ClearBox Consulting Limited
Intranet assessment / continuous improvement priorities
A comprehensive business-focussed intranet review, against hundreds of business, usability and user experience criteria. The resulting intranet assessment report highlights strengths and weaknesses, and gives actionable advice on improvements to your existing intranet. Benchmark your intranet with ClearBox’s robust intranet review framework and measure the impact of your improvement work.
Features
- Technology agnostic, any platform, any intranet solution.
- A twelve-month agile development plan.
- Improvements that can be made without your IT department’s support.
- Actionable improvements that don’t require new software or developer time.
- A hands-on exploration of your intranet.
- A usability assessment against good-practice guidelines.
- Visual report with tactical advice.
- Examples of good practice from other intranets.
Benefits
- Discover what stops people making the most of the intranet.
- Gain evidence for major overhauls, improvement programmes, or replacement projects.
- Get ideas for improvements based on leading external examples.
- See where to invest time and effort for greatest benefits.
- Detailed action plan that can be executed in phases.
- Helps you improve what you have, without investing in technology.
- Insights shape your approach to intranet use and continuous improvement.
- A time-sensitive service.
Pricing
£190 to £225 a unit an hour
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hello@clearbox.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
3 0 5 5 5 7 2 3 9 5 8 2 3 6 6
Contact
ClearBox Consulting Limited
Sam Marshall
Telephone: 01244 458746
Email: hello@clearbox.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Our expert review will advise you what to change and improve, and so is the basic plan for your continuous improvement of your intranet.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Not for this service, but we can train intranet publishers.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Our expert intranet review requires remote access to your intranet. This can be achieved with direct help from an individual if you cannot provide an account for our access.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- We do not provide direct end-user or technical support. As a consultancy we work with the project team to plan solutions and so work closely and collaboratively in line with the project plan and team needs.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
Fighting climate change
As a small, digital-first consultancy, our environmental impact is greatly reduced by having always adopted work-from-home practices and avoiding maintaining a physical office. Our transport and paper use is very modest, and while we are happy to travel for major meetings with clients, the majority of our work is conducted within the client's digital workplace and video calls. While we are aware of the environmental impact of colossal data centres that support the cloud (considering power and water) we believe that centralised systems for decentralised workers is an efficient approach considering the shift in working practices in the last 30 years, and in the pandemic and post-pandemic years.Equal opportunity
In our own company and with clients, we focus on individual strengths and respect individual differences. We follow all relevant legislation, such as the Equality Act 2010, and always support additional legislation and policies that our clients work within. As a small team of colleagues, we respect each other's privacy while welcoming conversation about personal and social topics, such as gender, race, family, neurodivergence, physical and mental health, disability, LGBT+, and religion. Further, we discuss and highlight accessibility issues with technology vendors and clients in order to improve employee experience and inclusion. ClearBox works to help clients provide a good digital employee experience. We perform employee research so we can advise the client on user experience (UX) and usability. Good usability requires accessibility. We are very aware of individual differences and always care and advise about colour, user interface design, and vocabulary and readability. We understand that accessibility has a relationship to disability, and that disability can be permanent, temporary (injury, overwhelmed), situational (life-stage, activity, distracted). Further, we discuss Web Content Accessibility Guidelines (WCAG) with the technology vendors we work with.
Pricing
- Price
- £190 to £225 a unit an hour
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hello@clearbox.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.