NIXINFINITY - AI

AI Tools Implementation - DataRobot

Unleash the power of AI within your organisation with our DataRobot implementation service. We guide you through the entire process, from initial setup and data preparation to model building and deployment. Leverage DataRobot's to build and deploy powerful AI models quickly, gaining valuable insights from your data to optimise operations.

Features

• Working with you to understand your business goals and challenges.
• Assessment of existing data infrastructure.
• Recommendation on how to integrate DataRobot for your specific needs.
• Solution design for DataRobot with your existing workflows.
• Development of a roadmap for implementing the AI tool.
• Assistance with communicating benefits of AI adoption to your team.
• Integration support with existing systems and infrastructure.
• Training for your team on using and maintaining DataRobot.
• Advice on how to adapt AI strategy to business needs.

Benefits

• Minimises business disruption.
• Expertise and experience ensure quicker route to AI.
• Delivers cost transparency for easy TCO calculations.
• Up-skilled staff make support sustainable and lowers support costs.
• Unlock the full potential of AI for a competitive edge.
• Drive strategic decision-making from data analysis.

£375 to £1,650 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@nixinfinityai.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

302700021339867

Contact

Harj Bilan
0207 971 1406
sales@nixinfinityai.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: None
• System requirements: Web Browser

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Questions would be acknowledged same day, but depending on the type of answer may be next business day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: N/A
• Support available to third parties: No

Onboarding and offboarding

• Getting started: NixInfinity-AI would set up an implementation team to assess the existing structure and processes required for a successful transition into using DataRobot. ; ; This would then shape the training requirements to include onsite and/or online training, with user documentation.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Source data is not retained within DataRobot platform.
• End-of-contract process: At the end of the contract, the licence would expire and users are no longer able to log in and access the service.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.1 A
• Description of service interface: Web based user interface.
• Accessibility standards: WCAG 2.1 A
• Accessibility testing: N/A
• API: No
• Customisation available: No

Scaling

• Independence of resources: Each clients installation is hosted in a dedicated virtual machine, so scaling of the virtual machine is under thee control of the client and dependant on the type of deployment purchased based on a number of server workers.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: DataRobot

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: DataRobot provides ability to make predictions and show results of which can be exported to a flat file.
• Data export formats:
  • CSV
  • Other
• Other data export formats: Databases
• Data import formats:
  • CSV
  • Other
• Other data import formats: Databases

Data-in-transit protection

• Data protection between buyer and supplier networks: Private network or public sector network
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: DataRobot provides the level of availability of 99.99%.
• Approach to resilience: This is available on request.
• Outage reporting: N/A

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: Support and admin functions are secured using role based user security.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: SOCOTEC Certification UK Ltd
• ISO/IEC 27001 accreditation date: 16/01/2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Security Essentials Plus
• Information security policies and processes: Cyber Security Essentials; Cyber Security Essentials Plus

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: We follow service management standards that covers both our configuration and change management processes. This process is audited internally on an annual basis.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Vulnerability management forms part of our overall security processes and we review these processes on an annual basis.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Protective monitoring forms part of our overall security processes and we review these processes on an annual basis.
• Incident management type: Supplier-defined controls
• Incident management approach: Incident management forms part of our overall security processes and we review these processes on an annual basis.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At NixInfinity-AI, fighting climate change is embedded in our company culture. We believe in minimising our environmental footprint, and we start from within.; ; We offer fully remote and hybrid work options, drastically reducing the need for unnecessary commutes and the associated carbon emissions. This flexibility not only benefits the environment, but also promotes work-life balance and attracts top talent.; ; Our low-carbon headquarters utilises solar energy to power a significant portion of its operations, further reducing our reliance on fossil fuels. Additionally, our "electric-first" vehicle policy ensures that company cars are electric, whenever possible.; ; We actively challenge the need for unnecessary travel within our contracts, prioritising sustainable options like public transport and electric vehicles whenever travel is essential.

  Covid-19 recovery

  The Covid-19 pandemic presented unprecedented obstacles, but through resilience and innovation, we persevered through them. We are also proud of our team's dedication and adaptability during these challenging times. As we move forward, we continue to offer fully remote roles to maximise the flexibility offered to our staff and ensure we are not excluding those for whom in-person roles represent a real risk (either from Covid or other diseases), such as the immune-compromised.

  Tackling economic inequality

  We believe in a world where everyone has the opportunity to thrive. That's why we take a multifaceted approach to tackling economic inequality:; ; By collaborating with a diverse range of small organizations, tapping into their expertise, and fostering inclusive growth. Additionally, we invest a portion of our earnings in promising startups and enterprises, fuelling their potential to create new businesses and high-value jobs.; ; We offer fully remote roles, breaking down geographic barriers and ensuring that location doesn't limit opportunity. This allows individuals from diverse backgrounds, including those residing in deprived areas with limited access to traditional workspaces, to contribute and thrive.; ; We go beyond simply hiring – we actively invest in our employees' skillsets. We offer comprehensive role-specific training programs that bridge skills gaps and lead to recognised industry qualifications, creating a pathway for career advancement regardless of background.; ; The advocation for inclusive practices throughout our ecosystem support our clients in creating and recruiting skilled roles and recommend ongoing professional development activities for their new hires. Additionally, we consciously source goods and services from a diverse range of suppliers, including startups and agencies, fostering a thriving and inclusive business landscape.; ; By working together, we can create a future where everyone has the tools and opportunities needed to succeed, regardless of their socioeconomic background.

  Equal opportunity

  We are an equal opportunities employer. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.; ; We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.; ; Those working at a management level have a specific responsibility to set an appropriate standard of behaviour, to lead by example and to ensure that those they manage adhere to the policies and procedures and promote our aims and objectives concerning equal opportunities.; ; NixInfinity-AI complies with the Equality Act 2010 regarding current UK anti-discrimination legislation.

  Wellbeing

  We recognise the importance of employee wellbeing. Our directors, aware of the significant impact of poor mental health on individuals and the organisation, champion initiatives that support a healthy and positive work environment.; ; We actively strive to identify staff in need of additional support through open communication, proactive measures, and confidential resources. To support this, we believe in fostering strong community connections, which is why we involve users and communities heavily in service design and delivery (where applicable), creating a sense of belonging and shared purpose.; ; By prioritising employee wellbeing and cultivating a collaborative, supportive environment, we empower our team to thrive both personally and professionally, ultimately delivering exceptional value to our customers and communities.

Pricing

• Price: £375 to £1,650 a unit a day
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@nixinfinityai.com. Tell them what format you need. It will help if you say what assistive technology you use.