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IDC UK

IDC Cloud Executive Advisory Program

The IDC Executive Advisory Program is designed to meet the requirements of the Senior IT/Business leaders within your organization, typically C-Level individuals. The Service provides you with continuous Advisory access to IDC content and dedicated personalised support from an Executive Executive Advisor to contextualise and facilitate access to IDC.

Features

  • Advisory, research & analyst access for one user
  • Access to all Qualitative research published on www.IDC.com
  • Unlimited organisational readership (downloaded research can be shared within organisation)
  • Minimum Monthly interaction with Executive Advisor
  • 4 workshops/workstreams with Executive Advisor per year
  • Personalised Service Delivery plan created with Executive Advisor
  • Un-Metered 60-minute enquiry calls with IDC analysts
  • 1 ticket to IDC's CIO xChange (in-person event)
  • Attendance to all relevant IDC events and webinars
  • Peer Networking

Benefits

  • Reduces risk with objective expert opinions about key initiatives
  • Saves time by providing quick insights
  • Boosts impact of IT in the organization
  • Improves communications towards board, management, overall organization
  • Provides connections with peer digital leaders

Pricing

£55,000 a licence a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jeremy.harcup@idc.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

2 9 7 7 8 8 1 3 4 4 8 0 1 6 5

Contact

IDC UK Jeremy Harcup
Telephone: 07973 85 8685
Email: jeremy.harcup@idc.com

Planning

Planning service
Yes
How the planning service works
We provide advice and research to support buyers in understanding the cloud and software markets. We provide tools to assist in planning, acquiring and managing cloud services. Buyers can access our network of technology analysts to answer specific queries.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Clients use our service to educate themselves on cloud and other technology topics
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We provide reports to support buyers in migrating to the cloud or changing providers, including areas to consider in this migration. Buyers can access our network of technology analysts to answer specific queries.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
Security strategy

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No constraints of note.

User support

Email or online ticketing support
Email or online ticketing
Support response times
We aim to respond to questions within 24 hours within business hours in UK.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide support via the Executive Advisor and the Customer Success Manager. The Advisor supports key priorities of the client. The CSM helps to set up analyst calls. Both the Advisor and the CSM aim to respond within 24 hours to answer the question or schedule a call with an analyst.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Wellbeing

Fighting climate change

Our support to clients, particularly in carbon-heavy industries, enables them to operate more efficiently and reduce their carbon footprint. Furthermore, in the delivery of this service, we endeavor to reduce unneeded travel through the use of video meetings and other collaboration technologies.

Wellbeing

IDC supports the wellbeing of all of its employees and has a number of programs and resources available to employees to help strike a healthy balance between work and life outside of work, to maintain a healthy lifestyle, and to manage stress and psychological problems.

Pricing

Price
£55,000 a licence a year
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jeremy.harcup@idc.com. Tell them what format you need. It will help if you say what assistive technology you use.