VERITAS PRIME LLP

SAP SuccessFactors - Implementation & Advisory Services

Veritas Prime provides Implementation and Advisory services for the entire SAP SuccessFactors suite. As an SAP SuccessFactors only implementation partner, we help organisations through the entire SuccessFactors cycle from project inception, licence acquisition, implementation and post-go-live support.

Features

• SAP SuccessFactors Implementations
• SAP SuccessFactors Strategic Advisory
• SAP SuccessFactors HealthChecks
• SAP SuccessFactors Reporting and Analytics Services
• SAP SuccessFactors Quality Assurance
• SAP SuccessFactors Integration Strategy
• Employee Central, Onboarding, Recruiting, Recruiting Marketing
• SAP Payroll, Work Zone, Opportunity Marketplace, SAP Analytics Cloud
• Compensation, Succession & Development, Learning, Performance & Goals
• SAP SuccessFactors Dedicated Resources

Benefits

• On-Time Implementation
• On-Budget Implementation
• Certified Multi-Module Consultants
• SAP Gold Partner
• SAP Recognised Expertise
• 100% Referencability and Project Success
• Unique RunPrime - Agile Project Management Methodology
• Unique RPN - Qualified Partner Package Solution Methodology
• Qualified HR Advisory Experts
• Vast Implementation Experience (100 - 200,000+ headcounts)

£105 to £223 a unit an hour

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jas.rai@veritasprime.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

291253415245997

Contact

Jas Rai
07825355501
jas.rai@veritasprime.com

Planning

• Planning service: Yes
• How the planning service works: As part of any Service provided by Veritas Prime, we spend the time to extensively plan a project to ensure success. Our consultants always consider the implications of any changes or configuration on future implementation plans. All of our consultants are certified in it at least Employee Central and have on average, an additional 2-3 certifications in other modules. We have specialists in every module of SuccessFactors and we bring our wealth of SuccessFactors and HR experience - many of our consultants worked on the client side prior to joining Veritas Prime. This brings a unique perspective to projects and has been a contributing factor in maintaining our 100% project success rate and referenceability. As part of our role as your partner for life, we advise, and help you plan how to get the most out of your current system and implement new features and modules.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • SAP SuccessFactors
  • SAP SuccessFactors Payroll
  • SAP SuccessFactors HXM Solutions
  • SAP SuccessFactors HXM Suite
  • SAP Integrations

Training

• Training service provided: Yes
• How the training service works: As part of any implementation, Veritas Prime provides Train-the-Trainer training for each module implemented in order to up-skill the administrators.; ; Veritas Prime also offers a wide range of other Training and Change Services tailored to project requirements. These include:; ; ● Advanced Admin Training & Workshops - For advanced training, Veritas Prime tailors the sessions to the client’s unique deployment. The training sessions include a specific agenda with objectives and exercises and is conducted by a certified consultant. As part of the sessions, the trainer will teach a specific topic and then provide a hands-on exercise for the client to complete.; ; ● Change Management - we have our own tried and tested Change Management framework which is delivered by our Change experts. Following a detailed scoping discussion, we can provide a proposal.; ; ● Quick Reference Guides - We have extensive experience in creating quick reference guides for all consumers of content within firms. These can be created for a wide variety of audiences including end-users and HR Admins, With our experience, we have a library of quick reference guides which we can tweak to meet a specific customer's environment and SuccessFactors set-up.; ; ● Much more...
• Training is tied to specific services: Yes
• Services the training service works with:
  • SAP SuccessFactors
  • SAP SuccessFactors Payroll
  • SAP SuccessFactors HXM Solutions
  • SAP SuccessFactors HXM Suite
  • SAP Integrations

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: As part of any Service provided by Veritas Prime, we spend the time to extensively plan a project to ensure success. Our consultants always consider the implications of any changes or configuration on future implementation plans. All of our consultants are certified in it at least Employee Central and have on average, an additional 2-3 certifications in other modules. We have specialists in every module of SuccessFactors and we bring our wealth of SuccessFactors and HR experience - many of our consultants worked on the client side prior to joining Veritas Prime. This brings a unique perspective to projects and has been a contributing factor in maintaining our 100% project success rate and referenceability. As part of our role as your partner for life, we advise, and help you plan how to get the most out of your current system and implement new features and modules.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • SAP SuccessFactors
  • SAP SuccessFactors HXM Solutions
  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Payroll

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We provide testing services for all aspects of SuccessFactors for all types of changes, including release management. Our testing can be provided through a range of Unit testing, functional, and Quality Assurance services.; ; As best practice, we approach functional testing of SuccessFactors with an aim to align to business processes, and to engage with business users from an early stage in the process. Through our iterative approach, more stakeholders are involved with each iteration, while the goals for testing shift from solution design to change and communications.; ; In terms of Quality Assurance, our business is based on providing clients with high-quality SAP SuccessFactors support and Implementation services. Every project we take on has a high emphasis on quality, and as a result, our projects are on-time, on budget, and referenceable. We've delivered Quality Assurance services for some of the world’s largest organisations.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Once the Hypercare period of implementation has concluded, organisations can choose to proceed with Veritas Prime for ongoing support. Veritas Prime delivers various flexible ongoing support packages for organisations to ensure they continue to get the most out of the system and evolve with the solution. This includes Level 1 BAU and Level 2 Configuration support. These two levels of support can be purchased separately or combined to create an overall subscription plan that aligns with business needs. Veritas Prime's SAP SuccessFactors support offerings can be found on the Digital Marketplace.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: For implementations projects, we provide dedicated resources that are aligned to the project. These consultants are allocated to the client’s project and are available to the client within the working patterns of 9 - 6pm, Monday to Friday. We expect all of our consultants to respond to clients within 4 - 6 hours within these working patterns. If out of hours support is required, this would be agreed on upfront with the client as part of the implementation.; ; We also have separate enhanced SLAs which cover our ongoing support services. Our support offerings are listed on the Digital Marketplace.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: The overall pricing of Veritas Prime's Services is dependant on the scope of the project. Prior to any project, we would provide an in-depth discovery session to understand your requirements, objectives, and business processes. This allows us to scope a project sufficiently and provide accurate pricing. Our front-heavy approach in terms of discovery, scoping and whiteboarding sessions ensure that we have a full understanding of your project prior to any configuration, which reduces the likelihood of change orders down the line.; ; Our pricing for Fixed and Time and Materials projects can be found in our Service Definition document.; ; All Veritas Prime active clients are provided a dedicated Customer Service Manager (CSM) who is responsible for managing the engagement and serving as the main contact.; ; Depending on the service being provided by Veritas Prime, the CSM’s role may be blended into another project role. For example, for implementation projects, the allocated Delivery Manager will take on the typical roles performed by a CSM.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: SOC2

Social Value

• Social Value:

  Social Value

  • Covid-19 recovery
  • Wellbeing

  Covid-19 recovery

  The SAP SuccessFactors suite provides solution capability to allow organisations to better manage the impacts of Covid 19 such as flexible reporting, Vaccination Management, Health & well-being and much more.; ; For example, in response to COVID-19, Veritas Prime built a free extension to enable organisations to track and manage employee health globally. This was designed and built in partnership with our customers.

  Wellbeing

  At Veritas Prime we are dedicated to ensuring the well-being of our employees all year round. We are constantly working on evolving the ways we promote well-being in the workplace. More information can be provided on request.

Pricing

• Price: £105 to £223 a unit an hour
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jas.rai@veritasprime.com. Tell them what format you need. It will help if you say what assistive technology you use.