• Rapid deployment via a unified team, enabling swift service delivery
• Incorporation of GOV.UK's platform tools for consistent user experiences
• Human-centered AI fosters inclusivity in citizen-facing digital solutions

Benefits

• Strategic governance decision-making enhanced by AI
• Ethical AI principles support diverse, inclusive, and responsible technology.
• AI-driven insights ensure precise, policy-relevant information for government officials.
• Efficient public service delivery, modeled around user-centric designs.
• Reduced costs, improved operations through data-driven AI optimisation.
• Quick, accurate data analysis supports timely government decision-making.
• Enhanced citizen engagement with intelligently designed public services.
• Robust digital infrastructure agility backed by UK Digital Strategy.
• Continuous AI innovation is fostered by adherence to CDDO guidelines.
• Fair, accessible technology solutions shaped by WCAG and GDPR standards.

£270 to £2,200 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at business@adroitcc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

290274164803697

Contact

Pav Khural
07732808155
business@adroitcc.co.uk

Planning

• Planning service: Yes
• How the planning service works: Adroit's planning service tailors Data, ML, and AI implementations for the UK Government, ensuring alignment with ethical, diverse, and inclusive AI standards. Our process starts with stakeholder workshops to align AI strategies with governmental needs, followed by an analysis of existing data infrastructures and readiness for AI/ML adoption, all within Agile and ethical AI frameworks.; ; The Planning Service Includes:; Determining AI/ML readiness, aligning with ethical AI principles.; Defining data analytics requirements for predictive insights.; Customising AI strategies for specific government objectives.; Setting Non-Functional Requirements and SLA standards.; Establishing AI/ML coding and documentation standards.; Designing scalable solutions for improved citizen engagement.; Ensuring seamless AI deployment with zero downtime.; Addressing security and compliance from project inception.; ; We engage with stakeholders to consider; ; ; Understand essential business functions and AI/ML applications.; Decide on custom AI/ML software development.; Plan for additional integration services for deployment.; This approach guarantees the UK Government benefits from agile, data-informed decision-making and socially responsible technology, promoting continuous innovation and enhanced public service delivery. Our strategic planning lays the groundwork for deploying AI solutions that meet today's needs and tomorrow's challenges, driving forward inclusive governance.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Adroit offers training services tailored to Data, Machine Learning, and Artificial Intelligence (AI) for UK Government. Training encompasses fundamental AI concepts, ethical AI use, and practical application of ML techniques across cloud platforms.; Training includes: ; ● Core AI and ML terminology and concepts.; ● Ethical considerations and socially responsible AI deployment.; ● Predictive analytics and AI-driven insights for decision-making.; ● Frameworks and toolsets like TensorFlow and PyTorch for AI model development.; ● Strategies for integrating AI solutions across various cloud environments.; ● Challenges, risks, and benefits of AI and ML in the public sector.; ● Custom AI solution development and deployment processes.; ● Evaluating AI impact on governance and citizen engagement.; We provide a playbook and resources, ensuring sustainable AI expertise remains within the organisation post-engagement. Our aim is to leave the organisation with the skills needed for future-ready, inclusive governance through ethical, effective AI and ML.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Adroit facilitates the integration of Data, ML, and AI solutions into the UK Government's digital infrastructure, ensuring a smooth transition to, cloud-based AI technologies. This approach begins with stakeholder consultations to develop a clear understanding of the migration's objectives, aligning with ethical AI frameworks and government standards.; ; Setup and Migration Includes:; ; Crafting a detailed migration plan, focusing on transferring existing data systems to AI-ready platforms to the cloud.; Identifying necessary resources and outlining project scope, with a special focus on complex migrations from legacy systems to modern, AI-enhanced cloud-first environments.; Implementing end-to-end processes for a frictionless transition, including technical setup, data migration, and system integrations.; Conducting validation testing to ensure functionality and performance metrics meet strategic goals.; We also provide comprehensive support for:; Redesigning the application architecture to optimise AI/ML integration and data flow.; Identifying dependencies and preparing contingency plans to mitigate downtime.; Embedding new operational practices to ensure sustainable adoption of AI technologies.; Applying a holistic ITIL 4 service management approach, aligning with GDS and TCoP guidelines to maintain security, compliance, and efficiency.; The UK Government can confidently embrace AI through our expert guidance, enhancing service delivery and decision-making capabilities while upholding security and ethical standards.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our quality assurance and performance testing services are embedded from project initiation, ensuring a comprehensive examination across functional and non-functional requirements. We employ a blend of manual and automated testing techniques, providing robust quality assurance and performance assessments throughout the software development lifecycle. Our agile testing strategy integrates seamlessly with DevOps practices, including Continuous Integration/Continuous Delivery/Deployment (CI/CD), establishing an efficient and streamlined software delivery pipeline.; ; Expert QA and performance testers are actively involved from the early stages—planning, design, and implementation—adhering to GDS standards. This proactive involvement facilitates the early detection and resolution of potential quality issues, effectively minimising defects to zero within sprint cycles and enhancing overall software integrity. Our approach not only ensures the delivery of high-quality software solutions but also accelerates time to launch, reduces project risks, and improves stakeholder satisfaction by aligning product outcomes with the organisations' objectives and user expectations.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We deliver tailored solutions to help you design, implement, and manage your hosting or software services. Our offerings are adaptable to meet your specific requirements and budgets, ranging from full outsourcing to supplementing your current teams.; ; For organisations wishing to build their own in-house capabilities, we provide comprehensive support. This includes sourcing skilled professionals, from apprentices to seasoned experts, and equipping them with the necessary training to independently manage and maintain your services.; ; Our support operates around the clock, 365 days a year, ensuring reliable service at all times. We also offer proactive monitoring and alerting systems, which can be integrated with your existing tools or provided through our own solutions.; ; Additionally, we provide access to a diverse pool of talent, whether local, nearshore, or offshore, ensuring you have the right expertise to meet your operational needs.; ; Whether you require continuous support or assistance in establishing a self-sufficient team, we work closely with you to ensure your strategy is achieved effectively and efficiently.

