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DIFFERENTIS LTD

Shape: Higher Education Transformation Services

Shape your transformation with clear blueprints and plans that mobilise cloud-first delivery.

Key deliverable artefacts: student and staff journey maps; HE target operating model; integration blueprint (CRM/ERP/M365); phased roadmap with benefits/KPIs.

Features

  • Student and staff journey maps (end-to-end lifecycle)
  • HE target operating model and service catalogue inputs
  • Integration blueprint for CRM/ERP and Microsoft 365
  • Future-state process and service designs
  • Phased roadmap with delivery waves and sequencing
  • Benefits and KPI framework for transformation outcomes
  • Data and analytics requirements and roadmap
  • Cyber and information security design inputs
  • Training and capability uplift plan
  • Procurement-ready artefacts and handover pack

Benefits

  • Clear HE direction via student/staff journey maps
  • Better operating clarity via HE target operating model
  • Reduced integration risk via CRM/ERP/M365 integration blueprint
  • Clear sequencing via phased roadmap and delivery waves
  • Measurable outcomes via benefits/KPIs framework
  • Improved governance and ownership via defined design decisions
  • Better insight via defined data and analytics roadmap
  • Improved security by embedding security design inputs
  • Faster procurement readiness via procurement artefacts
  • Smoother handover through structured handover pack

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marie@integritis.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

3 0 7 2 2 8 2 6 4 2 4 6 8 8 5

Contact

DIFFERENTIS LTD Marie Mulcrone
Telephone: 01483551200
Email: marie@integritis.uk

About the service

Service categories

Cloud Support Services

Cloud Migration Planning

  • Capability analysis
  • Enterprise architecture
  • Cloud gap assessment
  • Architecture options analysis
  • Delivery Road-mapping
  • Other

Service scope

Service constraints
Consultancy engagement delivered to an agreed scope and timetable. Delivery requires timely access to relevant stakeholders and information. Ongoing managed support is not included unless separately contracted.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
If email/online ticketing is purchased (extra cost), response targets are agreed at call-off; otherwise within agreed working hours via the named delivery lead.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Support levels
Support is provided during agreed working hours by the named delivery lead. If email/online ticketing is purchased (extra cost), users can raise and track tickets and response targets are agreed at call-off. Phone and web chat support are not provided as standard. Post-engagement support can be agreed separately.

