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Ve3 Global Ltd

The Ultimate Cloud Migration Services

Continue your cloud journey by transitioning existing applications and services to Azure or AWS with VE3's comprehensive migration service. Whether working independently or collaboratively with your team, our Azure/AWS Cloud Migration Teams facilitate seamless transitions from on-premise physical or virtual environments, as well as from public or private clouds.

Features

  • Work with experienced Certified Azure/AWS Consultants
  • Work with Cloud experienced Programme and Project Delivery experts
  • Migrate both Windows and Open Source workloads to Azure/AWS
  • Migrate from Physical, VMware and Hyper-V to Azure/AWS
  • Migrate from outsourced data centres / private cloud to Azure/AWS
  • Agentless options for non-invasive migration to Azure/AWS
  • Migrate to Azure/AWS IaaS or PaaS
  • Part of our proven PUBSEC methodology

Benefits

  • Benefit from our Azure/AWS migration experience across numerous complex projects
  • Exit expensive data centre contracts
  • Reduce ongoing hosting costs
  • Accelerate cloud adoption
  • Achieve your organisational priorities using Cloud as an enabler
  • Fixed price cost model for migration delivers financial control
  • Combat resistance to change any negative attitudes towards the technologies

Pricing

£175 to £850 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 9 5 7 4 9 6 3 1 3 0 8 1 1 6

Contact

Ve3 Global Ltd Nikhil Alex
Telephone: 02045520840
Email: prime@ve3.global

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
None
System requirements
  • Access to cloud infrastructure.
  • Cloud security certification

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response times for tickets vary depending on their priority level. Initial responses align with our response SLAs, ensuring timely handling of urgent issues. However, response times for general inquiries may not be specifically targeted. On weekends, response times will be contingent upon whether weekend support is engaged.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Basic Support:

Service Hours: 08:00 - 18:00 Monday to Friday excluding UK Public Holidays
Service Availability: 99.5%
SLA Targets:
P1: 12 hours
P2: 24 hours
P3 and P4: 85% within 5 working days
Telephone Support: No
Email Support: No
Self-serve Portal: Yes
Standard Support:

Service Hours: 08:00 - 18:00 Monday to Friday excluding UK Public Holidays
Service Availability: 99.7%
SLA Targets:
P1: 8 hours 24x7
P2: 16 hours
P3: 24 hours
P4: 85% within 5 working days
Telephone Support: No
Email Support: Yes
Self-serve Portal: Yes
Premium Support:

Service Hours: 08:00 - 18:00 Monday to Friday excluding UK Public Holidays
Service Availability: 99.9%
SLA Targets:
P1: 4 hours 24x7
P2: 8 hours
P3: 12 hours
P4: 85% within 5 working days
Telephone Support: Yes
Email Support: Yes
Self-serve Portal: Yes
These support tiers cater to various needs, offering different levels of availability, response times, and support channels.
Support available to third parties
No

