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4WAY SUPPORT SERVICES LTD

Digital, Data and Technology (DDaT) Consultancy Services

Digital Health Consultancy Services.

Features

  • Delivery of all project and programme workstreams.
  • Scalable to meet demand.
  • Delivered using industry standard methodologies.
  • System agnostic with all main suppliers supported.
  • Stakeholder and supplier management.
  • Comprehensive knowledge transfer and staff coaching.

Benefits

  • Consultants with disclosure checks and clearance ready to deploy.
  • Extensive NHS background in implementing and optimising EPR systems.
  • Proficiency across major suppliers including Microsoft and Cisco.
  • Access our advisory services for comprehensive project lifecycle guidance.
  • Make informed decisions with access to our proven experience.

Pricing

£250 to £960 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@4waysolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 0 5 1 2 5 0 3 8 5 0 9 9 8 2

Contact

4WAY SUPPORT SERVICES LTD Michael Synesi
Telephone: 01707 648 580
Email: gcloud@4waysolutions.co.uk

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Not applicable.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 24 hours (weekdays), 72 hours (weekends).
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide a number of different support levels, which we agree with the client prior to the start of the engagement.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

We are committed to leading the industry in fighting climate change and minimising the impact of its activities on the environment.

Our services are delivered in a way that minimises environmental impact throughout the duration of the engagement. By enabling our clients move to cloud solutions, we help them work towards a lower carbon footprint and net zero greenhouse gas emissions.

Tackling economic inequality

We create employment opportunities particularly for those who face barriers to employment and/or who are located in deprived areas. We provide support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications. We work to create a diverse supply chain to deliver the contract including new businesses and entrepreneurs, start-ups, SMEs, VCSEs and mutuals. We proactively support innovation and disruptive technologies throughout the supply chain to deliver lower cost and/or higher quality goods and services. We also support the development of scalable and future-proofed new methods to modernise delivery and increase productivity.

Equal opportunity

We consistently demonstrate action to identify and tackle inequality in employment, skills and pay in the contract workforce. We support in-work progression to help people, including those from disadvantaged or minority groups, to move into higher paid work by developing new skills relevant to the contract. We aim to increase representation and support disabled people in developing new skills relevant to the contract, including through training schemes that result in recognised qualifications. We also take action to identify and manage the risks of modern slavery in the delivery of the contract, including in the supply chain.

Wellbeing

We actively collaborate with patients, users and communities in the codesign and delivery of the contract to support strong integrated communities. We aim to influence staff, suppliers, customers and communities through the delivery of the contract to support strong, integrated communities. We also go to great lengths to support the health and wellbeing of our personnel in the contract workforce.

Pricing

Price
£250 to £960 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@4waysolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.