Quantum Value IT Services Ltd
Cloud Support Service
We are specialists in multiple Cloud technologies (Azure, AWS, Google GCP, Adobe. Cloud Foundry and others) and we provide following services Digital transformation, Data Migration, Data Science, Architecture services, App development, Migration, Testing and Maintenance All our services are Cloud based and device agnostic.
Features
- Vision & Strategy
- Architecture & Planning
- Programme & Project Delivery
- Software Development & Operational Support
- Platform Engineering
- Data Management & Business Intelligence
- Consulting and Advisory
Benefits
- Agile & Dev Ops
- Scalable teams
- Industry experts for Specialised jobs
- Value for money
Pricing
£60.00 to £300.00 a unit an hour
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sarma@quantumvalue.net.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
3 0 3 6 9 2 3 5 2 5 5 8 2 0 5
Contact
Quantum Value IT Services Ltd
Sarma Amirapu
Telephone: 07577349757
Email: sarma@quantumvalue.net
Planning
- Planning service
- Yes
- How the planning service works
-
1. Provide White Papers, Gap Analysis, Business Opportunity Analysis,
2. Build Enterprise Architecture roadmaps (Business Architecture, Application Architecture, Technical Architecture, Data Architecture)
3. Build Transition & Transformation Roadmaps
4. Application development and Migration services
5. Provide Application Run Support - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We have helped clients migrate to numerous cloud platforms including AWS, Azure, UK Cloud and private/hybrid cloud environments. Increasingly, our work involves cloud to cloud migration, automation and monitoring services. For some clients, where pure cloud is not a viable option we developed a hybrid option that enabled sensitive data to remain on-premise whilst opening up less-sensitive data to cloud services, whilst providing a seamless experience for the users. Our experience of developing digital services enables us to design a cloud strategy that supports the principles of frequent releases, one-button deployments, and management of infrastructure as software.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- With an increasing reliance on technology to provide communication, information production and other internal processes; it is undoubtedly vital that each piece of software introduced into the company is not only tested as a standalone tool, but analysed as to how it will integrate and work alongside existing software and applications. Any breakdown or weakness in security, automation or performance will likely have a significant and immediate negative impact on your business. Our Quantum Value experienced quality analysts provide testing solutions which aim to support strategic and contingency planning, helping to direct your investment appropriately and secure quality assurance. One of the most challenging and complex stages of the software development cycle, it is essential that quality assurance is not considered as an afterthought, but plays an essential role in your strategic project planning. Incorporating areas of effectiveness, efficiency, agility and durability, we'll work with you in identifying, defining and implementing the necessary quality standards across your entire range of IT services, assuring that the highest levels of quality are maintained across all functions.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
- CHECK
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Like all of our offerings, our support and maintenance services are fully flexible. Whether you require ongoing help with a platform we have developed for you, or one which you have worked on with another agency, we can offer you a bespoke support package which meets your needs. We run an in-house service desk through which we offer: Both in and out of hours support and maintenance services; Site development and optimisation services; A full ticketing system for logging tasks and requests; Security and module updates as they are developed;
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Response times are dependent on fully agreed SLAs
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AAA
- Phone support
- No
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.1 AAA
- Web chat accessibility testing
- We're using a COTS product with accessibility features for assitive technology users
- Support levels
- Support levels are based on individual customer needs and fully agreed SLAs.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
Fighting climate change
Collaborative working with the supply chain to deliver additional environmental benefits, including working towards net zero greenhouse gas emissions.Equal opportunity
Measures to tackle inequality in employment, skills and pay in the contract workforce, such as inclusive and accessible recruitment practices, and offering a range of quality opportunities with routes of progression if appropriate such as T Level industry placements and students supported into higher-level apprenticeships.
Pricing
- Price
- £60.00 to £300.00 a unit an hour
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sarma@quantumvalue.net.
Tell them what format you need. It will help if you say what assistive technology you use.