CYBERIAM HOLDINGS LIMITED

CyberIAM - Advisory Services

We offer Advisory Services to guide you, wherever you are on your Identity journey. Whether greenfield or experienced, we can advise you on a multitude of things including best practices and which software vendors are best for your business needs, using our highly trained experts.

Features

• Vendor Selection
• Maturity Assessments
• Full spectrum identity governance/management, implementation and services
• Full spectrum access management implementation and services
• Full spectrum privileged access management implementation and services
• Identity security business and advisorys services
• Advisory and conformance with registrated standards, such as GDPR/HIPAA/Cyber-insurance-standards

Benefits

• Project management oversight that leads well delivered solutions
• Appropriate for both green field customers/those with existing solutions.
• Alligns to industry and security best practice
• Vendor Agnostic methodology
• Well certified engineers with a wealth of experience and certifications
• Service are fit for purpose, taylored to meet customers needs

£51 to £275 a unit an hour

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@cyberiam.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

292130716553397

Contact

Andy Pinnington
08443350012
sales@cyberiam.com

Planning

• Planning service: Yes
• How the planning service works: More information available upon request Blend of Business and Technical Consultants help plan successful business outcomes during each stage of the implementation
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • CyberArk
  • SailPoint
  • BeyondTrust
  • Saviynt
  • PingID

Training

• Training service provided: Yes
• How the training service works: Available upon request - team augmentation training
• Training is tied to specific services: Yes
• Services the training service works with:
  • BeyondTrust
  • SailPoint
  • CyberArk
  • PingID

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Project dependant - more information available upon request
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Saviynt
  • SailPoint
  • CyberArk
  • BeyondTrust
  • PingID

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: CyberIAM provides enhancements to the existing product or system. Additionally, we help to ensure that the policies are aligned to best IAM/PAM practices or advised IAM/PAM practices. We are highly trained in Cyber Security software. We are accredited by these software companies and re-take our exams every two years. CyberIAM can also arrange vendor assurance governance on any aspect of implementation

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Advisory Services Package

Service scope

• Service constraints: None or unknown

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: 1-3 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Available upon request - agreed with user per project Low > Medium > High > Very High

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Perry Johnson, Registras Incorporated
• ISO/IEC 27001 accreditation date: 25/06/2023
• What the ISO/IEC 27001 doesn’t cover: None or unknown
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At CyberIAM, our environmental footprint is significantly smaller than similarly sized organizations due to numerous different factors which are built into our core business processes. We are an entirely paperless business, eliminating our reliance on paper for printing. CyberIAM also utilises a public cloud environment for our IT infrastructure, minimising our environmental impact, as resources are shared across Microsoft’s datacenters. We do not house our own data centres, keeping our carbon footprint small. We are also committed to recycling and re-using IT hardware, which is recycled wherever possible by approved suppliers, to guarantee that the hardware is recycled in the most environmentally friendly way possible. Furthermore, plastics are not used in any CyberIAM offices or for any business processes.

  Covid-19 recovery

  As an organization, CyberIAM responded quickly to the Covid-19 pandemic, enabling our employees to work from home and continue to do so as they wish, allowing for flexibility. This enables CyberIAM to adapt to any COVID-19-related challenges and to provide our services at all times without disruption. CyberIAM regularly holds company meetings and virtual social events which allow everyone to communicate and socialize without risk. Now that staff are permitted to return to offices, there are suggestion boxes for employees to anonymously let us know about anything that would help them carry out their duties safely and comfortably. CyberIAM’s offices also have COVID-19 rapid flow tests, hand sanitisers and temperature monitors available at all times

  Tackling economic inequality

  At CyberIAM we are committed to diversity, inclusion and equality. Our employees hail from all around the globe and are all paid higher than the national average in each territory.

  Equal opportunity

  Our equal opportunities policy is in place to enforce our firm belief in equality for all. Everybody at the company has the same opportunity for training, recruitment and selection. Our jobs are advertised to a diverse audience and our employees come from around the world including the UK, South Africa, Spain, Philippines and Australia. We specify that our initiatives need to include gender representation and typically under supported, disadvantaged groups. Most recently CyberIAM celebrated Eid in April and May 2022. We also offer a women’s support network group for the women in our company of all ages, ethnicities and backgrounds.

  Wellbeing

  Our offices are stocked with fruit, snacks and drinks to support the health and wellbeing of our employees. We also have a social committee who organize and run events for the company, ensuring everybody gets to have fun and socialize if they wish to. We have an open-door policy where people are encouraged to share and resolve any worries they have; we work with our employees to ensure they are happy and comfortable, e.g. flexible working hours to accommodate childcare needs. We work hard for our inclusive and supportive culture where everyone and their views, beliefs and goals are respected.

Pricing

• Price: £51 to £275 a unit an hour
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@cyberiam.com. Tell them what format you need. It will help if you say what assistive technology you use.