In-Form Solutions

Change Management Service

We provide scalable, flexible change management and programme design services to many organisations, ensuring delivery on time, to quality and to budget. Our service supports design, assurance and governance of all types of change and Cloud programmes. We can supply this on a Fixed Price or T&M basis.

Features

• Underpinned by recognised methodologies, e.g. MSP, P3M3, Prince2, Agile, MOR.
• Evaluates change readiness of organisations.
• Impact assessments to provide assurance to programme sponsors.
• Techniques applicable to all types of transformation/ change initiatives.
• Experienced in deploying and exploiting Cloud-based PPM software applications/ tools.
• Effective, transparent and agile PMO structures, documentation and support services.
• Ability to mobilise quickly.
• Experienced in preparing for external audits/ assessments.
• Sound understanding of most public service operations.

Benefits

• Improved visibility of all investments and associated management information.
• Wide experience in change programmes across most public services.
• Increased robustness and transparency of programme outcomes and performance measures.
• Increased robustness of change processes and governance.
• Stronger governance across the programme and within project approvals.
• More effective programme communication and engagement with affected stakeholders.
• Improved employee buy-in to change programmes.
• Increased level of Board oversight and assurance of benefits realisation.
• Reduced risk of programme delays, overspend or missed objectives/ benefits.

£320 to £1,600 a person a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@in-formsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

304381451338656

Contact

John Griffiths
01543 560 280
info@in-formsolutions.com

Planning

• Planning service: Yes
• How the planning service works: Planning is a key part of our service. We work with customers to assess their needs, develop the best options, which is not always full Cloud straight away, and to plan the project from start to finish, ensuring that they and their staff are involved at all stages.; ; We support customers in the implementation of change management and monitoring to ensure the systems are achieving their stated aims and objectives and to improve performance. We also help by undertaking full evaluations of new services or schemes.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is provided through ongoing knowledge transfer and mentoring as well formal training sessions. We determine the training required through training needs analysis and develop materials to assist staff at all levels. We understand that often training needs continue beyond the initial project and offer that with assurance/ critical friend arrangements.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We provide help to customers plan and migrate to new services and systems by ensuring that they understand each step, have documentation to support it and understand we are on hand at all times. The fundamental issue is always data, where you currently have it and how easily is can be migrated.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: None

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Our support is designed for the Cloud support services provided and uses our wider team as well as those delivering the work.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  In-Form Solutions are committed to securing environmental benefits within the work that we carry out and in our day to day activities in order to fight climate change.; ; Within the contracts we carry out through GCloud we will work closely with Buyers to plan and develop services and solutions that have a low impact on the environment (for example discussing low carbon options, working with suppliers with carbon neutral commitments.) ; ; Internally we source locally where possible to reduce transport and we have a commitment to prioritise goods using recycled materials. ; ; We follow reduce – reuse – recycle at all times to reduce waste throughout our business. ; ; We also encourage the use of public transport, cycling and walking when undertaking contracts.
• Covid-19 recovery:

  Covid-19 recovery

  In-Form Solutions are aware of the devastating impact of Covid-19 on our local community and we are committed to supporting it and those areas that we work in, including through GCloud contracts. ; ; We encourage our staff to volunteer and to use their skills to support those affected by Covid-19 and this has included working on Covid wards during the pandemic, mutual aid and charitable donations. ; ; We regularly partner with other SMEs, including in the areas we work in, helping to give back to economies damaged by the pandemic. ; ; We have taken time to ensure that our workplace is safe for staff and we reassess this on a regular basis. We offer flexibility to staff, enabling them to work remotely if this is preferable or they are vulnerable. We also maintain a number of communications channels so that anyone working remotely is included in social activities.
• Tackling economic inequality:

  Tackling economic inequality

  In-Form Solutions values the communities that we work in and we seek to do everything we can, as a small SME, to tackle economic inequality, including through the contracts that we undertake. ; ; We regularly partner with other SMEs and VCSEs in the areas that we work in, ensuring that the contracts support the local economy. For example, we support business entrepreneurs in setting up and establishing their business and mentor students as part of the "Be Inspired" programme managed by Staffordshire University.; ; As an organisation we pay at least the real living wage and do not engage under zero hours contracts.
• Equal opportunity:

  Equal opportunity

  In-Form Solutions is committed to equal opportunities within our organisation and through the work we undertake, including contracts through GCloud. ; ; We have a wide-ranging Equal Opportunities and Diversity Policy, which all staff are provided training in. Our recruitment processes align with this and we also require our suppliers to meet the same standards.; ; We ensure that our office is accessible and provide support to any staff member, supplier or visitor that requires it. Needs are assessed on an individual basis. ; ; We monitor recruitment statistics anonymously to ensure that our adverts attract a diverse range of applicants and if an anomaly is highlighted we take action to rectify it. ; ; We work with Buyers to ensure that the contracts we work on support diversity, including sourcing additional resources from deprived areas.
• Wellbeing:

  Wellbeing

  In-Form Solutions is committed to doing whatever we can to protect and enhance the wellbeing of our staff, our Buyers’ staff and the suppliers we work with. We encourage this through: ; ; • A flexible working policy to enable staff to work in a way which protects their wellbeing.; • Awareness of mental health issues and providing a supportive environment for anyone to raise an issue or seek help; • Ensuring that employees maintain a health work-life balance to protect mental health; • Encouraging participation in activities such as volunteering, physical or mental exercise, including as a group.

Pricing

• Price: £320 to £1,600 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@in-formsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.