Onboarding and offboarding

Getting started
We customize our onboarding services to align with the specific requirements of our customers. This can be achieved through our standard predefined services or by offering tailored, custom services. For more details, feel free to request additional information.
Service documentation
Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction
Exit terms and processes are established during the contracting phase. The specific format, turnaround time, and procedures related to data extraction are determined at this juncture. Further details are available upon request.
End-of-contract process
End-of-contract scenarios are predetermined and can be customized to meet customer needs, or we can offer a standard solution based on ITIL v3 processes and guidelines. Additional costs are evaluated on a case-by-case basis, depending on the size and complexity of activities involved. For more details, please feel free to request further information.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Our service for "The Ultimate Cloud Migration Services" has been meticulously designed to ensure compatibility and functionality across both desktop and mobile devices. While the core features and functionalities remain consistent between the two platforms, the mobile interface is optimized for smaller screens, offering a more streamlined and touch-friendly user experience. Certain advanced functionalities may be prioritized for the desktop version due to screen limitations, but overall, users can seamlessly access and manage their cloud migration tasks from anywhere, on any device.
Service interface
Yes
User support accessibility
WCAG 2.1 AA or EN 301 549
Description of service interface
"The Ultimate Cloud Migration Services" offers a comprehensive service interface accessible through web browsers. It provides a user-friendly dashboard where users can initiate and manage their cloud migration projects. The interface facilitates tasks such as assessing current infrastructure, planning migration strategies, tracking migration progress, and monitoring post-migration performance. Users can access detailed reports and analytics to gain insights into their migration processes. The interface is designed with intuitive navigation, clear labeling, and responsive design to ensure a seamless user experience.
Accessibility standards
WCAG 2.1 AA or EN 301 549
Accessibility testing
To ensure accessibility for users of assistive technology, extensive interface testing has been conducted for "The Ultimate Cloud Migration Services." We have engaged individuals who rely on screen readers, voice recognition software, and alternative input devices to navigate and interact with the interface. During testing, participants performed various tasks related to initiating and managing cloud migration projects, providing feedback on usability, accessibility, and any encountered barriers. Observations from these sessions have been instrumental in identifying areas for improvement, such as enhancing keyboard navigation, implementing screen reader compatibility, and ensuring all interactive elements have appropriate labels and alternative text. By prioritizing accessibility testing and incorporating feedback from users of assistive technology, we strive to create a service interface that is inclusive and accessible to all users.
API
Yes
What users can and can't do using the API
Our service for "The Ultimate Cloud Migration Services" provides a robust API for users to integrate and automate various aspects of cloud migration processes. Through the API, users can programmatically set up the service by initiating migration tasks, configuring migration settings, and monitoring progress. Additionally, users can make changes to migration plans, such as modifying migration schedules, adjusting resource mappings, and scaling migration resources dynamically. However, certain administrative tasks, such as billing and subscription management, may require interaction with the web interface due to security and compliance reasons. Overall, the API offers extensive capabilities for streamlining and customizing cloud migration workflows, empowering users to efficiently manage their migration projects programmatically.
API documentation
Yes
API documentation formats
Open API (also known as Swagger)
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Buyers can customize "The Ultimate Cloud Migration Services" to align with their specific requirements and preferences. Customization options include tailoring migration workflows, defining migration strategies, and configuring migration parameters to suit the organization's unique needs. Users can customize various aspects of the service through an intuitive web-based administration portal, accessible to designated administrators or authorized personnel. Additionally, users can customize user access and permissions, ensuring appropriate levels of access to different features and functionalities within the service. Overall, customization capabilities empower buyers to adapt the service to their specific migration scenarios, enhancing flexibility and enabling seamless integration with existing infrastructure and workflows.

Scaling

Independence of resources
We utilize a smart load balancing and watchdog service to monitor load and handle additional service requests efficiently. Additionally, we leverage online services that employ various cloud-scale techniques and technologies to ensure uninterrupted performance of multi-tenant services during peak usage. For more details, please feel free to request additional information.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
VE3 offers services to assist departments in migrating from on-premise versions of Dynamics to the Cloud version. These services encompass:
• Planning and conducting impact assessments for migration
• Upgrading on-premise systems in preparation for Cloud migration
• Migrating solutions from on-premise to the Cloud
• Migrating data from on-premise to the Cloud, typically utilizing tools such as Scribe or other ETL tools
• Transitioning interfaces and batch jobs to the cloud platform
• Performing regression testing
• Providing user training and hypercare support
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Basic Support: 99.5%. Standard Support 99.7%. Premium Support 99.9%.
Approach to resilience
Our online services are equipped with various features to ensure resilience. For more details, please feel free to request additional information.
Outage reporting
Outages can be communicated through multiple channels, including Dashboards accessible via APIs, email alerts, and phone notifications.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Our services implement role based access control, determined by the customer on a case by case basis.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
EGAC
ISO/IEC 27001 accreditation date
06/01/2024
What the ISO/IEC 27001 doesn’t cover
NA
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
We adhere to industry standards, particularly those set by Microsoft, for all security-related protocols. Our solutions utilize VE3 Cloud Services, which in turn adhere to ISO/IEC 27001 and CSA CCM v3.0 compliance standards.
Information security policies and processes
We maintain an Information Security Policy, accessible upon request. Our comprehensive induction and training processes ensure adherence to policies. Additionally, details regarding our reporting structure are available upon request.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
We ensure alignment of our configuration and change management processes, which encompass component life cycle tracking and security impact assessments, with the guidelines outlined in the ITIL v3 Framework.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
We proactively monitor potential threats from various sources, including external repositories and vendor feeds, in accordance with internally defined processes. Assessment of patches, hot fixes, and updates, along with associated deployment guidelines, is determined by severity, client requirements, and/or vendor recommendations.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
We utilize a diverse array of tools, technologies, and methodologies to detect potential compromises and respond accordingly, tailored to the nature, complexity, and severity of each case. Response times vary depending on the Service Level Agreements (SLAs) in place. For more details, please feel free to request additional information.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
The frequency and format of incident reporting are determined on a case-by-case basis in agreement with the customer. Users have the flexibility to report incidents through various channels, including telephone, dashboards, and email. We have established processes for common events, guided by the principles outlined in the ITIL v3 Framework.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our G-Cloud service provision is deeply committed to fighting climate change, recognizing the urgent need for collective action to address environmental challenges. Here's how our services deliver against this social value theme:

