Th3rd Curve Ltd

Microsoft Project (including optional Microsoft Planner integration)

Support, training and consulting services for implementations of Microsoft Project integrated with Microsoft Planner. Strategic consulting, implementation, configuration, training, administration, data management, migration, application support and integration services as required.

Features

• Develop delivery plans with Buyer teams, ensuring realistic delivery schedule.
• Maintain plans for accurate performance reporting on implementation progress.
• Rapidly deploy Microsoft Project and Planner using experts
• Deliver upgrades, migration assistance, and system health checks.
• Advise on pricing models for swift engagement and best value.
• Provide plug and play connectors between Microsoft Office applications.
• Provide training materials and roll out support on the software

Benefits

• Comprehensive planning and management of new deployments or upgrades
• Improve delivery confidence and benefits realisation
• Comprehensive planning and management of new deployments or upgrades
• Stakeholder engagement ensures better business buy in to new technology
• Controlled deployment and training for Project and Planner
• Regular communication with users during the project phase

£500 to £1,600 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@th3rdcurve.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

295597968888537

Contact

Niall Faris
07989 437362
info@th3rdcurve.com

Planning

• Planning service: Yes
• How the planning service works: With extensive expertise in Microsoft software, both Cloud and On-Premise, we specialise in planning, implementing, and supporting portfolios, projects, and controls. Our process involves assessing organisational needs, designing solutions, migrating data, configuring, testing, and supporting rollout. Collaborative workshops ensure stakeholder alignment and user adoption.; We offer tailored services, applying best practices to cloud technology and business systems. Through engagement, we analyse risks, define outcomes, and plan resources. Our professionals manage timescales, costs, and risks while providing oversight through standard reporting.; Skilled in digital delivery to GDS standards, our experienced consultants use Microsoft products for successful outcomes. Whether it's cloud migration or software services, we ensure robust planning and effective delivery.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Understanding our clients' needs, we tailor training materials and plans, ensuring timely and effective training for all. We offer direct training or 'train the trainer' sessions. Our training methods range from classroom-based to virtual sessions, accommodating various learning styles.; ; We customise training materials for different user groups, covering system usage and administration processes. Working with clients, we ensure materials serve as user and administrator guides, offering step-by-step instructions and lasting reference.; ; We record training sessions for future use and emphasise simplicity, providing clear, logical, and engaging materials. Our goal is to leave a lasting legacy of effective training, empowering users to maximise system utilisation.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Drawing on proven best practices, we tailor our setup services to sector-specific needs to ensure a successful implementation. Engaging with the Buyer’s team, we assess current processes, data quality, and desired outcomes to define setup options and manage risks and costs effectively. Stakeholder involvement ensures business process alignment and benefits maximisation. Leveraging various tools, from data quality analysis to phased migration approaches, we ensure seamless transitions mirroring "to be" business processes.; ; Our friendly team possess strong experience in migrating from legacy platforms across diverse organisations. We collaborate closely with clients to understand migration requirements and ensure benefits realisation. To minimise migration risks, we implement measures such as data backup and thorough testing routines. Pre-migration evaluations assess the existing service landscape comprehensively. We facilitate internal departmental collaboration to secure migration sign-off and ensure functionality and performance alignment.; ; We offer support for customers transitioning between cloud providers or from On-Premise to Cloud, following a structured migration process. This process involves reviewing and updating configurations, collaborating on data management, integrating systems, providing training, and ongoing user support.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We collaborate with buyers to establish clear requirements for quality assurance and performance testing, identifying acceptance criteria a for development and testing.; ; Engaging with the Buyer, we assess desired outcomes and translate them into quality and testing objectives for the service. Our standard processes support all services, providing buyers with information from software suppliers and facilitating fair test setup and buyer sign-off. We troubleshoot issues alongside Buyers' users and collaborate to address any shortfalls in expected results.; ; We work to reflect any business process needs in test objectives using various solutions and tools, from data analysis to automated test scripting, we optimise the processes for maximum value.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide end-to-end support for Microsoft implementations. Our services contain everything from initial deployment to user training and ongoing maintenance.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times will be agreed as part of a service level agreement with the client.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We can provide first, second and third line support – either by telephone, email or, if the situation necessitates it, on-site support for the services that we provide to our clients. There is no additional charge for this as it is included within our pricing. We would provide a technical account manager as standard who may, in certain instances, refer particular queries to a cloud support engineer.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Oracle

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  th3rdcurve believes in and is committed to being an environmentally friendly company. We do not operate company vehicles and we encourage our staff to use public transport when travelling to our office or the offices of our clients. We participate in the Bike2Work scheme to encourage our staff to cycle instead of using other forms of transport. We encourage remote working and all our roles are hybrid. ; ; Our office is located in a shared office space, which is committed to climate change and decreasing greenhouse house emissions and being a net zero carbon business by 2030. Year on year, it has reduced its overall energy consumption, by removing gas boilers, installing LED lighting and efficient heating and ventilation systems. ; ; We ensure our office waste is separated and recycled accordingly. We are a majority paperless company, with printing used only as a last resort or legal requirement. We discourage the use of a printer if work can be done electronically. ; ; Th3rdcurve works with clients and suppliers to promote a focus on climate change. This has included the design and implementation of reports and dashboards on large infrastructure projects to monitor and drive their commitments to the environment, notably compliance with environmental and energy efficiency requirements.; ; We will continue to seek further opportunities and improvements, wherever possible, to tackle climate change to try to safeguard our planet for future generations.