Service scope

• Service constraints: None apply, not applicable

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 1-hour and response times are not different at weekends.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Adroit provides a 24/7 support rota for our Data, Machine Learning, and Artificial Intelligence Service, ensuring constant access to expert help. Our support includes email and phone options, allowing for immediate assistance.; ; Support Service includes:; 24/7 support rota for critical AI, ML, and data analytics issues.; Direct communication channels via email phone, Teams, or Slack.; Access to Agile, security-cleared engineers, including BPSS, SC, DV cleared.; Expert guidance on major cloud platforms like Azure, AWS, and Google Cloud, with a focus on AI and ML technologies.; Advice on ethical AI practices and strategies for leveraging AI-driven insights for data-informed decision-making.; Support tailored to scalable AI solutions for government services, enhancing citizen engagement.; Our team delivers ITIL 4 compliant support, ensuring that experienced professionals back your AI projects.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Standards Institute
• ISO/IEC 27001 accreditation date: 09/02/2024
• What the ISO/IEC 27001 doesn’t cover: Nothing
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We encourage ethical and fair-trade purchasing and sustainable and carbon-reduction elements in our purchasing strategy. Our stated policy objective is to meet our Net Zero carbon targets while achieving our wider Social Value priorities. We have; ; Developed a circular economy model approach to our procurement strategy, environmental policy, and prevention strategies.; Ensured sustainability is considered in all purchases ; We operate a water consumption and management system that closely monitors water usage and compares performance with published targets. ; Regularly reviewed opportunities for reduction of mains water consumption. ; Installed water-efficient fittings and technology ; Reduced water consumption by 25% in 2023 and 3 m3/person/year for offices. ; To ensure new development, upgrades, and refurbishments are carried out to policies, and specifications. We apply independent environmental assessment methods to new developments. Our Waste Prevention Programme focuses on the top of the waste hierarchy, which means increasing the reuse, repair, re-manufacture, and use of industrial by-products. We monitor greenhouse gas emissions. We are committed to achieving Net Zero by 2050. ; REDUCING CARBON EMISSIONS; Remote Working: By facilitating remote and hybrid working, we actively reduce our carbon footprint by minimising commuting and business travel. This has the dual benefit of enhancing work-life balance and reducing emissions associated with transport.; Minimising Business Travel: we limit in-person meetings and opt for virtual communication tools; reducing the need for travel and associated carbon emissions.; Green Transport Initiatives: We cycle to stations for public transport wherever possible, further decreasing carbon emissions linked with car usage. We are also replacing our existing hybrid company vehicles with fully electric models to lower our emissions further.; Carbon Offsetting: We work with partners, where we plant trees locally. For each tree planted, a tonne of carbon is saved through supporting internationally verified carbon reduction projects.

