VUCITY LIMITED

Bespoke 3D Model Geometry for City Analysis and Visualisation

In support of the VU.CITY Cloud Platform; or
In the use of the VU.CITY city model assets to derive additional data that helps our clients in the planning process.
Direct licensing of the VU.CITY platform 3D models, tailored training workshops and project visualisation tools of VU.CITY's digital twin SaaS.

Features

• Advanced visualisation tools for design optimisation and development planning.
• Detailed 3D models in high level detail for planning projects.
• Reduce uncertainty and maximise potential with bespoke VU.CITY platform training.
• Zone of Theoretical Visibility (ZTV) analysis tools.
• Video fly-throughs of urban areas for enhanced project visualisation solutions.
• Extend capability of VU.CITY to inform decision-making for planning proposals
• Real-time GIS data integration with partner geoservers.
• Highly realistic models including intricate facade details.
• Various Levels of Detail for 3D models LOD3 to LOD350.
• Digital twin technology for advanced urban planning visualisation.

Benefits

• Facilitates precise analysis with real-time geographical data.
• Offers tailor-made solutions for specific urban modeling needs.
• Incorporate conservation, heritage, views, flood risk into your planning proposals.
• Aids in compelling project presentation with dynamic fly-through videos.
• Improves stakeholder communication with digital twin visualisations.
• Assists in impact assessment with detailed visibility analysis.
• Enhanced realism for roads, water, green spaces and weather analysis.
• Provides insights into unbuilt approved architectural designs.
• High quality 3D models inform policy with accurate urban insights.
• Match specific project requirements with selectable 3D model detail levels.

£1,200 a transaction a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@vu.city. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

303494288419414

Contact

VU.CITY Sales Team
0208 432 7000
sales@vu.city

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: If in-person training is required, VU.CITY offers this at an additional price that is listed in our pricing document. Training can be hosted at the VU.CITY office but if participants exceed 8 in total then the customer will be required to choose a training location that will fit over 8 participants which comes at no extra cost.; ; The training will include subjects such as, but not limited to; how to import user models from existing 3D model creation software(s), how to utilise the VU.CITY Hub for project collaboration, how to employ data layers into your views, how to create ZTVs, exploit the measurement tools, apply sunlight and weather analysis and take advantage of the consented schemes timeline. The customer can determine what they would like included and VU.CITY may make recommendations based on system adoption analysis.
• Training is tied to specific services: Yes
• Services the training service works with:
  • VU.CITY
  • SiteSolve

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: We provide VU.CITY and SiteSolve software through our cloud-based '3D City Visualisation Platform for Urban Planning and Community Engagement', listed on G-Cloud 14, Lot 2. To further assist customers, we offer a variety of services designed to enhance platform utilisation. Each service is individually priced, detailed in our pricing document, and includes:; ; 1. Training Workshop (In-Person): Hands-on training in VU.CITY and SiteSolve Cloud Software, covering model importing, collaboration, data integration, advanced visualisation, all tailored to customer needs.; 2. Video Fly Throughs for Project Visualisation: Utilises VU.CITY's 3D city models to produce informative video fly-throughs that enhance presentations of proposed developments.; 3. Zone of Theoretical Visibility (ZTVs) for Project Visualisation: Uses urban models for comprehensive visibility analysis to illustrate the visual impact of developments from various perspectives.; 4. Bespoke Modelling Services (LOD3): Customises beyond standard models to create detailed 3D urban planning models as per customer specifications.; 5. Bespoke Modelling Services (LOD350): Provides higher-detail modelling as above.; 6. 3D Web Map: Offers interactive 3D web mapping that allows exploration of geographical areas in three dimensions; integrates with customers' geo-servers for enhanced GIS data functionality.; 7. Software Customisation: Adapts software to meet specific user requirements with project manager support; charged per day.

Service scope

• Service constraints: To receive our training workshop service you must be a licence holder of the VU.CITY platform. ; ; Our tech support team are only available remotely and within the standard UK business hours of Monday - Friday, 09:00am - 05:30pm.; ; Our account management team are only available within the standard UK business hours of Monday - Friday, 09:00am - 05:30pm.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Same day response for questions raised on working days Monday to Friday between 9:00am - 5:30pm GMT. Next working day responses for questions raised outside of these working days and times.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: For customers that request a ZTV or video fly-throughs, our sales team will help to ensure that there is a clear and concise scope of works. The sales team are available 9:00am to 5.30pm (UK time), Monday to Friday.; ; Customers can speak to our Tech support team by calling or emailing them, their working hours are 9:00am to 5:30pm (UK time), Monday to Friday, they typically assist with VU.CITY and SiteSolve platform enquiries, meaning our sales team are the best to talk to for these listed services.; ; For licence holders of the VU.CITY and SiteSolve platforms an account manager will be dedicated to each customer organisation, more can be found on this in our Lot 2 listing. The Account Manager will regularly check-in with the customer and ensure that they’re utilising the platform to best value and may act as a voice for the customer when raising support requests/recommending our Lot 3 services.; ; Any material discrepancies that would affect the Customer's use of the Bespoke Model must be notified to VUCITY within 14 days from the date of the Customer receiving access to the Bespoke Model.; VUCITY shall use reasonable endeavours to rectify any issues raised by the customer.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation
• ISO/IEC 27001 accreditation date: 19/02/2023
• What the ISO/IEC 27001 doesn’t cover: Privacy regulations and data protection requirements like GDPR are distinct from ISO 27001's focus on information security. In addition, industry or sector-specific regulatory standards like HIPAA for healthcare are outside ISO 27001's scope - it offers a general framework applicable across all organisations. Organisations must determine the specific measures needed based on their own risk tolerance. In summary, ISO 27001 provides a high-level, non-specific framework for information security management. It does not get into the specifics of technical solutions, physical controls, privacy, industry regulations, or in-depth business continuity planning. These must be addressed separately by organizations within ISO 27001's risk-based structure to meet their own requirements.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are dedicated to reducing our environmental impact and achieving net zero emissions by 2030. Our green office practices include using energy-efficient systems and promoting recycling and waste reduction across all operations. We also prioritise sustainability in our supply chain, selecting partners who adhere to eco-friendly practices.

  Tackling economic inequality

  As a technical advisor to government bodies and a facilitator of urban planning processes, we uphold high standards of integrity and transparency. We engage local communities in planning, ensuring their voices are heard and integrated into our projects. Our ethical supply chain management ensures that our business practices remain responsible and beneficial to all stakeholders.; ; Over the next three years, we aim for our platform to be instrumental in 80% of major planning initiatives in our model cities. We will expand our public engagement model to more local authorities, enhancing community wellbeing and contributing to sustainable urban development.

  Equal opportunity

  VU.CITY invests in the communities where we operate by sponsoring local events, engaging in public planning processes, and offering educational programs in partnership with local institutions. We encourage our employees to participate in volunteer initiatives, enhancing community relations and ensuring that our projects reflect local needs and values.; ; We continuously innovate to make urban planning more accessible through our web platform, reducing barriers to engagement and allowing for broader community input. This approach not only supports democratic participation but also contributes to environmental sustainability by minimising the need for travel.

  Wellbeing

  Our commitment to employee wellbeing is reflected in our comprehensive health programs, flexible work policies, and mental health support. We ensure that our work environments are safe and inclusive, fostering a culture of respect and diversity.

Pricing

• Price: £1,200 a transaction a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@vu.city. Tell them what format you need. It will help if you say what assistive technology you use.