  Covid-19 recovery

  Throughout COVID-19 all our roles were fully remote and now have transitioned to a hybrid working model. During lockdown, we supplied our staff with office equipment to set up a functional and healthy workspace at home. We set up Slack, a messaging app for that connects people to business-related information and discussion. To retain morale and grow team bonding, we used Whatsapp to stay in regular social contact and we organised (non-compulsory) after work virtual team quizzes. We also encouraged our staff to think of each other during the lockdown and look out for signs of anyone that seemed to be withdrawn or struggling.; ; When it was required, we implemented social distancing and face masks in line with government guidance. We are proud that, despite being a small company, we were able to flex and adapt to the situation to provide continued services to our clients to work in a fully virtual and then later hybrid way. We did not need to use the furlough scheme - we continued to keep everyone working and paid.; ; Additionally, once hybrid working began, we fully supported the decision of a member of staff who wanted to continue to fully work from home to protect their physical and mental health.; ; In early 2021, a small team took part in Race The Thames where, through indoor rowing, cycling and running, covered a distance of 346km and raising £2,822 for charity in just one week.

  Tackling economic inequality

  th3rdcurve runs both graduate and internship schemes. For our first graduate scheme, we partnered with GradFuel and the Kickstarter Scheme, which is for 18–24-year-olds on universal credit. For our internships, we approach a variety of universities and courses across the UK to ensure a diverse range of candidates. ; ; We support our staff in undertaking additional training and professional qualifications. We encourage our staff to share their knowledge and expertise by training other members of staff regularly and hosting lessons learnt sessions. ; ; We have a corporate social responsibility partnership with Date Sultan, a company that sources premium dates with ethical and Fairtrade purchasing at the heart of what it does, ensuring that everyone in its supply chain is paid a fair living wage and isn't a victim of modern slavery.

  Equal opportunity

  th3rdcurve employs individuals from a diverse range of social, economic and ethnic backgrounds. We firmly believe that having a diverse and inclusive workforce, where people are valued for their individuality – in fact, ‘individuality’ is one of our company values – brings a wealth of differing experiences and perspectives that strengthen the services that our company provides. We currently have a gender ratio of 40% females, which we pride ourselves in as this much higher than the industry average.; ; We have a partnership with The Diversity Hut, a social enterprise that actively and positively promotes diversity and inclusion, and equips companies with the knowledge and tools to attract and retain diversity, therefore increasing productivity, profitability and innovation.

  Wellbeing

  th3rdcurve is fully committed to employee wellbeing. We pride ourselves in being proactive and campaigning for healthy mental and physical health. We have appointed a mental wellbeing champion who regularly provides insight, tips and help for our employees’ wellbeing through regular bulletins and events.; ; We provide SAD lamps to help our team through the winter months and have an internal guide on supporting mental wellbeing. All staff members have access to wellbeing portals via Vitality and UNUM, which has a 24/7 employee assistance helpline. ; ; We run wellbeing days where the whole company gets together to focus on our mental wellbeing and support each other. We encourage our staff to take part in charity events, particularly focused around wellbeing and mental health charities. For example, we have participated in the Race the Thames rowing competition and The Lost Hours Walk, both supporting CALM (Campaign Against Living Miserably) charity. We also ran an internal step competition to encourage our staff to walk more and get outside for the benefit of their mental and physical health.; ; Throughout the year we run anonymous surveys to get feedback on our employees’ wellbeing and gather suggestions for other events or improvements. We encourage our employees to meet up in person to ensure there is connection across the team as we know this is beneficial for wellbeing especially with hybrid working.; ; We are particularly mindful of our staff’s wellbeing when individuals are embedded within a client organisation. Each commission has a director-level commission lead who is responsible for the team's wellbeing. Additionally, everyone meets regularly with their line managers, where a discussion on wellbeing is part of the standard agenda. We also have a ‘buddy’ system, where our staff have a nominated colleague to contact for advice, encouragement and to ‘check in’ with each other informally.

Pricing

• Price: £500 to £1,600 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@th3rdcurve.com. Tell them what format you need. It will help if you say what assistive technology you use.