Environmental Sustainability in Operations:

We prioritize running efficient operations to reduce emissions and minimize environmental impacts. This includes implementing energy-efficient practices, optimizing resource usage, and adopting renewable energy sources wherever possible within our data centers and infrastructure.

Promoting Sustainable Practices:

VE3 actively engages with our suppliers and clients to promote sustainable business practices. Through our services, we advocate for the adoption of environmentally friendly technologies, responsible sourcing, and waste reduction strategies, thereby reducing carbon footprints across the supply chain.

Responsible by Design Framework:

Our G-Cloud services adhere to a 'Responsible by Design' framework, ensuring that environmental considerations are integrated into the development and deployment of digital solutions. By prioritizing environmental protection and minimizing negative impacts, we strive to deliver sustainable outcomes for our clients.

Training and Education:

VE3 invests in training and education programs focused on environmental sustainability. Through initiatives like the Sustainability Quotient (SQ) training, we equip our teams with the knowledge and skills to adopt climate-smart behaviors and implement environmentally conscious practices in their work.

Community Engagement:

We actively engage with communities to support environmental objectives and promote climate action. By partnering with local organizations and stakeholders, we contribute to initiatives aimed at addressing climate change, such as tree planting programs, clean energy projects, and environmental education campaigns.

Covid-19 recovery

Our G-Cloud service provision plays a crucial role in supporting the COVID-19 recovery effort by facilitating resilience, adaptation, and innovation in the face of unprecedented challenges. Here's how our services contribute to the recovery process:

Remote Work Enablement:

VE3's digital solutions empower organizations to transition to remote work seamlessly. By providing secure and reliable cloud-based infrastructure, collaboration tools, and remote access solutions, we enable businesses to maintain productivity while ensuring the safety and well-being of their employees.

Business Continuity Planning:

We assist organizations in developing and implementing robust business continuity plans to mitigate disruptions caused by the pandemic. Our services include data backup and recovery solutions, disaster recovery planning, and resilience testing to ensure operational continuity in the face of unforeseen events.

Digital Transformation Acceleration:

VE3 accelerates digital transformation initiatives to help organizations adapt to the new normal. By modernizing legacy systems, implementing cloud-based technologies, and digitizing processes, we enable businesses to optimize efficiency, improve agility, and remain competitive in a rapidly evolving landscape.

Healthcare Support Solutions:

We provide specialized healthcare support solutions to assist frontline workers and healthcare organizations in responding to the COVID-19 crisis. This includes telemedicine platforms, patient management systems, and data analytics tools to enhance patient care, streamline operations, and support decision-making processes.

