Skip to main content
Digital Marketplace

Beta Help us improve the Digital Marketplace - send your feedback

KONSOLUTE LTD

Azure Virtual Desktop: Secure Remote Access & Hybrid Work

Enable secure remote access with our Azure Virtual Desktop (AVD) implementation service. We deploy centralised desktop management aligned with NCSC security principles, supporting hybrid working models. By integrating Microsoft Entra ID and robust data protection, we provide a compliant, high-performance virtual environment that secures Official-Sensitive data across any location

Features

  • Host pool and virtual machine image design for Azure desktops
  • Identity and access integration using Entra ID and Conditional Access
  • User profile management using FSLogix for performance optimisation
  • Application publishing configuration for secure desktop and application access
  • Network connectivity design including VPN and Azure networking integration
  • Performance optimisation for scalable multi session virtual desktop workloads
  • Security hardening aligned with Microsoft and government security guidance
  • Monitoring and diagnostics using Azure native monitoring tools
  • User onboarding support and operational readiness guidance
  • Documentation and handover for support and operational teams

Benefits

  • Secure remote access to applications and desktops for users
  • Centralised desktop management reducing endpoint complexity and security risk
  • Reduced reliance on physical devices for secure workforce access
  • Improved user experience through optimised virtual desktop performance
  • Flexible hybrid working support for public sector organisations
  • Faster provisioning of users and desktops through standardised environments
  • Improved compliance with security and data protection requirements
  • Scalable desktop environments supporting workforce growth and change
  • Reduced endpoint security risks through centralised access controls
  • Lower operational support overhead for desktop management teams

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@konsolute.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

3 0 2 1 4 4 0 0 5 0 5 0 1 2 8

Contact

KONSOLUTE LTD Konsolute Government Procurement
Telephone: +44 20 8152 4102
Email: sales@konsolute.com

About your service

Service categories

Cloud Support Services

Set Up and Migration

  • Other

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Yes
Support response times
Our standard response times differ at weekends. Core support hours operate Monday to Friday from 08:30 to 18:00, during which priority incidents follow our defined SLA response targets. Weekend support is available; however, response times may be longer and follow an extended SLA window. Full weekend response times and escalation paths are detailed in our Service Definition.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AAA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.2 AAA
Web chat accessibility testing
We use HaloITSM for our web-chat. HaloITSM provides full keyboard navigation, high-contrast modes, and has undergone assistive-technology user testing. The live-chat and self-service portal conform to WCAG 2.1 accessibility standards
Support levels
We provide tiered support tailored for public-sector requirements.
Our service includes Level 1, Level 2, and Level 3 support. A named technical lead is assigned to oversee service quality and escalations. Support is available during core business hours, with extended and weekend response times operating under adjusted SLAs. Full response and resolution times are detailed in the Service Definition and are fully customisable.
AI chatbot
Yes

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,100.00
Senior enterprise architect £1,500.00
Lead enterprise architect £1,750.00
Principal enterprise architect £2,000.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
633ce8e3-0f5c-48f9-af17-f3957b2b8652
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
D1a9172f-0bae-4b4d-ab05-d755e385dd8b
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@konsolute.com. Tell them what format you need. It will help if you say what assistive technology you use.