Healthcare Clinical Informatics Ltd
NHS Cloud Digital Strategy & Data Strategy Services for Electronic Patient Record (EPR)
EPR and digital Healthcare Strategy, Data Strategy, Information Management & Technology Strategy, Healthcare Information Strategy, Strategic Context, Evaluation of Current Capabilities, Strengths, Weaknesses, Opportunities, Threats, Review of Existing Strategic Programme, Gap Analysis, Vision, Digital Roadmap, Mission, Themes, Objectives, Integrated, Plans, Budgets, Transformation , Innovation, Outcomes, Governance, Programme/Project Management
Features
- Fixed Price work packages and deliverables
- Complete Data Strategy for EPR and other systems
- Delivered by knowledgeable experienced senior consultants including clinicians
- Worked with providers in all sectors and CCGs
- Engages your stakeholders including service users
- Defines the future and measures where you are
- Sets out a costed plan to deliver your future vision
- Any of combination of digital, IT, informatics and research
- All EPR systems supported: Epic, Oracle/Cerner, Meditech
- Can include an optional visual representation of the strategy
Benefits
- Proven Methodology with predictable results
- Senior strategic consultants who have completed multiple engagements
- Experience of digital technology, health care and system vendors
- Thought leadership and lessons learnt from other geographies
- Ability to interact at all levels of the organisation
- Participative decisioning making to gain ownership
- Flexible, innovative and value for money
- Methodology is constantly being refined through client feedback
- Dedicated service line leadership
- Cyber Essential Plus Accredited
Pricing
£275 to £1,200 a unit a day
Service documents
Request an accessible format
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email the supplier at gemma.griffiths@thehcigroup.com.
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Framework
G-Cloud 14
Service ID
2 9 2 8 6 7 0 1 2 8 8 9 6 8 2
Contact
Healthcare Clinical Informatics Ltd
Gemma Griffiths
Telephone: +44 1792 717205
Email: gemma.griffiths@thehcigroup.com
Planning
- Planning service
- Yes
- How the planning service works
- Through our end-to-end IM&T consultancy services we are able to support customers from programme inception and options analysis, specification through business case, procurement, programme design, transformation, implementation, benefits planning, managed implementation services, activation and go-live, programme assurance and readiness assessment, post go-live optimisation and ongoing solution support.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We work closely with the client and the vendor to develop a detailed Training needs analysis and delivery plan. We can ensure that all staff are trained in the relevant areas of the system via classroom training, e-learning and webinars. Our process for this is as follows: Training Needs Analysis, Training strategy development, Training plan development, Training domain design, load and management, ESR/LMS review, trainer selection and development, Training materials development and localisation, Training design validation, Training delivery, BAU training strategy review, Product knowledge transfer.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our service supports customers' to migrate between solutions via technical and interface analysis design and activation in addition to the preparation of staff and organisational readiness.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- During the implementation phase of the deployment we work on the build and configuration with our clients to ensure that the quality is what has been specified in earlier phases of procurement by testing all functions. HCI does this via Programme assurance, Business continuity and resource planning, Operational readiness audit, Stakeholder/ Communication Plan and management, Business process and design and documentation, Gap analysis, Standard Operating Procedures, Track benefits and assign owners, Data warehouse implementation, Data quality review, Dashboard roll out, Business Intelligence data review, Data migration, Reporting analysis, Extract transformation and load, IT Help desk support, Test execution, Integration testing, Training materials developed and localisation, Training design validation, Training delivery, Go live communication plan, Training review, Scoping of go live support, Cutover planning
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- HCI's Subject Matter Experts (SMEs) work alongside your teams to assess how the deployment has gone to date and to make appropriate recommendations. We work with you to build a plan to ensure you start optimising your system immediately as well as in the long term. HCI’s consultancy services assist you with strategy, ensuring that you are reaching your goals by building a new roadmap that matches your needs. Once we have identified where the main issues are we can help by writing a plan of action. If you wish we can then project manage the complete roll out and ensure that you have the teams in place to get you up to your targets as soon as possible with minimal disruption. All work is bespoke – we match the work flow to the clients needs. Our Subject Matter Experts are there to work with the client, helping them to get buy-in from their teams and allowing them to utilise the system to its highest potential. Assurance and Optimisation is key and we will ensure that your system is helping your organisation achieve its overall goals, including accurate reporting and unifying patient records across the trust.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Immediate to maximum 24 hours response time
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Support is provided via a dedicated Account Manager who is able to harness the support of HCi Service Line Leads and Subject Matter Experts (SMEs). They will support customers and signpost (and coordinate) communication with the appropriate HCi expert.
