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Cognizant Worldwide Limited

Cognizant Cloud Process Excellence – Lean Six Sigma Consultants and SME’s

We analyse how organizations function – their processes, systems, people, and technology – to identify areas for improvement. We can then use technology driven interventions to help organisations streamline their operations, reduce costs, improve productivity, gain greater control/compliance and enhance their overall performance.

Features

  • Industry specific expertise and POVs
  • Vast process transformation experience
  • Identify opportunity for transformation, optimisation and improvement of key metrics
  • Data led discovery and diagnosis of the as-is landscape
  • Re-imagining the target state with relevant solutions and enablers
  • Developing a transformation roadmap
  • Benchmarking the processes with the best in class
  • Outcomes driven approach focusing on business problems

Benefits

  • Improvement in tactical metrics like straight through processing
  • Insights led decision making
  • Developing cognitive ways of working
  • Digital readiness
  • Transforming the workforce by making them future ready
  • End to end process orchestration driving speed and agility
  • Help identify new sources of value
  • Democratization through citizen led initiatives

Pricing

£415 to £1,550 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at inquiryPSandHealth@cognizant.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 9 7 6 9 4 6 3 4 2 3 8 7 3 9

Contact

Cognizant Worldwide Limited Frank Mcdade
Telephone: +44 (0) 7711 588 127
Email: inquiryPSandHealth@cognizant.com

Planning

Planning service
Yes
How the planning service works
We plan all of our work rigorously with our clients.

Planning includes Consulting, Operations, Process, Efficiency, Assessment, Customer Experience, Employee Experience, Cost Savings, Gap Analysis, As-Is, To-Be, advisory.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No specific constraints on our ability to advise on Operations, Process, Efficiency, Assessment, Customer Experience, Employee Experience, Cost Savings, Gap Analysis, As-Is, To-Be, advisory

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
The support is provided by the consultancy team delivering the service. They will agree the level and type of support with the client. We advise on Operations, Process, Efficiency, Assessment, Customer Experience, Employee Experience, Cost Savings, Gap Analysis, As-Is, To-Be, advisory

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
DNV Business Assurance
ISO/IEC 27001 accreditation date
11/15/2021
What the ISO/IEC 27001 doesn’t cover
Some non-technical locations and non-client facing offices are not covered by the certification
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

OUR SOCIAL VALUE COMMITMENT
We support and deliver across all identified areas of Social Value. We have provided below an example for Fighting Climate Change.
Our Social Value typically has two components:
1-Reducing the greenhouse gas emissions of clients’ in house software development/support teams.
2-Training technical teams in ways of working that reduce GHG emissions.
Below is dependent on the size/scope/length of the engagement:
ACTIONS WE WILL UNDERTAKE
• We typically start with a one-day workshop to 1) Define what sustainability is in terms of software development/support. 2) Agree what can be measured, monitored and improved. 3) Produce a comprehensive Social Value Plan outlining our actions.
• We use Cognizant's Carbon Footprint Calculator to measure and report on the IT team’s baseline emissions, using energy as a proxy. This data drives action planning and progress tracking.
• If appropriate, our specialists conduct in-depth assessments of existing services/ways of working and identify areas where environmental impacts can be reduced. This process aligns with the Greenhouse Gas Protocol Product Standard and ISO/IEC 21030 standards for software measurement. We will assess ideas such as 1) cloud migration (eg optimised scalability). 2) Cloud native design (eg microservices and containers). 3) Green software design (eg code that minimises resource usage)
• If appropriate, we host workshops to discuss findings and agree changes in ways-of-working.
SUSTAINABILITY PRINCIPLES
We typically run sprints to test changes and measure improvements. We agree ways to integrate these techniques into business as usual.
EMBEDDING THE PRINCIPLES
We train client’s staff in the new ways of working by a blend of joint working, training sessions, and an on-line Sustainability Guide which will cover best practices for sustainable design, development, and operations. We periodically meet with the client to encourage continuous improvement through a blend of refresh training and challenge.

Pricing

Price
£415 to £1,550 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at inquiryPSandHealth@cognizant.com. Tell them what format you need. It will help if you say what assistive technology you use.