  Covid-19 recovery

  Enhancing workplace conditions to support COVID-19 recovery required a comprehensive effort. Adroit implemented the following measures to safeguard the well-being of all engaged parties and the local community in order to contribute to broader recovery efforts:; Remote Working: We facilitated and promoted remote working options wherever feasible; Employee Support and Communication: Regular updates on COVID-19 developments, safety measures, and resources were communicated transparently to our employees and subcontractors; Mental Health Support: Adroit places a strong emphasis on fostering a positive and collaborative work environment. Through regular check-ins and an empathetic management approach, we maintain a healthy work-life balance and emotional wellbeing for all our team members. Employee mental wellness is integral to us.; Adroit is a workplace that fosters a culture of safety, flexibility, and employee well-being. Our commitment to improving workplace conditions contributes to the broader COVID-19 recovery effort and helps us emerge stronger as a united and resilient workforce.

  Equal opportunity

  As a digital transformation consultancy, a core focus is on creating equal employment opportunities for individuals facing barriers to employment and those located in deprived areas.; We are committed to promoting diversity and inclusivity by providing equal opportunities to all candidates based on their skills and potential. We actively seek talent from disadvantaged communities to contribute to their economic growth. Our dedication to creating meaningful employment opportunities drives our mission to positively impact and foster a diverse and inclusive work environment.; To demonstrate our dedication to this goal, we have implemented several actions:; Regular Audits: We conduct regular audits of our workforce to identify disparities in employment opportunities, skills development, and pay. These audits help us understand the areas that need improvement and ensure transparency in our practices.; Equal Pay Policy: Our equal pay ensures that all workers receive fair and equitable compensation for their work regardless of their contract status.; Skill Enhancement Programmes: We offer skill enhancement programmes to all employees, providing them with opportunities to develop and grow professionally. By investing in their skills, we aim to level the playing field and empower them for future career advancement.; Diversity and Inclusion Training: We conduct training sessions for our workforce to promote diversity and inclusion. These sessions raise awareness about fairness and respect, fostering a culture that values diversity.; Regular Feedback Mechanisms: We encourage open communication and feedback from our subcontractors. This helps us identify and address any concerns or issues related to inequality promptly.; We are dedicated to creating an inclusive and supportive work environment where all employees, regardless of their contractual status, have equal opportunities to thrive and succeed.

  Wellbeing

  We have identified the needs of our workforce and local communities, worked with health professionals (also using our Occupational Health service providers) and workforce representatives/community leaders, conducted surveys, held focus groups, and talked to community leaders to provide our Care well-being Support Programme, supporting the Mental Health at Work Plan: our volunteers and certified partner organisation provide health and wellbeing support for our temporary workers, internal staff and local communities; ; Mental health Wellbeing & Floor Walking / Desk-Side Mental Health First Aider (pastoral support for disadvantaged groups; helping to reduce stigma surrounding mental health conditions); Healthy living ; Financial and legal well-being and Fair Work Planning; 24/7 GP consultation ; Smoking cessation ; Mental & physical health support & confidential helpline, especially during Covid-19 remote working/recovery ; Burnout prevention ; Life events counselling ; Team Coach (confidential work-based safe environment coaching support) ; Get fit programme, healthy eating at home ; Diet support/Healthy diet at work ; Financial/Legal guidance ; The programme is monitored quarterly to take feedback from participants to help us drive improvements. We especially focus on the feedback from individuals with mental health problems. Our internal volunteers are professionally trained to deliver mentoring and support. ; We work with local community organisations such as The Rainbow Project, Action Mental Health and Inspire Wellbeing, who provide support and resources to support underrepresented communities.; We work with Cancer Pledge which aims to abolish the stigma and insecurity that exist for people with cancer in the workplace. They stand together to provide a more open, supportive, and recovery-forward culture at work for all. We recently joined the pledge, in our continuous commitment to be inclusive and to create a supportive environment for our employees and candidates. We are committed to continuously raising awareness and creating specific policies and programs, to accommodate specific needs of cancer patients and caregivers in the workplace.

Pricing

• Price: £270 to £2,200 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at business@adroitcc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.