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Networkology Ltd

Cloud-Based AI-Driven Enterprise Wireless LAN / WAN Service

Networkology’s Cloud-Based AI service implements an AI-driven wireless network, providing advanced location tracking of users and facilitating microservices based on access point proximity, user pathfinding & congregation. Location accuracy allows the AI system to redistribute connections around the Wi-Fi mesh for optimal signal.

Features

  • Implementation, configuration and optional ongoing management of your wireless platform
  • Service level monitoring details performance of connections, stability and speed
  • Platform is fully accessible through APIs
  • WIFI Platform supports 802.11ax(Wi-Fi-6), 802.11ac and standard 2+5GHz bands
  • Platform offers dynamic beam-forming for improved user performance
  • Provides management information for user location tracking and congregation data
  • Unlimited virtual beacons instead of reliance on physical beacons
  • AI-driven Wi-Fi platform operation
  • Intelligent Wi-Fi networking platform featuring highly accurate location-based services capabilities

Benefits

  • Greater WIFI assurance through AI-driven platform management & operation
  • Agile microservices architecture enables development of location-based applications
  • Greater deployment flexibility through use of unlimited virtual beacons
  • Provides location services for people or objects
  • Asset tracking of all WIFI & BlueTooth devices or tags

Pricing

£400 to £1,500 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@networkology.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 9 3 5 5 6 2 4 8 7 7 7 1 8 5

Contact

Networkology Ltd David Owen
Telephone: 01249700084
Email: tenders@networkology.com

Planning

Planning service
Yes
How the planning service works
Networkology helps buyers plan for IT change in order to avoid common pitfalls and cost overruns, meet deadlines and satisfy expectations. Networkology's planning services guide buyers through these strategic changes, empowering buyers to improve critical IT services and accomplish business objectives.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Networkology can provide targeted, effective and timely training on all of our cloud services. Networkology's training not only improves your technical skills, it enhances the long-term value and return on investment of your technology.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Networkology's Technology Consultants help buyers migrate to our cloud services by going beyond technical requirements to understand business, end-user expectations and technology interdependencies. The result is a fully integrated service and/or solution that is deployed across the organisation
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We ensure that our services go through a rigorous quality assurance process that is defined by our ISO9001 Policies. Our qualified Technology Consultants carry out thorough automated and manual performance testing. This ensures that the performance of the services we provide are of the highest standards.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
NONE

User support

Email or online ticketing support
Email or online ticketing
Support response times
Standard offering is Mon-Fri 9-5.
Out of normal hours optional at additional charge.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Networkology operates a triage process, which helps decide the order in which incidents are escalated. On preliminary assessment, we apply measures according to the impact of the incident to you. This allows us to categorise incidents from Priority 1 to Priority 4.

Example Support Levels:

PRIORITY 1 - CRITICAL

Priority 1 incidents are likely to critically impact your ability to conduct business. We’ll respond to a Priority 1 incident within 1 hour.

PRIORITY 2 - HIGH IMPACT DISRUPTION

Priority 2 incidents are high-impact problems that interrupt your organisation, but there’s still capacity to continue to be productive. We’ll respond to a Priority 2 incident within 4 hours.

PRIORITY 3 - MINOR IMPACT DISRUPTION

Priority 3 incidents are medium-to-low impact problems that comprise of limited loss of non-critical business functionality. We’ll respond to a Priority 3 incident within 8 hours.

PRIORITY 4 – INFORMATIONAL REQUEST

Priority 4 issues include requests that do not fall within the Priority 1 – Priority 3 classifications. We’ll respond to a Priority 4 incidents within 24 hours.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
26/03/2020
What the ISO/IEC 27001 doesn’t cover
Scope of certification covers the entire organisation and all services.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Networkology is a Carbon Negative company. Our contributions to the environment via Carbon Neutral Britain offset more than 100% of our impact to the environment. In addition to this Networkology is a virtual first company which results in significantly less impact to the environment than a standard office based company. Networkology is accredited to ISO 14001, which provides us with a framework to protect the environment and respond to changing environmental conditions in balance with socio-economic needs.

Covid-19 recovery

As a company that has been operating virtually since April 2020 the pandemic had little impact to our service offerings and operations. We successfully managed to keep our staff safe and customers serviced and took our own experience of operating remotely to many of our customers that had not yet made the step to operating virtually. Networkology follows all government advice and supplements this with professional guidance from a partner organisation, which has ensured all of our implemented measures keep both our staff and customers safe during the pandemic.

Tackling economic inequality

Networkology is a Disability Confident and a Real Living Wage employer. The Real Living Wage is based on the cost of living and is voluntarily paid by employers that believe we all need a wage that meets our everyday needs. Being a Real Living Wage employer means that we will always pay more than the National Wage and is the only wage rate based upon what people need to live. The Disability Confident scheme supports employers to make the most of the talents disabled people can bring to your workplace. Being a Disability Confident employer means that we offer inclusive and accessible recruitment, we will offer an interview to disabled people and we will support our existing employees.

Equal opportunity

Networkology is an equal opportunities employer. We ensure that all workers are treated appropriately and fairly and that, all things being equal, no candidate is treated unfairly because of their age, gender, race, sexuality or any other protected characteristic. Networkology also operates a veteran recruitment programme, NetVets. We recognise and value the unique combination of skills and attributes that veterans and service leavers possess. Our strong focus on defence and the public sector, combined with our core values allows us to offer a working environment perfectly suited to those looking to leave the services and continue their career as civilians.

Wellbeing

Networkology promotes home working and employee independence over traditional office-based inflexible practices. Whilst this is great, we do acknowledge that this approach, combined with the continuing challenging global situation can have an impact on mental health, the impact of which varies from person to person. Sometimes we all need human interaction, if only to offload about our weekend or subjects that are nothing to do with work. This is why we introduced the Oasis. Quite simply, it’s a weekly virtual session where people can gather and chat freely, with no agenda, rules or expectations. We also offer a number of social events run throughout the year to give staff and their families an opportunity to meet up and enjoy time away from work in a relaxed, friendly environment. To further support our staff in their day to day activities we provide a managed Knowledge Base library where the collective Networkology Knowledge is shared and regularly built upon.

Pricing

Price
£400 to £1,500 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@networkology.com. Tell them what format you need. It will help if you say what assistive technology you use.