Economic Stimulus through Innovation:

VE3 fosters innovation and entrepreneurship to stimulate economic recovery in the aftermath of the pandemic. Through our G-Cloud services, we support startups, small businesses, and enterprises in developing and deploying innovative solutions that address emerging challenges, create new opportunities, and drive economic growth.

Tackling economic inequality

We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:

Access to Affordable Technology:

We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.

Skills Development and Training:

VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.

Support for Minority-Owned Businesses:

We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.

Digital Inclusion Initiatives:

VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.

Fair and Transparent Procurement Practices:

We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

Equal opportunity

We are deeply committed to promoting equal opportunity and fostering diversity and inclusion in all aspects of our G-Cloud service provision. Here's how our services contribute to advancing equal opportunity:

Diverse Workforce and Inclusive Culture:

VE3 prioritizes building a diverse workforce and fostering an inclusive culture where all individuals, regardless of background or identity, have equal opportunities to succeed and thrive. We promote diversity in recruitment, hiring, and talent development processes, and actively support initiatives that celebrate and embrace differences.

Equal Access to Opportunities:

We are dedicated to ensuring equal access to opportunities for all individuals, including those from underrepresented or marginalized communities. Through our G-Cloud services, we strive to create pathways for inclusive economic participation by providing access to training, resources, and support for entrepreneurship and career advancement.

Supplier Diversity and Inclusion:

VE3 promotes supplier diversity and inclusion by actively seeking out and partnering with businesses owned by minorities, women, veterans, LGBTQ+ individuals, and other underrepresented groups. We believe in creating a diverse and inclusive supplier ecosystem that reflects the communities we serve and fosters economic empowerment for all.

Accessibility and Inclusive Design:

Our G-Cloud services are designed with accessibility and inclusivity in mind, ensuring that everyone, including individuals with disabilities, has equal access to digital platforms, applications, and services. We adhere to accessibility standards and guidelines to remove barriers and create seamless user experiences for all users.

Education and Skill Development:

VE3 invests in education and skill development initiatives to empower individuals with the knowledge and capabilities needed to succeed in the digital economy. Through partnerships with educational institutions, nonprofits, and community organizations, we provide access to training programs, scholarships, and mentorship opportunities that promote equal opportunity and career advancement.

Wellbeing

We prioritize the wellbeing of individuals and communities in all aspects of our G-Cloud service provision. Here's how our services contribute to enhancing wellbeing:

User-Centric Design:

VE3 designs our G-Cloud services with a user-centric approach, prioritizing usability, accessibility, and intuitive design. By focusing on the needs and preferences of users, we create digital experiences that enhance overall wellbeing by reducing frustration, stress, and cognitive load.

Health and Safety Protocols:

We implement robust health and safety protocols to protect the wellbeing of employees, clients, and partners. This includes adherence to strict security standards, data privacy regulations, and compliance with industry best practices to ensure the safety and integrity of our digital infrastructure and services.

Promotion of Work-Life Balance:

VE3 recognizes the importance of work-life balance in maintaining overall wellbeing. Through our G-Cloud services, we enable remote work, flexible scheduling, and collaboration tools that empower individuals to achieve a healthy balance between their professional and personal lives, leading to greater job satisfaction and wellbeing.

Mental Health Support:

We prioritize mental health support for our employees and clients by offering resources, programs, and initiatives aimed at promoting mental wellbeing. This includes access to counseling services, mindfulness training, stress management workshops, and employee assistance programs designed to support individuals in times of need.

Community Engagement and Social Impact:

VE3 actively engages with communities to address social determinants of health and promote holistic wellbeing. Through partnerships, philanthropic initiatives, and volunteer efforts, we support local organizations and projects focused on improving access to healthcare, education, housing, and other essential services that contribute to overall community wellbeing.

Environmental Sustainability:

We are committed to environmental sustainability as a core component of wellbeing. By prioritizing eco-friendly practices, resource conservation, and carbon reduction efforts in our operations and services, we contribute to creating a healthier and more sustainable environment.

Pricing

Price
£175 to £850 a unit
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.