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £827.00 £703.00
Associate business architect £943.00 £802.00
Business architect £1,382.00 £1,175.00
Lead business architect £1,688.00 £1,435.00
Data architect
Role level UK Rate Offshore Rate
Data architect £943.00 £802.00
Senior data architect £1,382.00 £1,175.00
Chief data architect £1,688.00 £1,435.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £827.00 £703.00
Senior enterprise architect £943.00 £802.00
Lead enterprise architect £1,382.00 £1,175.00
Principal enterprise architect £1,688.00 £1,435.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £827.00 £703.00
Network architect £943.00 £802.00
Lead network architect £1,382.00 £1,175.00
Security architect
Role level UK Rate Offshore Rate
Security architect £943.00 £802.00
Lead security architect £1,382.00 £944.00
Principal security architect £1,688.00 £1,435.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £827.00 £703.00
Solution architect £943.00 £802.00
Senior solution architect £1,382.00 £1,175.00
Lead solution architect £1,688.00 £1,435.00
Principal solution architect £1,688.00 £1,435.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £827.00 £703.00
Technical architect £943.00 £802.00
Senior technical architect £1,382.00 £1,175.00
Lead technical architect £1,688.00 £1,435.00
Principal technical architect £1,688.00 £1,435.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £2,005.00 £1,704.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £2,005.00 £1,704.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £2,005.00 £1,704.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £610.00 £519.00
Junior business analyst £827.00 £703.00
Business analyst £943.00 £802.00
Senior business analyst £1,382.00 £1,175.00
Lead business analyst £1,382.00 £1,175.00
Head of business analysis £1,688.00 £1,435.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £827.00 £703.00
Delivery manager £943.00 £802.00
Senior delivery manager £1,382.00 £1,175.00
Head of (Agile) delivery management £1,688.00 £1,435.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £827.00 £703.00
Digital portfolio manager £943.00 £802.00
Senior digital portfolio manager £1,382.00 £1,175.00
Head of portfolio £1,688.00 £1,435.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £827.00 £703.00
Product manager £943.00 £802.00
Senior product manager £1,382.00 £1,175.00
Lead product manager £1,688.00 £1,435.00
Head of product £1,688.00 £1,435.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,688.00 £1,435.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,688.00 £1,435.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Junior accessibility specialist £610.00 £519.00
Accessibility specialist £943.00 £802.00
Senior accessibility specialist £1,382.00 £1,175.00
Head of accessibility £1,688.00 £1,435.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £610.00 £519.00
Junior content designer £827.00 £703.00
Content designer £943.00 £802.00
Senior content designer £1,382.00 £1,175.00
Lead content designer £1,382.00 £1,175.00
Head of content design £1,688.00 £1,435.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £1,382.00 £1,175.00
Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £610.00 £519.00
Junior graphic designer £827.00 £703.00
Graphic designer £943.00 £802.00
Senior graphic designer £1,382.00 £1,175.00
Lead graphic designer £1,382.00 £1,175.00
Head of graphic design £1,688.00 £1,435.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £610.00 £519.00
Junior interaction designer £827.00 £703.00
Interaction designer £943.00 £802.00
Senior interaction designer £1,382.00 £1,175.00
Lead interaction designer £1,382.00 £1,175.00
Head of interaction design £1,688.00 £1,435.00
Service designer
Role level UK Rate Offshore Rate
Associate service designer £610.00 £519.00
Junior service designer £827.00 £703.00
Service designer £943.00 £802.00
Senior service designer £1,382.00 £1,175.00
Lead service designer £1,382.00 £1,175.00
Head of service design £1,688.00 £1,435.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £943.00 £802.00
Lead technical writer £1,382.00 £1,175.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £610.00 £519.00
Junior user researcher £827.00 £703.00
User researcher £943.00 £802.00
Senior user researcher £1,382.00 £1,175.00
Lead user researcher £1,382.00 £1,175.00
Head of user research £1,688.00 £1,435.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
Citation ISO Certification ASCB
ISO/IEC 27001 accreditation date
Tuesday 4 March 2025
What the ISO/IEC 27001 doesn’t cover
Our ISO/IEC 27001:2022 certification covers the information security management system for our people, processes, and technology within the defined organisational scope.

Certain Annex A controls are not applicable due to the nature of our business model. These relate to secure physical working areas, supporting utilities, and cabling security, as we do not operate secure physical environments or rely on on-premise infrastructure. Our services are delivered using cloud-based systems and remote working arrangements.

Controls relating to software development and engineering are also excluded. This includes access to source code, secure development policy, secure system engineering principles, secure coding, development and acceptance testing, outsourced development, separation of development, testing and operational environments, and the handling of test information. We do not design, build, or test software as part of our services.

All exclusions are risk-assessed, documented within our Statement of Applicability, and reviewed periodically. If our business activities or delivery model change, the applicability of these controls would be reassessed accordingly.
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
Citation ISO Certification ASCB
ISO 9001 accreditation date
Wednesday 30 July 2025
What the ISO 9001 doesn’t cover
N/A
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
3F82B11A-9F77-4E95-B2C5-893032C5599B
Cyber essentials plus
No
Cyber Essentials Alternative
None of the criteria
Other security certifications
Yes
Any other security certifications
  • ISO14001 - Environmental Management
  • ISO42001 - Artificial Intelligence Management System

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Ensuring new workers are informed of their right to join a trade union
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marie@integritis.uk. Tell them what format you need. It will help if you say what assistive technology you use.