Skip to main content

Beta Help us improve the Digital Marketplace - send your feedback

Automation Consultants

Agile Transformation and SAFe Implementation Consultancy

Automation Consultants provides consultancy, support and training for organisations using Agile at Scale, enabling governance and effective reporting without losing the benefits of Agile. AC is an Atlassian Enterprise Partner and provides tailored services for both the #1 Agile development tool, Jira Software, and Jira Align (formerly AgileCraft).

Features

  • High quality consultancy/project execution by experienced Atlassian Platinum Partner
  • Health checks, troubleshooting and other projects by Accredited consultants
  • Scaled Agile Framework (SAFe) transformations supported
  • Tailored training depending on requirement to focus on important features
  • Demonstrations and advice on DevOps tools
  • Configuration of applications to bespoke requirements
  • Implementation of Disaster Recovery and High Availability
  • Dedicated account management
  • AC is an AWS Select Partner
  • SAFe Accredited Consultants

Benefits

  • One stop shop for all Agile at Scale requirements
  • Confidence that suite is tailored to exact requirements
  • Ensure that you get the most out of DevOps tools
  • Ongoing business hours and 24/7 support available
  • Faster time to market
  • Higher performing teams
  • More satisfied customers and more engaged employees
  • Better return on investment
  • Complete transparency through reporting and measurable data
  • Scaled Agile Bronze Partner

Pricing

£750 to £1,250 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@automation-consultants.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 9 1 5 7 9 8 9 3 3 7 6 1 5 6

Contact

Automation Consultants Francis Miers
Telephone: +44 01189323001
Email: info@automation-consultants.com

Planning

Planning service
Yes
How the planning service works
Initial meeting with the buyer to determine service requirements.
Submission of a detailed service proposal to the buyer.
Review of the proposal with the buyer.
Proposal including a plan detailing tasks required to deploy the service.
Review of resources and costs required to deploy the service.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Atlassian software

Training

Training service provided
Yes
How the training service works
Automation Consultants has years of experience across the entire software lifecycle, and are one of the few active UK consultancies that can supply comprehensive Atlassian training courses. We can tailor these to an individual organisation's needs and offer specialist training at our site in Reading, at your premises or online.

Training offered on use of JIRA, Service Desk, Confluence, Bitbucket, Bamboo, Hipchat, Fisheye/Crucible and more.
Best advice and consultancy by Atlassian Solution Partners.
Tailored courses depending on requirement to focus on important features.
Official training supported by Atlassian.
Dedicated account management from Atlassian Accredited Sales Professional.
Extensive knowledge of Atlassian stack for integrated sessions.
Training is tied to specific services
Yes
Services the training service works with
Atlassian

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Identification of migration requirements from buyers.
Perform discovery services on existing deployments where appropriate.
Assess alternative options for migration.
Recommend optimal migration approach.
Provide full documentation for migration approach and decision process.
Setup or migration service is for specific cloud services
Yes
List of supported services
Atlassian software

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We perform detailed test requirements gathering.
Create provide test strategies and test plans.
Identify test cases.
Execute functional test scripts.
Provide performance test strategy and test plans.
Execute automated load and performance tests.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Hosted services offered at our secure data centre.
Hosting includes Atlassian software and Automation Consultants software.
Hosting services include other software such as 3rd Party plugins.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLAs are bespoke and can be tailored to individual customers' needs. Our highest tier of support offers a 15 minute time to response for Level 1 incidents.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Support is bespoke based on customer requirements.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Atlassian

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
14/12/2023
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

Automation Consultants’ Cloud services facilitate and promote means of remote working, helping our customers to connect with teams across great distances and remove the need to for unnecessary travel. Tangible reductions in carbon emissions can be traced through use of the tools we support, for instance Atlassian Jira Software or monday.com, which allow teams to work together remotely without face-to-face interaction.
The cloud hosting of the software systems and solutions that Automation Consultants provides also contribute to an overall reduction in carbon footprint. This can be seen through the more efficient storage of data on Cloud hosting suppliers such as AWS and MS Azure when compared to local hosting solutions and in-house data centres.
Within our own organisation, staff still work remotely most of the time. Many of our projects that would have once been on-site are now performed remotely including internal projects. This has resulted in a net-reduction of thousands of miles of weekly travel through commuting and off-site visits.
Automation Consultants also has a Carbon Reduction plan which commits AC to net zero by 2035. This extends to our services. A copy of this policy can be shared upon request.

Pricing

Price
£750 to £1,250 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@automation-consultants.com. Tell them what format you need. It will help if you say what assistive technology you use.