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2I LIMITED

Test Automation

2i's Test Automation service accelerates delivery while protecting critical citizen services. We prevent quality issues through AI-powered automation, CI/CD integration, and sustainable frameworks aligned to your environment. Enable rapid, reliable deployment that reduces costly rework, demonstrates measurable value, and delivers confidence, getting it right first time, every time.

Features

  • AI-powered Test Automation Framework design aligned to service criticality
  • Test Automation Architects and Engineers with public sector experience
  • Development background consultants enabling deep technical insight and collaboration
  • AI-powered functional and non-functional test automation aligned to compliance
  • CI/CD pipeline test integration enabling continuous quality validation
  • Test tool selection and implementation aligned to operational risk
  • Broad test automation expertise for public sector environments
  • UI Web automation validating citizen-facing digital service interfaces
  • API and Service Testing ensuring reliable system integration
  • Mobile automation for iOS and Android across public services

Benefits

  • Prevent quality issues affecting critical citizen services in production
  • Protect critical citizen services and your reputation from failures
  • Demonstrate effective public fund use through ROI and evidence
  • Reduce costly deployment rework through automated defect detection
  • Reduce change lead times and increase deployment frequency
  • Build internal capability and reduce supplier dependency through upskilling
  • Enable data-driven release decisions through automated reporting and evidence
  • Reduce ongoing testing costs and improve digital service sustainability

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ryan.james@2itesting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

2 9 3 9 1 6 8 6 9 7 7 5 5 6 1

Contact

2I LIMITED Ryan James
Telephone: 0131 220 6888
Email: ryan.james@2itesting.com

About your service

Service categories

Cloud Support Services

Quality Assurance and Performance Testing

  • Assurance/testing design
  • Infrastructure performance testing
  • Other

Test automation

  • Development
  • Implementation

Performance testing

  • Load Testing
  • Stress Testing
  • Volume Testing
  • Soak Testing
  • Scalability Testing
  • Capacity Planning

Operational readiness testing

  • Accessibility testing

Service scope

Service constraints
We do not have any service constraints within the UK.

User support

Email or online ticketing support
Yes
Support response times
Testing is typically undertaken on site, with team members available in person or via email throughout all planned test windows, ensuring timely collaboration and rapid issue resolution during execution.

Email support will be provided throughout the engagement window for test planning activities, enabling early clarification, coordination, and agreement of scope, schedules, and requirements.

All support requests will receive a response within a maximum of 2 working days. During planned test windows, response times will be significantly faster to reflect the critical nature of testing activities and delivery timelines.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Telephone and email support are provided through dedicated contact numbers assigned for each engagement. Our UK-based teams typically work on client sites and provide on site support as standard, ensuring close collaboration and rapid response.

Each client is assigned a named Service Delivery Manager, who acts as the primary point of contact throughout the engagement. Clients also have direct access to their Account Manager, ensuring both operational and commercial support are readily available.

Standard support hours are 9 to 5 on working days. Additional support outside these hours can be provided upon request and will be agreed with the customer at an additional charge.

During critical periods such as test planning and execution windows, escalation is managed through a named, engagement specific escalation matrix. Escalations will be acknowledged and responded to within 3 hours.

We are highly flexible in our approach and are always willing to discuss enhanced service levels tailored to meet specific client requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
No

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £492.00 £157.00
QAT analyst £558.00 £214.00
Senior QAT analyst £774.00 £235.00
Lead QAT analyst £906.00 £286.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £492.00 £167.00
Test engineer £714.00 £238.00
Senior test engineer £870.00 £255.00
Lead test engineer £954.00 £345.00
Test manager
Role level UK Rate Offshore Rate
Test manager £930.00 £400.00
Head of test £1,288.00 £500.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Citation ISO
ISO/IEC 27001 accreditation date
Friday 8 August 2025
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
Citation ISO
ISO 9001 accreditation date
Friday 28 June 2024
What the ISO 9001 doesn’t cover
N/A
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
5053d536-082f-4873-a55b-2b061ba3d19b
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
Aebf14ed-dae9-4449-bb1f-ecb443d18a70
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ryan.james@2itesting.com. Tell them what format you need. It will help if you say what assistive technology you use.