Bourne Valley Systems Ltd
Linux/Unix Specialist Systems Support
We build, design and support Enterprise Linux/Unix-based systems in Multi-Cloud environments
Features
- Linux and UNIX architecture specialists
- Systems Design and Implementation
- Enterprise Solutions
- Responsive. through-life Support
- Red Hat Certified Consultants
- Database, middleware and webserver integration
- OS installation
Benefits
- Continuous service improvements
- Security cleared staff
- Reduced risk of service failure
- Maximised availability
- Conformation to Best Practice
Pricing
£800 to £1,500 a user a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jez@bournevalleysystems.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
2 9 5 0 4 9 2 0 8 8 4 5 3 1 5
Contact
Bourne Valley Systems Ltd
Jez Ahl
Telephone: +447824849627
Email: jez@bournevalleysystems.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- We provide experienced technical specialists who will support the buyer in planning their UNIX-based solution. We have over 20 years' experience of UNIX-based systems, extensively in Defence Environments
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We guide the buyer through their migration to the cloud, or between cloud services, based on our experience in this industry sector
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Our technical specialists can help the buyer to set the required performance measurement criteria of their solution, and can effectively measure platform performance
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We have extensive experience in support of all UNIX-based operating systems, as well as the software products that run on them.
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Support arrangements will be agreed with the buyer depending on requirements. The cost of this will depend on specific requirements
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- First, second and third line support of the infrastructure and the applications residing on it. We provide a lead consultant with strong management and technical background
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Equal opportunity
- Wellbeing
Fighting climate change
We strive to keep compute resources to a minimum, including turning off servers/infrastructure when not required. We keep travel to a minimum.Covid-19 recovery
Our platform enables users to work remotely, where staff may need to work from home.Equal opportunity
Bourne Valley Systems is committed to equal opportunity for all employees and sub-contractors. We use the best talent available to us, regardless of race, colour, gender, religion, age, belief or any other status protected in our laws. We do not tolerate any kind of harassment or discrimination.Wellbeing
We operate a duty of care to the wellbeing of our staff and sub-contractors.
Pricing
- Price
- £800 to £1,500 a user a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jez@bournevalleysystems.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.