- First tier escalation to Delivery staff
- Second tier escalation to Account Executive
- Third tier escalation to Director of Operations
- Fourth tier escalation to Global SVP
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We demonstrate an effective stewardship of the environment through activities that:
Deliver additional environmental benefits including working towards net zero greenhouse gas emissions.
Influence staff, suppliers, customers and communities to support environmental protection and improvementCovid-19 recovery
We help local communities to manage and recover from the impact of COVID-19
through activities that:
Support people and communities to manage and recover from the impacts of COVID-19, including those worst affected or who are shielding.
Support organisations and businesses to manage and recover from the impacts of COVID-19, including where new ways of working are needed to deliver services.
Create employment, re-training and other return to work opportunities for those left unemployed by COVID-19, particularly new opportunities in high growth sectors.
Support the physical and mental health of people affected by COVID-19, including reducing the demand on health and care services.
Improve workplace conditions that support the COVID-19 recovery effort including effective social distancing, remote working, and sustainable travel solutions.Tackling economic inequality
We create new businesses, new jobs and new skills through activities that:
Create opportunities for entrepreneurship and help new, small organisations to grow, supporting economic growth and business creation.
Create employment opportunities particularly for those who face barriers to employment and/or who are located in deprived areas.
Create employment and training opportunities, particularly for people in industries with known skills shortages or in high growth sectors.
Support educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications.
Influence staff, suppliers, customers and communities to support employment and skills opportunities in high growth sectors.
We increase supply chain resilience and capacity through activities that:
Create a diverse supply chain including new businesses and entrepreneurs, start-ups, SMEs, VCSEs and mutuals.
Support innovation and disruptive technologies throughout the supply chain to deliver lower cost and/or higher quality goods and services.
Support the development of scalable and future-proofed new methods to modernise delivery and increase productivity.
Demonstrate collaboration throughout the supply chain, and a fair and responsible approach to working with supply chain partners.
Demonstrate actions to identify and manage cyber security risks, including in the supply chain.
Influence staff, suppliers, customers and communities to support resilience and capacity in the supply chain.Equal opportunity
We reduce the disability employment gap through activities that:
Demonstrate action to increase the representation of disabled people in the contract workforce.
Support disabled people in developing new skills, including through training schemes that result in recognised qualifications.
Influence staff, suppliers, customers and communities to support disabled people.
We tackle workforce inequality through activities that:
Demonstrate action to identify and tackle inequality in employment, skills and pay in the contract workforce.
Support in-work progression to help people, including those from disadvantaged or minority groups, to move into higher paid work by developing new skills.
Demonstrate action to identify and manage the risks of modern slavery, including in the supply chain.Wellbeing
We improve health and wellbeing through activities that:
Demonstrate action to support the health and wellbeing, including physical and mental health, in the workforce.
Influence staff, suppliers, customers and communities to support health and wellbeing, including physical and mental health.
We improve community integration through activities that:
Demonstrate collaboration with users and communities in the co-design and delivery of the contract to support strong integrated communities.
Influence staff, suppliers, customers and communities to support strong, integrated communities.
Pricing
- Price
- £275 to £1,200 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gemma.griffiths@thehcigroup.com.
Tell them what format you need. It will help if you say what assistive technology you use.